Linux Mint boots up with a black screen after installation.

[dull spoke]

Originally, when I installed Linux Mint onto a Live USB and booted Linux Mint normally off it, it would do the same thing, result in a black screen. But when I entered Compatibility Mode off the Live USB, it would boot just fine. Having that aside, I created two new partition on the same hard drive that has my copy of Windows 11, installed Linux Mint onto them, made two partitions for the dev & home folders, and it completed. But when I go into the GRUB menu to select Linux Mint, it still produces that black screen. Furthermore, the Recovery Mode option would give me different results. Either showing a code hang, a KERNAL PANIC! Please reboot your PC. Attempting to kill init exitcode=0x0000000b message, a "Timed out waiting for udev queue to be empty." message which would appear during the mounting process & hard drive process of recovery mode, or a Recovery Menu that I can't interact with because it didn't mount my keyboard, and only the first two devices hooked up to the PC. I have unplugged everything except for the keyboard to see if that worked, but it would detect my Bluetooth integrated adapters first, and not the keyboard. I tried using nomodeset to have it use the basic drivers and not the NVIDIA ones, and that didn't work. I tried re-installing the OS again, that didn't work. I uninstalled anything to do with NVIDIA off the partition, that didn't work either. I deleted/reset my TPM keys & secure book codes in the BIOS, that didn't work either. I have checked and verified that the hard drive is healthy and has no faulty corruption or anything when checking through the terminal on the Linux Mint Live USB as well. And Linux Mint is able to view and see contents inside the /dev drive that contains the OS, everything appears to be where it should be. How do I boot into Linux Mint? I am running an NVIDIA RTX 3060 GPU, an Intel i7-11700 and have 64GB of RAM.

[stray tundra]

Please describe current state of your computer, what is installed (Windows ? Linux ? both ? how). What work, Whad do not work... What happen when you start computer.

[dull spoke]

I have both Windows 11 & Linux Mint installed currently, both on the same hard drive.

When I startup my PC, I am greeted with the Grub menu. I can select the Windows Boot Manager or Linux Mint, as well as the Linux Mint Recovery Mode option. I am able to enter in custom arguments (via the E key) before booting into either. Once I boot into Recovery Mode, I'm greeted with a console output, where different results appear. Either showing a code hang, a KERNAL PANIC error, a "Timed out waiting for udev queue to be empty." message which appears during the mounting process & hard drive process, or a Recovery Menu that I can't interact with with the keyboard.

The only method that works to get into Linux Mint is through the Live USB Compatibility Mode option.

[stray tundra]

you say even the recovery mode crash ?

[dull spoke]

Yes. Most of the time, I'd get a Kernal Panic error. (Not through the Live USB)

[stray tundra]

most of the time, so it's somewhat random

What is your Motherboard ?

[stray tundra]

it's a laptop ?

[dull spoke]

It's a PC. HP Pavilion Gaming Desktop TG01-2xxx.

[stray tundra]

... ok... so I guess the bios is almost empty and you have pretty no option

[dull spoke]

What do you mean?

[stray tundra]

You have an HP BIOS setup

with "HP BIOS" options, and knowing HP, it's generally not very usefull

[dull spoke]

Ah.

[stray tundra]

The RTX 3060 came with the original setup or you added it later ?

[dull spoke]

It came with the PC, I bought this off Amazon.

[stray tundra]

Ok, can you take some photos of your BIOS setup ?

[dull spoke]

Sure, what tabs exactly?

[stray tundra]

Try with the first main page, since I litteraly don't know what to expect from that beast

[dull spoke]

Alright, gimme a sec.

[dull spoke]

Here we go!

[stray tundra]

Well as expected, almost empty

@dull spoke first thing, in Configuration: SATA Emulation, what choice do you have except RAID ?

[stray tundra]

Ok...

Select AHCI

[dull spoke]

Alright.

[stray tundra]

escape

cancel

[dull spoke]

Alright.

[stray tundra]

Does Windows use bitlocker ?

You should not be in RAID...

[dull spoke]

I don’t have any bitlocker setup.

[stray tundra]

The problem is that I don't understand why you are in RAID mode by default, I don't know what really happen if you go to AHCI... maybe Windows relly on it

what a mess

Go in Configuration > Devices Options, and show me what you have here

[dull spoke]

Not too aware of the differences between them. The drive with Windows and Linux Mint are on an SSD, and there is one additional internal drive and another external one on this PC.

[stray tundra]

so much options...

