#Feedback / When do you tend to use this channel over mint, linux, or misc support?

24 messages · Page 1 of 1 (latest)

marsh rock
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We do suggest to use it in a certain situation, but this is more about your interpretation and stuff, so I would like your thoughts on this.

Bonus question #2. Does this channel add to your confusion or decision making time, for where to put something?

Thank you blanket

pulsar wedge
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I'm about to use it for a small question that might be flooded in general chat.

patent falcon
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seems like none of the questions that get put here are small questions

marsh rock
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Yeah, I have seen you complain about that multiple times before, noted. blanket

steel cove
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Maybe misc support and this should be merged in one. I do not see the need of so many support channels.

placid nexus
feral fern
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As I just posted on here, my reasoning ended up being that I had a singel opinion based question, and not really a "support" question so to speak. Did spend a minute or so deciding tho, as I didn't quite know what qualifies as a "small" question

steel cove
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As I said. My opinion is to merge it with misk support.

grim mist
marsh rock
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Thank you all 🙇

Will try to make any changes with a slow transition and with least amount of information loss.
After the chat support channel triage, this has become quite a bit less popular compared to before, but still as often checked as triage. popcorncat
We can try to make it read only for a month or so, so peeps use the other support channels; mint, linux and misc for everything not in triage, small or big question, do not have to decide, see if we run into any issues, then see from there.

This moved from being around #5 most read channel to #12, triage is #11 now, these two change places often.
mint continues to be #3 after announcement and general.

More feedback is welcome, of course. Think I will keep this pinned until October start. blanket

marsh rock
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Oh also, Zeeb thought of triage like a support general channel among other things, that might help if some of you find it difficult to see what role it plays. blanket

placid nexus
steel cove
marsh rock
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misc is not super popular, but it covers everything other than linux and mint, so not planning any changes to it.
No merge channel features on Discord, but I think Marius meant more like merge what it covers, and yeah if small question is not available it kind of merges with all three support channels in a way. popcorncat

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mint - all things Linux Mint
linux - all things Linux that is not Linux Mint
misc - everything else, other os, hardware, web stuff, this server stuff, all the other possibilities

placid nexus
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perhaps also could remove the Description: Steps to reproduce: etc from the channels description. I don't think anyone uses it and it's just too long

marsh rock
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Oh, yeah they could use some updates, possibly with some common inxi commands and stuff separated by category, like for graphics issue, share this output, popcorncat

patent falcon
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Another problem is people put mint questions in linux-support

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And general Linux questions in mint-support

marsh rock
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Happens, but both are quite rare I think, almost normal level in my view, I just add the off topic tags and let them be, so helpful citizens know, the asker knows, works okay.

steel cove