Sound does not work in my Vision C15 Positivo laptop

[silver minnow]

It came with Windows 11 and didn't even run Google, so I installed Linux mint but the sound stopped working. It works fine if I connect a Bluetooth device, but I want to use the built in speakers of the laptop

[slow flax]

see #1507016827304411187 message

[silver minnow]

Thank you! I'll try it to see if it works

[silver minnow]

How do I check what my kernel is?

[slow flax]

u dont need to mess with kernels probaly. just what is in the text file.

uname -r if you must be aware of the kernel in-use

[silver minnow]

I'm trying to install with sudo but it's saying excessive elements

[slow flax]

ur not in proper place

u have to change directory to the thing where script is

eg> if ur in Downloads at the prompt, do cd fixsound

or whatever the name of the director containing the script program is

[silver minnow]

Ok

It asked for my password and I gave it but nothing appeared

Did it work?

[slow flax]

maybe

show pwd result

or just say it here

[silver minnow]

Do I just type "pwd" in the terminal?

It showed:
/home/familia/Downloads/fixsound

[slow flax]

ls -lh *.sh

typically when no errors come back from a terminal command, it has accomplished it

[silver minnow]

It showed:
-rwxrwxr-x l familia familia 2,2K jan 27 10:48 install.sh
(The install.sh is green)

[slow flax]

lovely

ok so it ran the script very likely

just carry on with the rest of the stuff

[silver minnow]

So I can follow the next steps in the txt? Ok thx

What am I supposed to delete here? I didn't find the snd_soc_sof_es8336.quirk=0x02

[slow flax]

it's fine then, just ctrl-x to exit

[silver minnow]

Is the command good?

[slow flax]

looks right. put for the Name field: Soundcard maintain On

[silver minnow]

Okay thx

Do I need to put startup delay or just click add?

[slow flax]

just add

there's 10 second delay built-into the command

[silver minnow]

Is this set up properly?

[slow flax]

for lid close action, you may want to put to simply turn off screen

for both ac and battery

[silver minnow]

Is it "lock screen"?

[slow flax]

idk

what options show?

[silver minnow]

Wait a sec

Do nothing, turn off, lock screen, and the one that you're not supposed to pick

[slow flax]

choice for lid close is yours. you can have it lock the screen (meaning, if u open lid, it will need ur password to see the desktop) , or choose 'turn off'

[silver minnow]

Ok

You're the goat tysm🥹

It stopped working😭 it only works for a while once I boot up, but then stops working

[slow flax]

ensure you turned on the startup soundcard maintain thing

did u even install sox?

[silver minnow]

I think I did

How do I check?

[slow flax]

apt list -i sox

[silver minnow]

Ok

Instalado = installed

[slow flax]

whereis synth

[silver minnow]

Synth:

That's what showed up, nothing after it

[slow flax]

hm

double check on that startup thing

paste it here, the complete text of the command

and make sure it's enabled

[silver minnow]

bash -c "sleep 10 && play -q -n synth sine 0 &"|

[slow flax]

ok

open system monitor, go to the Processes tab

sort processes by NAME, alphabetically

scroll down the list, see for play

[silver minnow]

Found it

[slow flax]

oh it's running

or is it stopped/suspended?

[silver minnow]

When I put my mouse over it it says play -q -n synth sine 0

[silver minnow]

How do I check? It's using CPU if that's what you're asking

[slow flax]

no

i think it is fine

but how long did the sound work for?

[silver minnow]

Like when I boot it up the speaker makes some noises

Let me check again, restart my Laptop

[slow flax]

normal to do that

[slow flax]

do you hear the Mint log-in sound?