Go in Configuration: UEFI HII Configuration

[stray tundra]

Ok, go in Rapid Storage Technology

[dull spoke]

I think what it’s highlighting here is the secondary internal drive. The one with Windows and Linux Mint is on a 1TB drive.

[stray tundra]

ok...

[dull spoke]

Should I try booting into the recovery mode (not through the live usb) of Linux Mint to show the console?

[stray tundra]

You can... using the nomodeset option

but this is not a long-term solution

I think your problem is this RAID/AHCI thing

I am not sure, but...

I cant answer with 100% certainty, however you should not lose any data. Worst case, switching from RAID to AHCI would cause the drive to be unable to be read. If this were to happen, you could switch it back and everything should be copasetic. However, this is not likely to be the case. The controller should just pick up the disk as a single drive and not lose access or data.

@dull spoke I think you can try to swith to AHCI... If that does not work, go back in BIOS and put RAID back

[dull spoke]

Here is the first error:

[stray tundra]

that's after you changed to AHCI ?

[dull spoke]

Still in RAID.

[stray tundra]

Ok, so, try AHCI

once in AHCI try booting Windows first, to ensure that work

[dull spoke]

Little nervous to do that just from reading online about it. I don’t have a way to backup everything on the main drive due to my other two drives being full. (Video editing assets)

Is there maybe another way around this? The Live USB compatibility mode worked just fine when booting into that.

[stray tundra]

Compatibility mode is like, your Linux will be like... no accelerated graphics, etc

it's like the Windows "Failsafe" mode, you can do almost nothing on it

But if you want, yes

Once in grub menu press e key

[dull spoke]

Ok after doing some research, the only thing it’s referring to about data loss, is if I had a raid setup where all my hard drives were acting as one, then data loss can happen. But since I don’t, and my bios showing I have rapid storage technology on my machine, that won’t happen. I’ll try this out later tonight and update ya if it worked. Thanks so much for your help!

[stray tundra]

you should also disable Rapid Storage actually

but I am pretty sure RAID is linked to RST, so I think setting up AHCI will disable RST

And it is known that RST cause issues with Linux

[dull spoke]

Alright, so I changed it from RAID to ASCI, and absolutely nothing changed... Everything is as it was when it was in RAID...

[stray tundra]

Ok... you there ?

[dull spoke]

yee

[stray tundra]

If you have, we will try something

[dull spoke]

Alright.

[stray tundra]

If this is not RAID, I am pretty sure the problem come from Nvidia GPU, I am pretty sure the problem is that your BIOS does not enable Resizable-BAR and Aboove 4G Decoding, and the main probleme is that your HP bios does not let control of that

So, unfortunately, I things there is nothing you can do, but, we will try to install the Nvidia drivers

Lets go

Start your computer and once you see the Grub menu (where you select Mint or Windows) press the e key

This will show you a strange screen with programming code like text

once you there, tell me

[dull spoke]

Alright, gimme a sec to get there.

[dull spoke]

Do I press E on Linux Mint, or the Linux Mint Recovery Mode option?

[stray tundra]

You simply press e while you are facing the menu

yes you press e on Linux Mint normal

sorry, I just wake up

[dull spoke]

Ok I’m there, now what?

[stray tundra]

ok, you should see a line with quiet splash

[dull spoke]

Yeah I see it

[stray tundra]

you replace splash by nomodeset so you have quiet nomodeset

and you press... see the instruction bellow, to boot

[dull spoke]

F10

[stray tundra]

yes, or the key combo

ctrl+X if I remember

[dull spoke]

Alright, uhh I just get a black screen.

[stray tundra]

... hmm, wait a bit

[dull spoke]

When it goes to a black screen, the fans simmer down to almost a quiet level.

[stray tundra]

still nothing ?

[dull spoke]

Still nothing.

[stray tundra]

Okay... restart...

If you managed to start using compatibity mode, you should be able to start this way

Can you try to start of the USB again, but the normal way, to check if that still crash ?

then start again using the compatibility mode

if the normal wau does not work

[dull spoke]

Alright

[dull spoke]

Same quiet nomodeset?

[stray tundra]

no no...

Simply try to boot off the USB, the USB you used to install

but try boot normal way, from the USB

not the compatibility mode

like you were going to install it

[dull spoke]

Black screen as well.

[stray tundra]

ok, and if you try the compatibility mode ?

[dull spoke]

That works fine.

[stray tundra]

ok...

so shut off

[dull spoke]

Alright.

