#Can't purchase nemo bucks but my friends/family can

5 messages · Page 1 of 1 (latest)

granite grotto
#

PC

Can't purchase anything for irl money

I tried spending money several times, even back when the cabbage dog was out (I sadly couldn't get it before it left the shop) and nothing seems to work at all, it just infin loads and then does nothing, doesn't take my anywhere or let me buy any, is this an account issue? or a game issue?

I tried different regions, different methods of spending (such as adding to my account wallet), resetting the game, re-downloading, verifying account.

(the picture is showing the wheel which spins for a couple mins and then just vanishes but doesn't actually do anything)

idle sonnet
#

Hi there,

To better identify the issue, we need you provide us with your in-game ID.

Please follow the steps below:

  1. Open the game;
  2. Click on your profile picture located in the bottom right corner;
  3. Click your ID to copy it

Thank you for supporting Party Animals!

#

As well as your server please~

granite grotto
#

ID: 3XTRYE
Server: Europe

idle sonnet
#

Hey there,

Regarding the issue you are currently experiencing with completing payment on the Steam store, you can try the following steps:

  1. Cache files may cause errors, so we recommend clearing the cache and restarting Steam. To clear the Steam cache, select "Steam" in the top left corner of the Steam client, then choose "Settings." In the settings panel, select the "Downloads" tab, and at the bottom, find the option to "Clear Download Cache."
  2. Check your network connection to ensure it is functioning properly without any obstacles or restrictions.
  3. Make sure you are using the latest version of the Steam client. To update Steam, select "Steam" in the top left corner of the Steam client, then choose "Check for Steam Client Updates."
  4. Open Steam settings and in the "In-Game" interface, enable "Steam Overlay while in-game."

[ See pic below]

Thank you for your support of Party Animals!