[silver minnow]

I don't think so

But I can hear a fart

I can no longer her a fart

I'm using a soundboard site to check if sound works

[slow flax]

ok how much time passed between when u can hear and idle time, til u cant

[silver minnow]

I'll time it, wait a sec

Like 35~ seconds after the first buzzing noise after startup

[slow flax]

ok

[silver minnow]

I was spamming the button to see when it stopped

[slow flax]

I'll send u a thing to test. but first. can u send result of inxi -SMAxxx

[slow flax]

one sec

check this:
aplay -L | grep pipewire

[silver minnow]

How do I make the standing up line

[slow flax]

check your keys, above the big enter key

[silver minnow]

There's only the delete

[slow flax]

check every key, probably needs shift

[silver minnow]

Oh I found it I'm a dumbass srry

[slow flax]

Beside z

[silver minnow]

Didn't do anything

[slow flax]

use with shift key

[silver minnow]

No, the command

I tried without the a and it did this

[slow flax]

ya i noticed pipewire-alsa is missing as a plugin from last inxi report

sudo apt install pipewire-audio-client-libraries

once installed, run:
sudo cp /usr/share/doc/pipewire/examples/alsa.conf.d/99-pipewire-default.conf /etc/alsa/conf.d/

then ls ~/.asoundrc to see if any bad file there

[silver minnow]

Holy code, I'm gonna take a while to transcribe

[slow flax]

or sign into discord ... on firefox

and use right-click to copy and paste

[silver minnow]

I'm logging in

[slow flax]

if no file found, good

then systemctl --user restart pipewire pipewire-pulse wireplumber

then confirm aplay -L | grep pipewire

then show inxi -Axxx

[silver minnow]

File or directory does not exist

Is the etc/ supposed to have a space before it?

[slow flax]

this done?

[silver minnow]

Yes

[slow flax]

confirm with apt list -i <that package>

[silver minnow]

Listing... Done

Nothing else

[slow flax]

u on discord there on laptop?

[silver minnow]

Yeah

[slow flax]

type screenshot in start menu. right click result> add to panel

show screenshot IN WINDOW MODE of terminal

[slow flax]

translate the lines after "Pronto" ... 2 lines

[silver minnow]

Ignoring directory 'nosnap.backup' in directory ' etc/apt/preferences.d/' because there is an invalid extension in the directory's name

[slow flax]

sudo cp /usr/share/doc/pipewire/examples/alsa.conf.d/99-pipewire-default.conf /etc/alsa/conf.d/

ok , let's look in nemo:
sudo nemo /usr/share/doc/pipewire/examples <<<< run this now

run it

[silver minnow]

It opened up my files manager

[slow flax]

note, u can use ctrl+shift+ c or v to copy or paste from terminal

show ss (window mode) of file manager

[slow flax]

that's a bit different isn't it

let me check mine

[silver minnow]

Oh no

[slow flax]

not on my mint. let me check other OS

give me few minutes

[silver minnow]

Oh no
Did I do something I'm not supposed to?

[slow flax]

u need that stuff so just wait

[silver minnow]

What is this

[slow flax]

in red file manager.. press ctrl-L for location bar

put this path in and press enter after : /etc/alsa/conf.d/

then show it

[silver minnow]

Okay

[slow flax]

double click the 99-pipewire-default.conf file and show the text.

[slow flax]

same here.

close that editor only

then double click on the 50-pipewire.conf file

(file which is actually a link to a text file)

and show

[silver minnow]

Oh there's a lot

Do I print all or only the start

[slow flax]

just show one screenful from the top.

or make window bit bigger

[slow flax]

same

close editor.

right click on the 99-pipewire one from before, and choose 'properties'

show the link target

[silver minnow]

What

Oh wait right click

/usr/share/alsa/alsa.conf.d/99-pipewire-default.conf

That's the link

[slow flax]

show screenshot plz

of that properties window

[silver minnow]

Simple, permission, open with, or emblems?

[slow flax]

the first tab

[slow flax]

and you're in this path right now?

oh nvm i see it

[silver minnow]

Yup

[slow flax]

ok close properties

in the file manager...

put in the location bar at top :
/home/familia/

and press enter

then press ctrl-H to show hidden

[slow flax]

yes btw

[silver minnow]

What location bar? The ctrl + L one?

[slow flax]

the problem was u have no examples

[silver minnow]

Done

Do I print?

[slow flax]

wait

look for .asoundrc

in the dot files

just to be sure if it is there or not

[silver minnow]

Where do I find that

[slow flax]

scroll

[silver minnow]

In the part I was?