[stray tundra]

unplug the USB

boot on your hard drive, then press e on Linux Mint

[dull spoke]

Alright now what?

[stray tundra]

Ok, this time add nomodeset at the end so you have quiet splash nomodeset

take a photo so I verify it's ok

[stray tundra]

space after nomodeset !

[dull spoke]

There is

[stray tundra]

better

ok go

[dull spoke]

Black screen again. Both my keyboard and mouse go out, with my mouse regaining back power when this does happen.

[stray tundra]

I begin to suspect your installation is corrupted

[dull spoke]

Idk if this is related, but I do remember, as it was installing the is, thati

WAIT

WHAT

HOW!?

[stray tundra]

ok, splash started...

[stray tundra]

Don't declare victory too soon, your Linux is currently running in an abnormal and completely unoptimized mode... so nothing is won yet.

[dull spoke]

I was gonna say that as it was installing Linux mint on my PC, I noticed that I kept seeing errors where it said “file could not be found” when copying files from the live USB to the hard drive.

Oh great…

[stray tundra]

Okay, so clearly something wrong with your installation I think

How do you flashed your USB ?

[dull spoke]

What do you by that?

[stray tundra]

The USB key you used to start/install Linux, what software do you used to flash it, with which parameters ?

[dull spoke]

I forgot what it was called, it was not Rufus. It had the letter b for the name, and had a green icon.

[tender plinth]

Balena echer?

[dull spoke]

Yes

[stray tundra]

I would recommand you reflash your USB

[tender plinth]

Did the install not complain about RST when you installed it?

[dull spoke]

Nope. It said it installed successfully when it finished.

Despite those errors I kept seeing on the installation console.

[dull spoke]

This app

[tender plinth]

And was usb able to boot in normal mode, or only in compatibility?

[stray tundra]

on compatbility mode

[dull spoke]

Only in compatibility

[stray tundra]

I suspect the RST to be enabled by BIOS, but it's an HP bios and RST option is not obvious

[tender plinth]

It gave kernel panic on normal mode? USB I mean?

[dull spoke]

Yes

Well with nomodeset

[stray tundra]

what you say ? you tried nomodeset booting the USB ?

[dull spoke]

First I got to that kernel panic through the regular Linux mint option

[dull spoke]

I booted into Linux mint on the hard drive with nomodeset ad got that kernel panic just now

[tender plinth]

Let's see.... first, do you intend to keep windows?

[dull spoke]

Yes

[stray tundra]

Recreate your USB using Rufus with GPT partition sheme

[dull spoke]

Disk 1 being the windows and Linux drive.

[tender plinth]

I'd use ventoy

[stray tundra]

Rufus or Ventoy yes

but recreate it... pretty sure its the problem

[tender plinth]

But before that, what is sata emulation set to in bios right now?

[stray tundra]

better verify in BIOS right now...

Also take a look at RST parameters, which is cryptic

[dull spoke]

I can check that. Also is this right?

[tender plinth]

BTW, did you check the checksum of the iso?

[dull spoke]

Don’t think I have.

[tender plinth]

@stray tundra Do you know how to check SHA256 of the file in windows? I keep forgetting that

[stray tundra]

Nop...

wait I'll tell you

forget this link, french website..

It is possible using powershell

[tender plinth]

certutil -hashfile "path\to\file" SHA256 I think?

[stray tundra]

Get-FileHash .\ficher.iso -Algorithm SHA256 | Format-List

[stray tundra]

yes, that is alternate method, via legacy command line

certutil -hashfile fichier.iso SHA256

[dull spoke]

?

[tender plinth]

Or you can use an app like https://github.com/gurnec/HashCheck/releases/tag/v2.4.0

[dull spoke]

Installed it but I don’t see it anywhere

[tender plinth]

After installing the app, go to the file's properties, there should be a new tab

[tender plinth]

.... match to what?

[dull spoke]

I’m confused?

[tender plinth]

Can you photo file's properties window?

[tender plinth]

For mint 22.3 cinnamon SHA256 line should be a081ab202cfda17f6924128dbd2de8b63518ac0531bcfe3f1a1b88097c459bd4

Yours is different, so it got corrupted on download

[dull spoke]

Which server should I download from?

[tender plinth]

wait...

You're checking .sha file properties, not .iso.

[dull spoke]

Ah, ok they’re the same as this.

[tender plinth]

Ok, then proceed with rufus

[dull spoke]

Is this all correct though?

[tender plinth]

I think so

Also, while you're in windows, disable fast startup

[dull spoke]

Where do I find that?

