#LibreOffice writer (and maybe more) won't print properly

133 messages · Page 1 of 1 (latest)

marsh pier
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Libre office and other apps won't print properly on my Epson L380, is there smth wrong I'm doing??

peak berry
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try export to PDF document

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then open the pdf in the dedicated Document Viewer application and see if it looks right, and print from there

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it may also be some deeper issue if even that fails

marsh pier
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same result

marsh pier
marsh pier
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Tried some printer test and it just kept writing f on the side

peak berry
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run lsusb in terminal if this is a USB-connected printer

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and find its chip ID.

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vendor 4 digit ID : product ID

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also run inxi -Fxxxz and look through the USB devices stuff for more info on the printer

marsh pier
peak berry
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i spelled it for you, and it even says there

marsh pier
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yea my bad

marsh pier
peak berry
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not it

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show full result. maximize the terminal.

marsh pier
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smth like this?

peak berry
marsh pier
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ooh

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guess i need to get a proper driver for it?

peak berry
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look at back or bottom of printer .

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write here or photograph the model

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the full EXACT model.

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does it say Epson ET1120 anywhere?

marsh pier
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sending the photos

peak berry
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oh ok

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nvm 1120 then

marsh pier
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anything else?

peak berry
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search from your home country epson support.

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put L380

marsh pier
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on it

peak berry
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linux deb package

marsh pier
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getting it

peak berry
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then reboot

marsh pier
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Rebooting

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And no changes

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This as much printing it got with the Epson utility app

peak berry
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check secure boot state. mokutil --sb

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if it's on, driver wont work

marsh pier
peak berry
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ok so it's not that

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are you sure the site had support for L380?

marsh pier
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yea made sure

peak berry
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does Mint have a Printer settings item in System Settings?

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if it does, open it up and show pic of it

marsh pier
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you mean this one?

peak berry
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yes.

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check the Printer menubar item

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see if it has any specific, adjustable settings

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or maybe those are two different drivers?

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try putting green checkmark on the righthand one

marsh pier
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okie dokie

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no changes

peak berry
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well, im out of ideas.

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try printing a text file from the text editor. if it fails, i really dont know

marsh pier
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no no changes

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but thanks for the help you provided

hearty onyx
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That might not be a software issue. Your printer could be out of alignment. A hardware failure.

hearty onyx
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I haven't seen that in decades. Last time the printer roll inside was no longer aligned.

marsh pier
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and is there a way to yk

hearty onyx
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Yes. Check for a paper jam, make sure it is aligned.

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You might find it in maintenance, software under alignment.

marsh pier
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ight checking this

hearty onyx
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Also check inside the printer if possible for any jams.

marsh pier
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everything seems to be fine

hearty onyx
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Then proceed with the maintenance in the software.

marsh pier
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checking on the scanner for the maintanence

hearty onyx
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Some printers have the maintenance mode on the control panel. That's on the printer/scanner itself. It's a screen menu.

marsh pier
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i am genuinely so sorry but i am completely lost due to this problem being a headache

hearty onyx
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Normally when a printer goes out of alignment. You run it through maintenance to readjust itself. A lot of it is automated. It's mostly a matter of activating that mode. Whether it's on the printer control panel or in the desktop/pc software.

marsh pier
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trying to find the software but i am not able to find the equivalent

hearty onyx
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Edge Correction settings?

marsh pier
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isnt that a windows thing

hearty onyx
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Right click on the printer icon, options/settings. Screen shot what it shows.

marsh pier
hearty onyx
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Printer settings? Options?

marsh pier
hearty onyx
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We don't need the server. We need the printer settings.

marsh pier
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smth like this?

hearty onyx
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Middle one.

marsh pier
hearty onyx
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That DPI is too low.

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What's the page size? Ideally you want 8x11.5?

marsh pier
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regular a4

hearty onyx
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8.5 × 11 inches

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What are the other page sizes?

marsh pier
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i only have a4 paper

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and printing in a4

hearty onyx
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That may be your problem. Can you select something other than A4?

marsh pier
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yea basically

hearty onyx
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You only have A4 as the option?

marsh pier
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no i have other options

hearty onyx
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DPI should be around 150.

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Select other options until you see 8.5 x 11 inches and or 150 dpi.

marsh pier
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cloest i can get

hearty onyx
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Lol. I didn't even know that was an option. Again, no. You want 150.

marsh pier
hearty onyx
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180x180

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Go back to page size. What does it say other than A4?

marsh pier
hearty onyx
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Select 8x12

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Do a test print now.

marsh pier
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alright gonna go and test it

hearty onyx
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Is it still the same from the other print?

marsh pier
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yeap still the same

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always printing the borders

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or nothing

hearty onyx
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Definitely the alignment. You will need to locate the alignment options.

marsh pier
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printer settings of libreoffice

hearty onyx
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You'll need to locate the alignment settings and restore them or change them.

marsh pier
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this right?

hearty onyx
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Yes, but the issue is alignment.

marsh pier
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all defaults

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now what

hearty onyx
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Was the alignment at default prior?

marsh pier
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no

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changed to the ones u told me to

hearty onyx
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Set it back to default and see if that fixes it for alignment. Just alignment.

marsh pier
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This is what it printed

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not even close

hearty onyx
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Continue to mess with alignment settings to find it's positions.

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The video I showed above should give you an idea.

marsh pier
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aight

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thanks

marsh pier
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Update: okay so, i tried a different way to connect by connecting to the hp hyperjet thingy, its still the same epson l380, and it printed the test print and a random .txt file, but when i try to print out what i have on libreoffice, it just keeps printing the .txt file, but when i switch back to epson l380 options it just refuses to print, like the printer wont even spew out the paper on the otherside with nothing, it just does nothing

marsh pier
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omfg it fucking prints