[slow flax]

here. your userhome

with hidden objects turned on

can also do ctrl-F and type .asound

which runs a search in same folder

[silver minnow]

I did not find it

[slow flax]

good

[silver minnow]

No file found

[slow flax]

close rootmode file manager

run in terminal: systemctl --user restart pipewire pipewire-pulse wireplumber

[silver minnow]

I did

There were two warnings

Nothing else

[slow flax]

show

[silver minnow]

It's in English this time

[slow flax]

yep. do systemctl --user daemon-reload

then: aplay -L | grep pipewire

[silver minnow]

Did nothing

Do I still do the second one?

[slow flax]

yes

[silver minnow]

It said "pipewire" with a red color

[slow flax]

finally . good

sudo reboot

oh waiiiittt

[silver minnow]

Yes?

[slow flax]

before reboot. show result of inxi -Axxx

[slow flax]

now u have pipewire-alsa as a third plugin

[slow flax]

.

[silver minnow]

It's rebooting now

[slow flax]

when u come back go immediately on youtube

and play any video

[silver minnow]

Okay

[slow flax]

a long one

and see if the sound just cuts off ever

[slow flax]

and repeat this too, the inxi. make sure pipewire-alsa plugin is still there.

[slow flax]

or the app rhthmbox , which is included. and go to radios

[silver minnow]

It's the same thing

[slow flax]

teh plugin is there?

[silver minnow]

Yeah, same thing as last print

[slow flax]

ok sound is playing steady on youtube or web radio?

[silver minnow]

Yup

[slow flax]

wait for 60 seconds more and listen

[silver minnow]

Didn't stop yet

[slow flax]

then stop the video or web radio and wait 35 to 50 seconds, and then try to play sound again

[silver minnow]

Okay, still playing the audio on the video after the 60 seconds

[slow flax]

koo

u can test this after full minute complete silence

[silver minnow]

After full minute, still playing

I tested and it's now playing music that goes really hard

[slow flax]

after full minute of silent idle, u mean?

[silver minnow]

Yeah

Let me test again, one more minute of silence

[slow flax]

the problem was here before. after you did the sound fix guide. you were missing the pipewire-alsa plugin

[silver minnow]

Thank you!

[slow flax]

that's it. solved.

[silver minnow]

Holy thank you

🥹

Sorry for taking so long of your time

You're not going to believe it...

[slow flax]

glad to help.

what???

[silver minnow]

I closed YouTube and now it's not working again

[slow flax]

hm

so before, you just paused it and waited, or u had closed the tab?

[silver minnow]

I just paused and waited

[slow flax]

run aplay -L | grep pipewire

does it show pipewire in red as result?

[silver minnow]

It does

[slow flax]

k let's do a different way to keep the sound chip busy

[silver minnow]

Bro this laptop company must hate consumers with a passion

[slow flax]

well, like the guy who made the guide, he found three major shortcomings for it and linux

brb few minutes

[silver minnow]

Okay

[slow flax]

ok i got it

first install very light, basic player: sudo apt install mpv

[silver minnow]

Done

[slow flax]

ok in your home folder make a new folder just called misc

for miscellaneous things

[silver minnow]

familia? Or another one?

[slow flax]

yes ur userhome

[silver minnow]

Done

[slow flax]

save this audio file and move it to misc

[silver minnow]

Ok

Logging in to discord

Done

[slow flax]

u save discord bookmark in firefox?

[silver minnow]

No

[slow flax]

ok

[silver minnow]

How do I do that

[slow flax]

click the star icon in firefox address bar

when on this chat page

[silver minnow]

Done

[slow flax]

let's see if this next thing works

go into ~/misc

in file mgr

[silver minnow]

There

[slow flax]

right click space and do 'new empty file'

[silver minnow]

Done

[slow flax]

called it sustain.sh

gonna make a script

double click it

i'll print the lines

[silver minnow]

Okay

[slow flax]

#!/bin/bash
mpv --loop-file=inf ~/misc/silence_30.mp3

[silver minnow]

Do I just copy paste?