Also select as ISO?

[tender plinth]

go to command prompt as admin and type

powercfg -h off

[tender plinth]

yes iso

[dull spoke]

Ok it's off.

[tender plinth]

After you're done with the usb, we need to recheck SATA mode in bios

[dull spoke]

So just re-install Linux Mint from the Live USB and try again?

Also, the sata emulation in BIOS?

Yeah.

[dull spoke]

I'm gonna have to go here, but can come back to this in the morning.

[tender plinth]

ok

[dull spoke]

@tender plinth @stray tundra Alright, before I reinstall Linux OS, when you mention the SATA mode, do you mean if I have it set as RAID or ASCI? If so, I have already switched it to ASCI.

Other than that, yeah I guess just re-install off the same partitions. /root for the OS, and /home for the storage.

[stray tundra]

Yes, keep it AHCI... but, I would check the Rapid Storage options

[dull spoke]

In terms of Rapid Storage options, this was all I had:

#1494784519180390440 message

and

#1494784519180390440 message

[stray tundra]

The last should have changed since you switch to AHCI

I also wanted to check what happen if you select the drive

I also would see the entire screen

always take photo of the entire screen

You may miss pertinent information that is irelevant to you, but important to us

[dull spoke]

Alright, can check those out.

[dull spoke]

Ok where to go from here?

[stray tundra]

UEFI HII Configuration

plase take full screen photo

[stray tundra]

ok go back

where is the IRST ?

[dull spoke]

?

[stray tundra]

Ok the IRST disapeared

It's ok, exit Bios and try boot USB normal way (not compatibility mode)

[dull spoke]

Alright. Was this the right setup for Rufus? @stray tundra

[stray tundra]

yes

[dull spoke]

Alright. It’s at a black screen at the moment.

This appeared.

[stray tundra]

no desktop ?

[dull spoke]

Still showing this sticker.

[stray tundra]

On which USB port did you plugged the USB ?

front, back ?

HUB ?

[dull spoke]

Front.

The front has the usb 3.1 slots.

[stray tundra]

Ok... go for Compatibility Mode

I confess I have few hope

I still think the problem is related to motherboard

[dull spoke]

I think it could be the installation.

Like when it was installing the is.

Os

[stray tundra]

No, it should start normaly on the USB

the fact you are forced to use the compatibility mode is a problem

[dull spoke]

Ok I’m on Linux mint through usb compatibility mode.

[stray tundra]

Install it, but, once installed, it will crash, and you'll have to do the "nomodset" thing

maybe this time the "nomodeset" will work, but I doubt it work further than that

My intuition si that your BIOS does not enable modern feature like Resizable BAR and Above 4G decoding, which crash the graphic driver

But go try

We will install in Compatibility Mode, then try to install the Nvidia drivers

[dull spoke]

First option?

[stray tundra]

Either erase or something elese

go for erase

And please, take photo of the full screen !

The full screen is more interesting than the details of you displays RGB pixels

[dull spoke]

Does not seem to allow me to reformat them??

[stray tundra]

click change

the "Change..." button

[stray tundra]

Use as Ext4

Check format, and select mount point

[stray tundra]

check format

30GB it's short...

anway you plan to use another partition for /home

Assign the /home partition now, you'll not be able later

I suggest you also format the /home partition

[dull spoke]

I did the home folder formatting as well

[stray tundra]

close that, show me the result

click go back and show me the full picture of partitions config

[stray tundra]

they are not selecte for format

[dull spoke]

Ah

[stray tundra]

Select the partitions, click "Change..."

Ok lets go

[stray tundra]

30 GB + 7GB ... you are really not giving much room for Linux

[dull spoke]

I was told online to give the / 30GB max and the home folder the rest of the 100GB.

[stray tundra]

your home is 7GB

[stray tundra]

who told you that ?

[dull spoke]

Through this tutorial https://www.youtube.com/watch?v=L2JyQ1VJm84

[tender plinth]

I'd just keep home not separate

[stray tundra]

those videos...

[tender plinth]

Either way, the goal is to get to desktop on installed system first

[dull spoke]

Ok it’s done.

[stray tundra]

restart now...

[tender plinth]

Restart, take out usb when prompted and see how it goes

[stray tundra]

that will crash... unless we set nomodeset

[dull spoke]

Oops. Forgot to add that.

[stray tundra]

let it crash

maybe we'll have a miracle

[dull spoke]

Too late I already restarted and added nomodeset.

Black screen at the current moment.

