#Screen goes black when booting mint.

277 messages · Page 1 of 1 (latest)

blissful island
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Im a new linux user trying to switch from windows to mint cinnamon 22.3. I did all the steps, installed mint onto a 32gb usb, turned off secure boot and fast boot, switched my boot option to my usb, got to the boot linux screen clicked boot linux and my screen turns off and my fans start spinning fast. Im not sure how to fix it, im not very good at this kind stuff.

cyan epoch
blissful island
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It brings me here, tried both compatibility and the first one. Just uninstalled and reinstalled it to the usb and same issue persists.

cyan epoch
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So when you click Linux Mint 22.3 Cinnamon 64-Bit you get a black screen?

blissful island
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Yes

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I also tried nomodeset, and noveau.noaccel=1

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No luck with those either

cyan epoch
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Is your monitor wire connected to your GPU? HDMI, DP?

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You can connect your monitor wire, depending on your PC to your motherboard, CPU output. It's a quick way to get access without needing a GPU.

blissful island
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I have two monitors, both plugged into the gpu, one is a DP and the other HDMI.

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I'll try connecting one to the CPU

cyan epoch
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Ah that's your problem. Only have 1 plugged in.

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Just have the 1 monitor at first.

blissful island
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Ok, I tried plugging it into the CPU, the screen stayed black. Then I tried it with one monitor, still the same issue.

cyan epoch
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What's your CPU and monitor?

blissful island
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My cpu is a ryzen 7 5600X

cyan epoch
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RAM amount? 16gb?

blissful island
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32 ddr4

cyan epoch
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I'd say, reinstall from scratch. This time with only the monitor, dp wire plugged in. Make sure your monitor stays on all the way through.

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Did you use Etcher, Ventoy or Rufus for the Linux ISO install?

blissful island
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Rufus

cyan epoch
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Also include, install codecs in the install menu.

blissful island
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I should reinstall the entire linux mint again?

cyan epoch
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Yes, if you can't get into Linux.

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The reinstall will lock into a single port. Your DP GPU. Otherwise we'll have to track down all the things you did, and undo them.

blissful island
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Alrighty

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So after I put it on the usb, should I take it out of the pc or keep it in?

cyan epoch
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Keep it in, reboot into BIOS, boot from USB, install from USB. When it's done. It will tell you to remove the USB.

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Just make sure you also install the codes in the install Mint process.

blissful island
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Should I shut down my pc or restart it to get into bios?

cyan epoch
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Whichever gets you into BIOS easier.

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When you shut down or restart with the USB in socket. It will power it down.

blissful island
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Does this look right?

cyan epoch
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Are you dual booting?

blissful island
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Im not sure, like I said im not very good with this stuff.

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I would perfer just to use Linux

cyan epoch
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Are you deleting the entire Windows drive for Linux?

blissful island
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I would like to.

cyan epoch
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When you installed this the first time. Did you split the partition? Split your storage drive in half? Half Windows, half Linux?

blissful island
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No, I dont think I did.

cyan epoch
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Ah. If you want to have two OSes on the same drive. You will need to split partition. Otherwise they'll step on each other. Windows has the bigger foot.

blissful island
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Oh

cyan epoch
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Before formatting a drive. Make sure you backed up all data.

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Normally people put 1 OS on each SSD or HDD.

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If they share the drive. It creates some issues down the road. Again, Windows not liking to share. You can encounter the same issue by installing two Windows OSes on the same drive.

blissful island
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So am I able to delete windows off the SSD after I get linux working?

cyan epoch
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Yes. Just install Linux from scratch. It will format, wipe the drive. No more Windows.

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Be warned, it will wipe the drive. You will lose all data on it.

blissful island
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So, to install linux I need to split the SSD first?

cyan epoch
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No, if you plan on removing Windows.

blissful island
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It still isn't letting me boot mint.

cyan epoch
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You did a fresh install of Linux? Installed the codec, chose your time region, language?

blissful island
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I installed it from the website and put it onto my usb.

cyan epoch
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Then you restarted your PC. The USB shows the Linux install screen?

blissful island
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Then click the first one

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And my screen goes black.

cyan epoch
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Can you show the first screen?

blissful island
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Like when I click the first one?

cyan epoch
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The first screen should be it booting from the USB into a LIVE Linux Mint environment.

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Then in the upper left corner should be the install linux icon.

blissful island
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Yeah but that doesn't happen

cyan epoch
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So you aren't getting into the Linux Live boot?

blissful island
cyan epoch
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This should appear after it is done running the USB.

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You have the Start menu appearing instead. It says it's already installed.

blissful island
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Do I just wait?

cyan epoch
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No. It's not booting into the live environment. Linux has a try before you buy method.

