#MSI MAG X670E Tomahawk

4 messages · Page 1 of 1 (latest)

hearty scroll
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Hi guys, I have an msi x670E tomahawk, but my board came delivered to me with two problems, one is the sound from realtek audio chip and the second is bent pins, despite with this two problems, PC its running good (for now), i played some games without any troubles, if you ask yourself why i installed the CPU on the board, is simple, i talked with the store and they don't believe me the board came that way, with already bended pins, so they said my board is off of the warranty, and won't help me, in their mind and logic, its impossible for a board to be delivered with bent pins, and they don't even bother to fix the sound problem also. Any idea what i can do? (the board is quite expensive in my country, and i can't throw another 300 EURO to replace the board. If it wasn't for the sound problem, I will kept the board that way.

strange raptor
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You can RMA it to MSI themselves.

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As long as you have a bill of sale and proof of purchase, they will help you

hearty scroll
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Yes, I have the purchase proof (bill), so i should try RMA from MSI website?