[tender plinth]

See if it stays black after few minutes

[dull spoke]

Ok we got the sticker now.

[stray tundra]

You sure you boot on hard drive ?

[dull spoke]

Yes

Nomodeset on Linux mint

[stray tundra]

this is utterly slow...

[tender plinth]

when you see the logo, press esc once to see the text

[dull spoke]

The PC its self is very fast, idk why this is acting very slow.

[stray tundra]

because the kernel is completely lost I think

[dull spoke]

Pressed esc, nothing happened.

Don’t t

Oh

[stray tundra]

You computer do not want Linux

Your last chance : BIOS update

[dull spoke]

[tender plinth]

No wait... go back to where you typed nomodeset

remove words quiet splash, and add acpi=off

take a photo before continuing

[tender plinth]

yes, let's try like that

[dull spoke]

Ohh! Wait, something is happening!

IT WORKED!

[tender plinth]

can you login?

[dull spoke]

Yep! That works!

[tender plinth]

Ok, so..... bios has wonky acpi tables....

[dull spoke]

How would I go about fixing those?

[tender plinth]

Let's see.... first we need to narrow it down. Go to settings - system administration

[tender plinth]

Enable the menu and set it 3 or 5 seconds, then click save

[stray tundra]

HP moment

[dull spoke]

Alright it’s saved.

[tender plinth]

ok click close. and give me some time

[stray tundra]

(I wouldn't be surprised that is intended from HP to prevent installing Linux)

[dull spoke]

I guess you’ve seen other HP PC’s being unable to install Linux normally?

[stray tundra]

That's a classical sheme, but even to reinstall Windows.... HP don't want user to do what they want with their computer

[tender plinth]

Please open the terminal and show the output of

inxi -CMxxx

[tender plinth]

inxi not inix

[tender plinth]

Ok, make the terminal window bigger and run

dmesg | grep -i acpi

[tender plinth]

Meanwhile @stray tundra @dull spoke could you check if there is a bios update for this thing?

[stray tundra]

I tried, maybe you don't know the HP support website

We need the exact computer model and even maybe the serial number

[tender plinth]

look in the inxi Machine section

[stray tundra]

HP want you to install their HP Windows software for HP BIOS update...

[stray tundra]

already tried that

[dull spoke]

Oh, I uninstalled all the HP apps that were bundled with this PC.

[tender plinth]

@dull spoke can you go back to where we used acpi=off? we'll test a few more parameters

[dull spoke]

sorry with Windows.

Alright

[stray tundra]

good reflex by the way

Always throw up HPslop

[dull spoke]

It would always appear a warranty window whenever I was not on my PC. Got annoying so I uninstalled all the apps.

[stray tundra]

there is no TG01-2xxx in HP website

the best match is TG01-2000a IDS

[dull spoke]

Ok I’m there.

[stray tundra]

And even there, no BIOS

Well I found one BIOS

[tender plinth]

Ok, same idea - remove quiet splash and try acpi=ht

[dull spoke]

HP is a walking grave at this point.

[stray tundra]

It is supplied as .exe file (HP moment)

Anyway, I am on the french HP website, HP don't want to let me go in another website

[dull spoke]

OK, it’s doing that udev error thing like in the recovery mode.

[stray tundra]

If you want to BIOS update, you'll have to download their software and follow the HP rules

There is no TG01-2xxx on my side

[tender plinth]

id it stuck on udev thing?

[dull spoke]

This would always happen when I go into recovery mode on Linux mint on the hard drive.

It gave the udev error 3 times before going to a kernel panic. The last one showed up for half a second.

Before showing this screen.

[tender plinth]

Ok, restart, next is idle=nomwait

[dull spoke]

Remove quiet splash and replace with this? Ok.

[tender plinth]

yes, make sure you type without mistakes

[dull spoke]

Looks to be doing the same thing as before.

although my fan is kicking on randomly

yeah, it’s really going loud. That’s weird.

[tender plinth]

Does it end up on the same panic message?

[dull spoke]

First udev msg appeared. Has not gotten there yet.

[dull spoke]

Yeah it’s just hanging at this point.

[tender plinth]

Ok, next one is intel_idle.max_cstate=1

[dull spoke]

Looks to be doing the same thing, although at one point, the screen just blackened out and then came back when stuck at the mounting process.

[tender plinth]

Do the fans get loud with this one too?

[dull spoke]

And the udev error

Nope.

[tender plinth]

let's see if it gets to login or panic

[dull spoke]

Looks to be booting… after several minutes.