[slow flax]

put those two lines

[silver minnow]

And then make this open whenever I startup?

[slow flax]

make sure discord doesnt add any other quotes or marks

then got to make script with run permissions

ie - executable

[silver minnow]

This box with a checkmark?

[slow flax]

yes. show the file contents plz

i want to doublecheck

[slow flax]

ok, so mp3 is in misc folder, yes?

in your userhome

and mpv got installed, and shows in start menu now?

[silver minnow]

Not yet

I'll put it there

[silver minnow]

Yup

[slow flax]

then add custom startup command : ~/misc/sustain.sh

and set delay to 5

[silver minnow]

Can I delete the other one?

[slow flax]

and disable the otherone for sox

the synth one

not delete

just disable

[silver minnow]

Okay

What do I name this one?

[slow flax]

be sure to save this file

[slow flax]

umm... how about : mpv sound sustain

[silver minnow]

Done

Do I sudo reboot now?

[slow flax]

ok. this is the command u put right?

[silver minnow]

Yeah

[slow flax]

tilde sign, /misc/ .....

[silver minnow]

Yup

[slow flax]

i think that's it then

reboot and see

you will likely have to keep mpv open

[slow flax]

ya good

[silver minnow]

Will it open the mpv?

Like in my taskbar?

[slow flax]

let's hope

[silver minnow]

It's not there

[slow flax]

did u reboot?

[silver minnow]

Yeah

[slow flax]

is mpv in ur menu?

[silver minnow]

Yeah

[slow flax]

ok we'll move the script

[silver minnow]

mpv Media Player

[slow flax]

sudo nemo /usr/bin

copy the sustain.sh file over to that bin folder

i hope u set it executable

[silver minnow]

It's there now

[slow flax]

in command edit this thing to be /usr/bin/sustain.sh

[silver minnow]

If I double click it, it asks if I want to execute it or display it's content

[slow flax]

do execute

[silver minnow]

The startup thing?

[slow flax]

just as a test

[silver minnow]

What's supposed to happen?

Do I need to move the audio as well?

[slow flax]

supposed to open mpv and play a silent file

[silver minnow]

Does not do that

In neither it works

[slow flax]

in terminal :
/usr/bin/sustain.sh

or sh /usr/bin/sustain.sh

one of those

[silver minnow]

Didn't do anything

[slow flax]

neither?

[silver minnow]

Neither

[slow flax]

ls /usr/bin/sust*

actually make it ls -l /usr/bin/sus*

[silver minnow]

Didn't do anything

[slow flax]

and show the result

that means u did not move it

use rootmode nemo

to to your userhome as before

from location bar

/home/familia/misc

[silver minnow]

It's like this when I used the command

[slow flax]

right click between the files

'open terminal here'

[silver minnow]

Okay

[slow flax]

ls -l sus*

[silver minnow]

Now I do that?

It's green

The sustain.sh

[slow flax]

show ss please

[slow flax]

./sustain.sh

[silver minnow]

In which one

[slow flax]

right where u are in terminal

which is in /usr/bin

[slow flax]

su familia

pwd

gotta edit it i think

but do the two above

[silver minnow]

I did

[slow flax]

pwd says?

[silver minnow]

/usr/bin

[slow flax]

and you're back to regular user now in prompt yes?

[silver minnow]

Yeah

[slow flax]

./sustain.sh

[slow flax]

..

[silver minnow]

I did it

Way too much text and red

[slow flax]

anything opened?

u see mpv in taskbar playing?

[silver minnow]

No

[slow flax]

show screenshot of terminal

[silver minnow]

Host is down

They shot my app

[slow flax]

ok that's maybe cuz the problem of the audio timeout

go to your startup applications

fix the command to the new path plz

[silver minnow]

What's the new path?

[slow flax]

.

[silver minnow]

No ~ this time?

[slow flax]

and also open mpv this time MANUALLY RIGHT NOW

from the start menu

[slow flax]

.

[silver minnow]

Okay

[silver minnow]

Opened it

[slow flax]

it opens crystal clear, yes?

