#when I turn off my laptop it turns back on right away..

7 messages · Page 1 of 1 (latest)

rose oak
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Hi, as soon as I turn off my laptop (gp66 vector) it turns back on right away, I cannot turn it off at all except by pressing the shutdown button for few seconds .. any idea how to fix it ? (Ps: I’ve done an EC Reset today, the support told me to try it to fix an issue I have with my usb-c port)

summer summit
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Double check your power settings.

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You could have a setting set... where your laptop turns on when your display lid/screen is opened

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Also... run a virus/malware scan.

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Also, check for the latest updates for your product on its support page... windows updates

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Maybe you turned off laptop in middle of windows updating?

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Try recalling if anything changed or something happened before you noticed this issue.