Though with the first image, it’s taking a while to get off that message

[dull spoke]

Spoke too soon…

[tender plinth]

last one is noapic

[dull spoke]

That one booed up in 10 seconds

Maybe less.

[tender plinth]

That's something. back to research for me.

[dull spoke]

Also logging in takes really quick too. The previous working method took 2 to 3 minutes for the desktop to show.

[stray tundra]

now you can install Nvidia drivers

[dull spoke]

Should I just only run Linux mint using that argument each time? Or would that not be a good idea?

[stray tundra]

Depending if you saved parameter

[dull spoke]

Not sure what that parameter actually does

[stray tundra]

I don't followed what you did

[dull spoke]

This worked

[stray tundra]

yes but, where do you set it ?

[dull spoke]

Through the Linux mint hard drive E options

[stray tundra]

what ?

[dull spoke]

Sorry, using voice to text

[stray tundra]

Grub boot options via menu ?

[dull spoke]

Yes

[stray tundra]

go back here

set the option here

[dull spoke]

Yep

[stray tundra]

click save

[dull spoke]

Alright.

How would I get Nvidia drivers on Linux Mint? I don’t suppose it’s the same way as windows right??

[stray tundra]

Menu > Settings > Drivers manager

[tender plinth]

.... I'm taking that you don't want to narrow it down further?

[dull spoke]

I’d still like to yes.

Just to make sure it’s all working 100%.

Because I’m assuming this is only a temporary solution to get into the OS

[tender plinth]

Then remove this for now, and next try nolapic

[dull spoke]

Alright

[dull spoke]

Ok it seems to hang right here. Nothing else shows.

[tender plinth]

still stuck?

[dull spoke]

Yes

[tender plinth]

ok, restart. next is acpi=noirq

[dull spoke]

Alright, that one boots in 10 seconds as well.

[tender plinth]

Great, next try irqpoll

[dull spoke]

This one seems to be freezing, similar to this one so far.

[tender plinth]

with udev timeouts?

[dull spoke]

Has not shown yet

[tender plinth]

so just slow?

[dull spoke]

Yep.

[tender plinth]

see if it panics or gets stuck

[tender plinth]

Right... and lastly try pci=noacpi

[dull spoke]

Btw, before it reaches the kernel panic, large amounts of code appears for a second, this is the last frame before the panic. Luckily the video got it this time.

[tender plinth]

stuck there?

[dull spoke]

No, after it gets stuck, it shows a lot of code really fast and then shows a Kernal panic. That’s what that image is above. The last thing you see before the kernal panic screen.

[tender plinth]

that's with pci=noacpi ?

[dull spoke]

The one before that.

That we tried.

[dull spoke]

That got us this

[tender plinth]

Alright, then what about pci=noacpi ?

[dull spoke]

Completely different console.

[tender plinth]

ok. give me some time

Alright, acpi=noirq worked last, yes? try that one again

[dull spoke]

Ok I’m booted into this

[tender plinth]

Great, go to settings - system administration and add that parameter there

don't forget to save

If noapic is still there, remove it

[dull spoke]

Ok I applied this. Acpi=noirq.

[tender plinth]

lower case only acpi=noirq

[dull spoke]

Yeah I did it lower case. Mobile just adds caps to new sentences.

[tender plinth]

Ok, that should let it boot normally - that's the best we can do for this bios

[dull spoke]

Alright. And this mode should be able to utilize the cpu, ram and gpu?

or is it still using some sort of compatibility mode to run?

[tender plinth]

Usually just slightly worse performance under heavy load and some devices may act strange, but it's much better than broader parameters from before

[dull spoke]

It seems to not save the parameters when I boot into Linux mint normally

[tender plinth]

Just restart normally, do you get to the desktop?

[dull spoke]

Nope, I got to the black screen

Though set parameters menu, it didn’t save it on there

Despite me saving it through the Linux mint settings

[stray tundra]

put it directly in /etc/default/grub...

[tender plinth]

does it boot if you manually add it again?

[dull spoke]

Yes

[tender plinth]

Let's see.. open the terminal and type

cat /etc/default/grub.d/98_mintsysadm.cfg

[tender plinth]

then show us system administration window

[stray tundra]

it's 50_lmde.cfg

nevermind...

[tender plinth]

Add the parameter and press save

After it's done repeat the terminal command

cat /etc/default/grub.d/98_mintsysadm.cfg

[dull spoke]

Getting a lot of these errors btw after installing nvidia drivers. They don’t stop me from booting the PC or turning it off.