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Go back into Windows. Follow this guide using Etcher instead to create the bootable ISO, USB.

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In Windows, Mac OS, or other Linux distributions
Download Etcher, install it and run it.
Using Etcher
Click Select image and select your ISO file.
Click Select drive and select your USB stick.
Click Flash!

blissful island
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alrighty, its downloading the data onto the memory stick.

cyan epoch
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(:

blissful island
cyan epoch
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Did you flash the USB drive, with Etcher?

blissful island
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Yes

cyan epoch
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Linux is on there now?

blissful island
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Should be

cyan epoch
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If it's on there. Reboot PC, run from USB. It should run a bunch of script. Then you'll get the Linux environment. Upper left hand corner will be your Install Linux Option.

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Keep in mind you are formatting your Windows drive? Deleting everything on it for Linux?

blissful island
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yes

cyan epoch
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Then have at it.

blissful island
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Why is there 3 now?

cyan epoch
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USB Disk

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Stick with the basic, 31gb version. Partition 2... Hm... Did you fully flash your USB stick?

blissful island
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It said it was done flashing.

cyan epoch
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Either way boot from the basic version.

blissful island
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Partion 2?

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Or the other

cyan epoch
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The default. No partition listed.

blissful island
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Ok

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Im here again

cyan epoch
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Reboot, try partition 2. /:

blissful island
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Same screen

cyan epoch
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Hm...

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Try f12 or escape at that screen.

blissful island
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Didn't do anything.

cyan epoch
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Try OEM install.

blissful island
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Still doesn't display anything

cyan epoch
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Try compatibility mode.

blissful island
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It did the same thing in that mode as well

cyan epoch
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UEFI firmware settings?

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Your Secure Boot is off?

blissful island
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Yes, it should be off

cyan epoch
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Check your BIOS under boot/ secure boot. Make sure it's off. It may show as CSM.

blissful island
cyan epoch
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Secure Boot state is on user. Is there an off option?

blissful island
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Windows UEFI mode

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And Other Os

cyan epoch
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Secure Boot State

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Is there another option in there? If no, go back a screen

blissful island
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This aswell

cyan epoch
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Go back a further screen.

blissful island
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Ok

cyan epoch
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That's just the secure boot settings.

blissful island
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Yes

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Thats all for that tab

cyan epoch
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Found it. CSM. Turn it off.

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That should grey out your secure boot options.

blissful island
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Do I change anything here?

cyan epoch
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Launch CSM. Disable.

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Set the rest to UEFI or UEFI+ Legacy

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CSM is how your motherboard launches secure boot.

blissful island
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I still can't get Linux open

cyan epoch
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CSM is off now?

blissful island
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Yes

cyan epoch
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Is it the same screen?

blissful island
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Yes

cyan epoch
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Ok turn CSM back on. You'll need to completely format the USB stick. Right click the USB stick, properties, format FAT32.

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Then do the USB Etcher flash again. Turn off CSM in BIOS. Boot into Linux with the USB. That should do it.

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(I'm thinking it's the Ventoy still on your USB stick)

blissful island
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Do I need to wipe anything from the usb

cyan epoch
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Yes. The whole thing. Remove anything extra on there that you want to keep.

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We are totally formatting the USB stick.

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CSM back on. Do this in Windows.

blissful island
cyan epoch
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You completely formatted the USB drive before doing this?

blissful island
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I forgot about that. I tried to format but it wont let me.

cyan epoch
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You need to format the USB.

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Right click, properties. Format. After Fat32. Check for errors. Then Flash for etcher.

blissful island
cyan epoch
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Remove quick format.

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We found the issue. It's the USB stick.

blissful island
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Whats the issue with it?

cyan epoch
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Looks like it's got conflicting partitions.

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We're going to use a more exacting method to fix the USB stick.

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Open CMD Prompt as Administrator
diskpart
list disk
select disk 2
(Make sure it's the correct disk)
attributes disk clear readonly
clean
create partition primary
format fs=fat32 quick

blissful island
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alright I did that

cyan epoch
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What does the stick say in Windows File Explorer?

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32gb? 31gb?

blissful island
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28.8

cyan epoch
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I don't like that it's losing space. Well, we'll try and flash it now.

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(When USB sticks stop displaying the exact number like 32, 16, or very close to said numbers. It's an indicator they are dying.)

