Difficulties registering for repairs | MSI Gaming (US) | Page 1

subtle zenith Feb 10, 2024, 6:41 AM

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Hi. My case is relatively and strangely unique. A single socket in the AM4 socket board fried, and I've been trying to request for repairs for days now. I made a ticket asking for assistance with it, got sent an email telling me to send it to the workshop in Spain, but I can't find an address nor can I make a proper repair request. What do I do?

subtle zenith Feb 10, 2024, 6:22 PM

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Does anyone know?

brisk beacon Feb 10, 2024, 9:06 PM

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subtle zenith Does anyone know?

Can you reply to the email that sent you the address to the workshop?

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or reply to the ticket for more help?

subtle zenith Feb 10, 2024, 9:06 PM

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They did not send me an address

brisk beacon Feb 10, 2024, 9:09 PM

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guess try starting a new ticket 🤷🏼‍♀️

subtle zenith Feb 10, 2024, 9:29 PM

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🙃

brisk beacon Feb 10, 2024, 9:33 PM

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Yeah, if the repairs will be covered under warranty, then that's great news

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But if not covered under warranty and the repair costs more than a new AM4 board, then you should consider getting a new board

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good luck!

subtle zenith Feb 10, 2024, 11:12 PM

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Thank you :)

#Difficulties registering for repairs