[tender plinth]

let's not jump around - one problem at a time

[dull spoke]

Yeah.

[dull spoke]

By the way, it worked

[tender plinth]

Does it boot normally then?

[dull spoke]

Yes.

It will show the Linux mint sticker and then show the login screen

[tender plinth]

Ok. what does

mokutil --sb-state

say?

in the terminal

[stray tundra]

Unfortunately, I think the garbage BIOS will prevent Nvidia GPU to work properly

[dull spoke]

🫠

[tender plinth]

Since you're in the terminal anyway, run

sudo apt update && sudo apt upgrade -y

to update the system

Restart after it's done

I need to go, @stray tundra you take over please

[stray tundra]

Except helping find BIOS update... I will not help much

[dull spoke]

Alright, finished updating.

[stray tundra]

then restart

?

[dull spoke]

already did

[stray tundra]

you saw error message ?

you there ?

@dull spoke ?

[dull spoke]

The only error messages I was seeing was coming from Nvidia from the previous screenshots provided

[stray tundra]

open terminal

type inxi -Gx

and paste result here

[stray tundra]

driver not loaded

Reboot into Windows

[dull spoke]

Alright now what?

[stray tundra]

then install this... thing
http://www.hp.com/go/hpsupportassistant

And try to find an update for your BIOS

[stray tundra]

don't ask me how that work, I have no idea

never used this

search something related to BIOS update

if you found nothing, then...

complain to HP

[dull spoke]

Gotta restart my PC in order to access the update screen.

Although it's not really doing anything when I hit Restart Now.

Even after a restart, it still asks me to restart. But clicking the restart button on it's application does absolutely nothing. HP's apps were always so shit.

Guess I can't update the BIOS.

[stray tundra]

Try that :

• Turn on the computer, and then press f10 repeatedly. The BIOS Setup utility is displayed.
• Select Check HP.com for BIOS Updates.
• Follow the on-screen instructions to check whether a BIOS update is available.
• If a BIOS update is available, follow the on-screen instructions to update the BIOS.

[dull spoke]

Check HP.com for BIOS Updates. was not an option in the BIOS.

[tender plinth]

Here's a link from their support page for your model https://support.hp.com/lt-en/drivers/hp-pavilion-gaming-desktop-pc-tg01-2000i/model/2100405426?sku=33V37AA

[stray tundra]

If you go in device firmwar revision ? (main page in BIOS)

[stray tundra]

you got it...

how ?

[tender plinth]

Through hp support site?

[stray tundra]

yes, but, how ? serial number ?

[tender plinth]

Here

and yes, serial number or product number

[stray tundra]

ok, serial number crash website on my side

but I guess this is because I'am stuck in the french website

and this hardware si probably country specific

[tender plinth]

I imagine they'd have different serial or product number then.

[stray tundra]

You got the bios file ?

[dull spoke]

yes

[stray tundra]

lets go... hope they fixed their sh*t...

[dull spoke]

Well that was quick.

[tender plinth]

Let's hope windows defender didn't get in the way ))

[stray tundra]

not with HP, they are friend

HP and Microsoft is a love story

[tender plinth]

......And he was never seen again ))

[dull spoke]

Nah I'm back. Though my PC did have an odd seizure after the installation.

Kept turning on and off rapid-fire like a riffle gun.

[stray tundra]

BIOS update usually do such thing

[dull spoke]

Alright, now what should I do?

[tender plinth]

Are you in mint?

[dull spoke]

In Windows currently.

[stray tundra]

You restart and go to your BIOS to check version, and check options appeared

[tender plinth]

Go back to mint and show us what

inxi -Mxxx

says now

[stray tundra]

I would go into the BIOS first

maybe they added some options

[tender plinth]

Either works

[stray tundra]

and it probably resumed secure boot

[dull spoke]

Where to look.

[stray tundra]

In Configuration first

take a photo

and verify Secure Boot is disabled

[tender plinth]

And check sata mode too

[stray tundra]

and Sata mode yes

[tender plinth]

...again

[stray tundra]

Ok, In Device Options

[stray tundra]

puarf

In the Main screen did it show F.29 for bios version ?

[dull spoke]

Yes

[stray tundra]

well... Boot Linux

ok, the BIOS still as useless as before

[tender plinth]

I wonder if can boot without acpi parameter now

[stray tundra]

That's the first thing I would try

[dull spoke]

What to do in terminal

[stray tundra]

I bet this IRQ thing has something to do with VRAM memory etc..

