flint heath
heya, just built a new pc. was trying bazzite and didnt like it much so tried to switch to linux mint but am now running into the issue of the system not being able to connect to the internet. it worked just fine with bazzite, so its likely a software and not hardware issue.
the only connection that shows up is "Loopback."
i have a seperate laptop i can use to get a new install of mint if necessary.
might not reply until morning btw, its late here and im probably going to stop trying after i post this for tonight. ill ping you when im back.
flint heath
i looked up some past threads and the solution seemed to be to tether my phone to my computer via usb and install linux kernel 6.11, but i also read that that kernel will stop being supported soon?
stray sparrow
Could you show us the output of
inxi -SMNxxx
from the terminal?
stray sparrow
Ok, you have 2 network cards without drivers. How did you made the mint usb?
flint heath
was on bazzite, used i believe Popsicle or some other program to flash it onto a usb
stray sparrow
Alright, can you pop that usb in and show the contents?
flint heath
by show the contents do you mean like take a picture of the file structure or?
stray sparrow
Yeah in files \ nemo app
flint heath
stray sparrow
and isolinux folder please
flint heath
stray sparrow
Ok, with the usb plugged in, open driver manager and photo it after it's done loading
Oh, also show output of
mokutil --sb-state
from the terminal
flint heath
stray sparrow
Alright, then tether internet from your phone via usb
flint heath
kay, can i eject the usb stick?
stray sparrow
yes
After you get the internet (check by openng some site), go to update manager, click refresh and then install updates
flint heath
done + rebooted. still nothing so far
flint heath
stray sparrow
Alright, next we'll try newer kernel. Go to update manager - view - lunux kernels and install 6.14.0-27 from there. Restart and send
inxi -SNxxx
again
flint heath
getting wifi now but not ethernet it seems?
stray sparrow
Yes, wifi should work now, can you check?
flint heath
yep, works fine
stray sparrow
Ok, hold on a bit
flint heath
no problem, i really appreciate you taking the time to do this
stray sparrow
Let's try this:
sudo apt install r8125-dkms
and show the results
flint heath
could probably hop on discord on my computer ATP but i cant be bothered right this sec
stray sparrow
ok, next show
dkms status
stray sparrow
Ok, restart and show
inxi -SNxxx
again
flint heath
i also see wired connection, but it says cable unplugged.
stray sparrow
Reconnect the cable
flint heath
still nothing :/ the orange light is on and flickering though
stray sparrow
Ok, then show settings - network window
flint heath
stray sparrow
Add profile
flint heath
kay, now what?
stray sparrow
The default settings should be fine, you can turn off ipv4 or v6 if you know it's not used and then click add
flint heath
stray sparrow
seems like you created 2
flint heath
not sure how LOL
stray sparrow
Just remove the "profile 1" one
flint heath
ill just click forget on the second one, yeah
now it doesnt show any profiles? wtf
sec
yeah clicking "add" makes 2
and then when i forget it it erases both
stray sparrow
Yeah, that's ok, see the cog on the lower right? thats how it looks with 1 profile
stray sparrow
Do you use any special settings for your ethernet connection?
flint heath
i dont think so, like i said it worked out of the box when i was using bazzite
without having to configure anything
stray sparrow
Alright, back to research then
flint heath
thanks again, take your time
stray sparrow
show me
ip link
flint heath
stray sparrow
and
ethtool enp6s0
if it's not installed, run
sudo apt install ethtool
flint heath
stray sparrow
Ok, run this command
sudo dmesg -w | egrep -i 'r8125|enp6s0|link|phy'
then disconnect the cable for 5 secs, connect it back and photo the output
Press ctrl+c to cancel the command after the photo
It might be easier to copy paste the command if you login to discord on your desktop
stray sparrow
ok, while it's like this, unplig the ethernet cable for 5 secs, then replug it - see if new lines appear
flint heath
doesnt seem like it
stray sparrow
Ok, let's try
sudo ip link set enp6s0 up
ethtool enp6s0
flint heath
stray sparrow
And
ethtool --show-eee enp6s0
flint heath
stray sparrow
Try
sudo ethtool -s enp6s0 autoneg off speed 100 duplex full
then after 5 secs
ethtool enp6s0
flint heath
stray sparrow
Next is
sudo modprobe -r r8125
sudo modprobe r8169
ethtool enp6s0
flint heath
stray sparrow
ah,
inxi -N
ip link
again please
flint heath
stray sparrow
Ok, then try
sudo modprobe -r r8169
sudo modprobe r8125 msi=0
inxi -N
up link
ethtool enp6s0
flint heath
there's a blinking light in the back of the pc where the ethernet cable is plugged in, if thats what you mean.
maybe my pc is just too new to use linux atm, i might have to wait a few months for all my hardware to be supported
or atleast switch back to bazzite for now since everything with the exception of my pen tablet worked (currently im having issues with my second monitor not being on nor the usb ports on the top of my pc)
stray sparrow
The last suggesgion I have is to try kernel 6.11 instead of 6.14.
flint heath
sure, ill try that. if that doesnt work ill just look into a different os.
btw, do you take donations or anything via venmo/paypal? i appreciate you taking basically all morning to try and help me with this
stray sparrow
So it's kinda hard to recieve money here in Russia. You can try steam wallet card code, if you'd like
flint heath
ah sure, if thats what youd like 👍 whats your steam?
stray sparrow
Do you mean login or profile name?
flint heath
actually maybe i dont need that
yeah alright ill get one later when i go out and just dm you a pic of the card
thanks anyway
stray sparrow
Ok, at least I got wifi working