[silver minnow]

Yeah

[slow flax]

ok fix the startup thing and then reboot

[silver minnow]

sudo reboot or normal?

[slow flax]

either is ok

[silver minnow]

Still nothing on taskbar

[slow flax]

ok just... quickly play sound

before it times out

go to your /misc folder, and right click the mp3 and choose: open with mpv

nvm it has no repeat button

choose open with celluloid

and put the repeat button on in celluloid

[silver minnow]

Okay

Now it's repeating

And my fart soundboard still works

Do I do this manually every time?

[slow flax]

well... first to see if stuff endures

[silver minnow]

Ok

I'll wait 2 mins with nothing else open

Only the silence audio

[slow flax]

in the meantime save this file:

and for regular use of main audio files, i recommend audacious.. sudo apt install audacious

when u save that file, get it from your downloads and move it to misc

then right click : Open with audacious

there's also that one. if you like it better. you can open Sound app> effects and change to either of those files for the login event

[silver minnow]

It's no longer playing any audio

[slow flax]

and that's even with celluloid looping the whole time?

[silver minnow]

The silence_30 was playing in the background

[slow flax]

it was looping that silence_30 file?

[silver minnow]

Yeah

[slow flax]

inxi -Axxx is showing the pipewire-pulse , wireplumber, and pipewire-alsa?

[silver minnow]

Yeah, all three

And a fourth, pw-jack

[slow flax]

the only thing I did differently with the other person, and Idk if made a difference, was having pavucontrol autostart and stay running

did u install audacious yet?

y/n ?

[silver minnow]

Yup

[slow flax]

sudo apt install pavucontrol

[silver minnow]

Done

[slow flax]

add that to your autostart as a custom thing pavucontrol and name it PA Sound Mixer autostart

show also the Sound settings GUI

by ss

[slow flax]

yes add and enable that startup thing

[silver minnow]

Disable the other?

[slow flax]

show the third tab of the Sound GUI please

re-enable the sox synth one, and disable the mpv one

[slow flax]

click the play icon beside login.oga

you hear anything now?

[silver minnow]

Nope

[slow flax]

ok try reboot now

it all worked perfectly for the other guy, and has *almost exact same computer.. just maybe bit smaller

[silver minnow]

He had C14, yeah?

Woah, there's something open

[slow flax]

what's open?

the volume mixer?

[silver minnow]

This never opened before

[slow flax]

make little bit wider that window, for one more tab to show

that's the pulse audio volume control (mixer) app i just had u install

[slow flax]

cant see well that. but show the configuration tab. entire extent of window

[silver minnow]

Dispositivo: device
Saída: output
Entrada: input

[slow flax]

that's fine. didnt have to maximize it

now minimize _ do NOT close that window

[silver minnow]

There

[slow flax]

see if sound works now, and after a minute or 2 of no sound applications running

mute your discord tab in firefox with right-click : mute tab

[silver minnow]

Works fine fn

[slow flax]

did u save these two files?

@silver minnow

[silver minnow]

I did

[slow flax]

where are they?

[silver minnow]

In the download thing

[slow flax]

go to them in file app

right click: open with audacious

tell me if it plays - with audible audio

[silver minnow]

Actually I don't know where they are

I'll download them again

[slow flax]

misc?

[silver minnow]

Oh yeah right

[slow flax]

test audibilty

[silver minnow]

Audible

[slow flax]

goooood

[silver minnow]

I'm spamming it right now

Feels so good to not be in silence

[slow flax]

ok so close firefox and audacious

wait minute or 90sec and run the wav file

to test then

[silver minnow]

Okay

Not playing

[slow flax]

and pavucontrol was left open?

[silver minnow]

Yeah

[slow flax]

and sox synth thing was set to run in autostart?

[silver minnow]

You mean bash -c "sleep 10 thing?

[slow flax]

yep

[silver minnow]

Yeah, it's on

[slow flax]

then it should just work, like the other guy's did

do u have any of your own mp3 files of real songs?