[tender plinth]

I think if you go through the grub menu and e you can just delete the acpi word for 1 time test

[dull spoke]

Black screen

[tender plinth]

guess they didn't fix it then

restart normally

[dull spoke]

Go back to mint?

[tender plinth]

yeah

[dull spoke]

Ok now what

[tender plinth]

Once in, open driver manager and show us what it says after it loads

[tender plinth]

really now....

what does

inxi -Gxxx

say?

[tender plinth]

hmm.. type

dpkg -l | grep nvidia

[tender plinth]

Ok.... let's try a non-open variant.

sudo apt install nvidia-driver-580 -y

space after 580

[stray tundra]

space after 580

the -y is an argument

sudo apt install nvidia-driver-580 -y

[dull spoke]

Installing

Ok it finished.

[tender plinth]

After it's done, restart and show what

inxi -Gxxx

says now

[tender plinth]

Stubborn. What does

dmesg | grep -i nvidia

say?

[stray tundra]

I am pretty sure this is a Resize-BAR/Above 4G Decoding case, but the BIOS does not allow to configure it, so....

[dull spoke]

Uhh, it’s a long output of just this…

Pages long.

[stray tundra]

there, it ask for pci=biosirq... thar irq we have to disable to properly boot

[dull spoke]

Start and end of the output.

[stray tundra]

not the exact same, but it seem pretty clear that it is related

[dull spoke]

Where you seeing that?

[tender plinth]

Right... we did set no irq for pci

[dull spoke]

Ohhh

[tender plinth]

@dull spoke Go to system administration and add pci=biosirq as a second parameter. don't forget to save

[dull spoke]

Restart?

[tender plinth]

after you saved

after restart, show us what

cat /proc/cmdline ; inxi -Gxxx

says

[tender plinth]

and

dmesg | grep -i nvidia

[dull spoke]

Same long output…

Btw it is in there

[stray tundra]

Buy a true motherboard, with new case, put the RTX, RAM and CPU on new motherboard... and throw this HP motherboard

[dull spoke]

😨

[stray tundra]

no kidding, it worth the investment

[dull spoke]

🤔

[stray tundra]

You already have CPU, RAM and Graphic Card... all you need is a proper Motherboard

[tender plinth]

What do you want to do @dull spoke ? keep trying or not?

[dull spoke]

I’m down to keep trying

Might take a little break here for a bit.

[tender plinth]

Do note that there is no clean solution, something is gonna be crpppled one way or another

[dull spoke]

Yep

[tender plinth]

Ok, then let's backpedal. remove these 2 and add noapic

save, restart and show new

cat /proc/cmdline ; inxi -Gxxx

[stray tundra]

Just in case, if you want a replacement Motherboard, you should find a Z590 with LGA1200... either MSI, ASUS or Gigabyte...

And you'll probably need a new ATX medium case, because I think the HP format is proprietary

[tender plinth]

It's late here, so I'll be going for today

[dull spoke]

Oh, I’m seeing something a little different.

Shows nvidia for the driver instead of n/a.

[tender plinth]

Seems like gpu is working now. I'd leave it at that, it's a small miracle already that we got this much to work

[dull spoke]

@stray tundra @tender plinth Thank you guys so much for your help! Sorry for my motherboard being crap and causing trouble getting Linux Mint setup on it. I was aware the PC had a strange warranty on it that insisted I don't tamper with the PC in anyway (installing another OS, dual-booting, etc) or else I can't send it back. Despite the warrenty period already having ended 2-3 years ago lol. Not sure if that's related, but yee.

Thanks so much! KirbyExcited

[stray tundra]

It's not directly linked... HP make crap BIOS, that's notorious. The warrenty tell more about how HP "think" their computer, and it's like Microsoft in a way : This is not "your" computer, this is the HP's computer that HP allowed you to use it in exchange of money... therefore you cannot do what you want with your "non-really owned" computer.
Therefore, nobody should be surprised to discover that HP is the first company to literally rent computer with subscriptions...

https://giphy.com/gifs/fx-charlie-always-sunny-l0IylOPCNkiqOgMyA

[tender plinth]

You're welcome )

[dull spoke]

Oh? I didn't know that last part. With every new Windows release, they do more and more try to insinuate that you don't really own your PC. That I was aware of. Which is stupid because you have the physical thing, and you can't tamper it however you want?

Kinda like with Nintendo consoles, you own the device, why can't you mod it?