#Xbox series s authentication failed message when trying to play game

5 messages · Page 1 of 1 (latest)

full jackal
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I am at my wits end on how to fix this the official site offers no help when I load game it says authentication failed please contact technical support I've looked online for a solution and nothing even in technical.support absolute nothing why is this even a thing

bitter bay
# full jackal I am at my wits end on how to fix this the official site offers no help when I l...

Hello, as this is an Xbox account error, I'd advise you to reach out to Xbox. We cannot assist with this type of issue.

We can only do the same as you and google it:
An "Xbox authentication error" means that your Xbox console is unable to verify your login credentials, preventing you from accessing online features, likely due to incorrect username/password, issues with the Xbox Live servers, network problems, or a problem with your account settings on the console itself; to fix this, you can try checking your internet connection, restarting your console and router, verifying your login details, and checking the Xbox Live service status for any outages.

full jackal
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Wow great help that is basically i can't play ur game because of something u don't know how to fix im not the only one with this issue but clearly a company that dosent care about actually helping new console players with problems that should.never exist my account runs every game perfectly my credentials are fine and the restart ur router stuff is just nonsense we all know thats nothing to do with it just world of tanks that does not work on my console but that must be a me problem ok lol that's nice telling me u can only google it like I did is poor support from a ask the team section

bitter bay
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This is not an issue related to the game.