#Keyboard and TouchPad not working

15 messages · Page 1 of 1 (latest)

silk jackal
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Hi all I installed Linux mint cinnamon 22 last night, and am running into issue where the touchpad and keyboard are not responding. Can you help me trouble shoot this?

silk jackal
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hasn't broken since this message, hopefully things are fine now

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have tagged it as solved

silk jackal
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Broke again last night, and once again this morning

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Things I have done:
Disabled windows quickstart
Have also found my model and touchpad specs:

  • HP 250 G7 Notebook PC
  • Synaptics SMBus TouchPad
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To clarify, the keyboard and touchpad work for a period of time (which varies from 10 minutes to about 3 hours) and then stops working

terse raven
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the fact u mentioned it VARIES, is the most puzzling

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you could try the dedicated synaptics driver for linux.

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will have to websearch it

wraith tusk
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A few things you can try:

  • Installing synaptics with sudo apt install xorg-xserver-input-synaptics
  • Upgrading to Linux 6.14 HWE kernel from the update manager or via APT with sudo apt install linux-generic-6.14
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If synaptics breaks even more, revert it back with sudo apt remove xorg-xserver-input-synaptics

silk jackal
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So I did change my Grub settings on the 29th, twice, and the second time it may have fixed things as I haven't had issues since then

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GRUB_CMDLINE_LINUX_DEFAULT="quiet splash psmouse.synaptics_intertouch=1"

wraith tusk
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Okay then, flag it as solved

silk jackal
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Will do, and can always unflag and bump if it breaks again