[silver minnow]

Nope, the audio didn't work since I got it so I never bothered

[slow flax]

open audacious

[silver minnow]

It's open

[slow flax]

save this file

put in your ~/Music folder

then drag it onto audacious so it goes into its playlist

then from start menu, find audacious, right-click: add to desktop

then close audacious after making sure the only thing in its playlist is that m3u relaxation link

then reboot

as soon as u reach desktop , run audacious and hit play

and start your stopwatch

and see EXACTLY how long before sound stops, (if it ever stops)

[silver minnow]

Okay

It didn't stop, because it didn't even start

[slow flax]

also what does this last part mean even?

It came with Windows 11 and didn't even run Google,

[slow flax]

i told u to run it

manually off the desktop

does the link not work?

[silver minnow]

Yeah, I opened it and clicked play but there's no audio

[slow flax]

cuz it works for me

open rhythmbox then , go to Radio. find that rock one or whatever kink fm

[silver minnow]

The laptop I'm using came with Windows 11 installed, but it isn't powerful enough to run it, so I installed Linux mint

[slow flax]

u mean it could not open a browser and reach google.com?

[silver minnow]

It could, it was just very laggy, I was only complaining I don't think it's important

[slow flax]

.

[silver minnow]

It's not showing any music options

[slow flax]

works?

RADIO

[silver minnow]

I know😭

[slow flax]

come on

[silver minnow]

This is where it used to be

It was 9 gêneros (9)

[slow flax]

they USED TO BE?

[silver minnow]

Now it's 0 gêneros (0)

[silver minnow]

Last time you told me to check here

[slow flax]

YEAH

So odd

put that into audacious

and see if it at least VISUALLY plays

[silver minnow]

Do I just drag into the already open one?

[slow flax]

yes

then double click it in playlist

[slow flax]

or right click : open with - audacious

idk your defaults

[silver minnow]

There

[slow flax]

audible?

[silver minnow]

No, the text on top is rolling but nothing else changes

Besides the playing symbol on the left top corner

It changes when I pause and play

[slow flax]

oh right click the thing : show playlist

[silver minnow]

What button

[slow flax]

idk

[silver minnow]

I clicked playlist and there's a lot of options

[slow flax]

should be obvious. r-click anywhere

and activate the playlist

and drag it under the main player so it joins it

anyway retry the boot test with this

and start stopwatch at fresh desktop

[silver minnow]

With what? I don't even know what I did anymore

[slow flax]

witn the stream i just sent u that's in audacious rn

[silver minnow]

Ok

I clicked reboot and every app in my desktop vanished

[slow flax]

supposed to

it's shutting down after all

[silver minnow]

Okay, it just took it's sweet time, sorry

Okay I'm on the desktop

What do I do? My timer is running

[slow flax]

start watch

yes run up the stream

[silver minnow]

Okay

[slow flax]

from audacious as we discussed.....

[silver minnow]

?

Okay, it's playing

[slow flax]

u can hear it?

[silver minnow]

Yeah

[slow flax]

ok leave your stopwatch running

as long as it takes

[silver minnow]

Ok

[slow flax]

as a test

cuz i give up at this point

u may need bluetooth speaker or a usb soundcard

[slow flax]

sudo apt install streamtuner2 if u want more stations

[silver minnow]

Fr😭

It's still playing

[slow flax]

mkay

look at the wall clock

do some chores or something with it playing

[silver minnow]

Okay

It's still running

Low-key I need to get ready for bed and my laptop is almost out of battery, so I'll try to fix it properly tomorrow

Thank you so much

20 minutos audio played so far, and didn't stop

[slow flax]

yw. i guess u can also just leave audacious running a stream on very low volume

youtube should now also play alongside

or whatever else.

[slow flax]

review note: this failed to play anything because silly thing expected to play on jack audio server, instead of pipewire. silly damn thing. wtf.

i bet if u just change the sustain.sh script (the one in /usr/bin) to be
audacious /home/familia/misc/silence_30.mp3 on second line (and have audacious repeat switch turned on) , then it'll work and hold

[slow flax]

huh

[silver minnow]

Do I erase everything on second line and place this?

[slow flax]

could try. must use admin-mode editor if in /usr/bin and dont touch anything else in there