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To save themselves the USB write away bad sectors. Thus it's smaller.

blissful island
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I just bought this USB today.

cyan epoch
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We'll see. Install Etcher and let's see if we can get this working. Reminder: turn off CSM before booting up Linux.

blissful island
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Almost done

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Ok, so now I just turn off my pc and enter bios?

cyan epoch
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Yes. CSM off.

blissful island
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alright

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Its still not working

cyan epoch
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I recommend #⛑triage Link them to this. You got something going on that could be a hardware issue.

brittle sequoia
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I remember when I fresh installed it last May, I had the same problem

frigid scroll
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Do you have another usb drive u could try ?

brittle sequoia
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But I forgot how to solve it

blissful island
frigid scroll
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Are you able to get back to windows

blissful island
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Im on windows right now.

frigid scroll
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Ur usb drive plugged in ?

blissful island
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yes

frigid scroll
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Try check disk

cyan epoch
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We formatted the USB. I did notice the amount is off for a 32gb. Twice BTW, different numbers.

frigid scroll
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Chkdsk in command prompt

blissful island
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It says I dont have sufficient privileges.

frigid scroll
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Did you run as admin

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Always run command prompt as administrator

blissful island
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how?

frigid scroll
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When you go to open it, right click

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Then run as administrator

blissful island
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Oh, I see.

frigid scroll
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Out of curiosity, what’re you wanting to download Linux for ?

cyan epoch
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Mint Cinnamon 22.3 from what I saw.

frigid scroll
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Fun

cyan epoch
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If they want to nuke Windows from orbit. It's probably the usual.

blissful island
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Ok, I think it finished

frigid scroll
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What’s it say

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Send a pic if possible

cyan epoch
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Did the size on the USB stick change? 28.8gb still?

blissful island
frigid scroll
blissful island
frigid scroll
cyan epoch
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Holy crap there it is again.

blissful island
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thats what it looks like right now.

cyan epoch
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It's not 28.8gb anymore? It went back to 1.44mb?

frigid scroll
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This is odd

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What’s that program, disk manager?

blissful island
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file explorer

frigid scroll
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I think that’s what it’s called. Run disk manager

cyan epoch
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That seems highly likely a USB stick error. Did you try switching USB slots? First right click stick, eject. Plug it into another slot.

blissful island
frigid scroll
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Okay, go back to task manager

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Or file explorersorry

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And format your usb drive to fat32

cyan epoch
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we did that prior.

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All of that.

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This is again a different number. 26.03

frigid scroll
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It says the primary partition isn’t formatted

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Only 5mb is

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That’s why it’s only showing 5mb usable

cyan epoch
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Yep. Looks like it needs to be fully partitioned.

frigid scroll
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What’s the command for that

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Lemme google

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Okay back to disk manager

blissful island
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ok

frigid scroll
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Right click your usb drive

blissful island
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ok

frigid scroll
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Actually this will be easier, sorry. Close that out and open command prompt as admin

blissful island
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ok

frigid scroll
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Run “diskpart”

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Then use “list disk”

blissful island
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ok

frigid scroll
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Run “select disk 1”

blissful island
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alright

frigid scroll
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Now run “clean”

cyan epoch
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Wait.

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Make sure it's the correct disk

blissful island
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It is

cyan epoch
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Yep. Disk 1. (:

frigid scroll
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Have you ran clean?

cyan epoch
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Aye. I scrolled up and double checked.

blissful island
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yes

cyan epoch
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Yes we did. But go over it again if anything was missed.

frigid scroll
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Okay now, run “create partition primary”

blissful island
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k

frigid scroll
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“Format fs=fat32 quick”

blissful island
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alright

frigid scroll
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Now finally “assign”

blissful island
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ok

frigid scroll
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Now run back to disk manager, and send me a photo like the one you sent earlier

blissful island
frigid scroll
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Perfect, usb fixed

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Now you will have to go thru the Linux mint steps from step 1

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Bc that wiped the drive clean

cyan epoch
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28.91, 28.89 seems sus.

frigid scroll
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I also agree there

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That’s weird

cyan epoch
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I think it's a bad USB more than ever.

frigid scroll
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Or they, sorry

cyan epoch
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Doesn't matter. It's $1 tech. Sometimes you get a bad batch. Or maybe some kind of damage like static electricity, didn't eject device when removing it.

frigid scroll
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True

cyan epoch
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The fluctuating file sizes is a big warning sign. I'll we'll try one more time and hope for the best.

frigid scroll
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You can try again, if not work, new usb time

cyan epoch
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@blissful island So give the install process one more shot.

frigid scroll
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I bet that’s why it was black screening

cyan epoch
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Make sure it's in a different USB port on your PC. Right click, eject before removing the stick.

blissful island
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alrighty

cyan epoch
blissful island
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It still didn't work, thanks for trying to resolve my issue though.

cyan epoch
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That confirms it. The USB is borked.

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You have the entire install process down. Secure another USB in the future and you should be set.

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We'll always be here if you need any additional help.

blissful island
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Yeah i'll try again some other time.