#My queued group was splited in 2 teams (steam)

2 messages · Page 1 of 1 (latest)

opal bloom
#

yesterday I was playing with my friend in quick match, but something weird happened, I started with an empty team, and my friend was in the other team... is that normal? Then all the others levels was with him in the other side and only get back to normal when we restart the game...

candid python
#

Hey there,

Sorry for the inconvenience. We will need your log to further analyze the issue. Please follow the steps below to get the log:

  1. Quit game.
  2. Right click "Party Animals Playtest", then click "Properties". Type "-log" in the "Launch Options", and close the Properties window.
  3. Restart the game. Then in Steam Library, right click "Party Animals Playtest", then "Manage", then "browse local files". In the pop-up windows, you will see log files named "2023-09-0x_xxxxxxxxx-Laptop Name". Each game session will generate one log.
  4. Try to reproduce the issue and remember the time when you encounter it. Then quit the game, and ZIP all the log files.

Please go to our website https://support.partyanimals.com/login , and create a ticket with a topic describing the issue, and the time you encounter it. Then attach the zip file to the ticket and click send.

We will get back to you as soon as we find out what's going wrong.

Thank you for supporting Party Animals!