#Monitor trouble with laptop

33 messages · Page 1 of 1 (latest)

crude swan
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I run a laptop and when I close the lid, the monitor goes black with just the cursor, if I choose to mirror the screen instead, the picture on the monitor freezes but the cursor still moves. I can interact with everything but everything but the cursor remains frozen.

halcyon roost
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perhaps try win-p shortcut instead of closing lid

crude swan
halcyon roost
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check power settings

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ensure doesnt suspend on lid close

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perhaps only have just the 'turn off built-in screen' on lid close option

crude swan
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that didnt do much

crude swan
halcyon roost
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share the result of inxi -SMGxxx

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with all screens running

crude swan
# halcyon roost share the result of `inxi -SMGxxx`

System:
Host: adam-Alienware-m16-R2 Kernel: 6.8.0-63-generic arch: x86_64 bits: 64
compiler: gcc v: 13.3.0 clocksource: tsc
Desktop: Cinnamon v: 6.4.8 tk: GTK v: 3.24.41 wm: Muffin v: 6.4.1 vt: 7
dm: LightDM v: 1.30.0 Distro: Linux Mint 22.1 Xia base: Ubuntu 24.04 noble
Machine:
Type: Laptop System: Alienware product: Alienware m16 R2 v: N/A
serial: <superuser required> Chassis: type: 10 serial: <superuser required>
Mobo: Alienware model: 0TP02R v: A00 serial: <superuser required>
part-nu: 0C91 uuid: <superuser required> UEFI: Alienware v: 1.11.0
date: 03/03/2025
Graphics:
Device-1: Intel Meteor Lake-P [Intel Arc Graphics] vendor: Dell driver: i915
v: kernel arch: Gen-13 ports: active: eDP-1 empty: DP-1,DP-2 bus-ID: 00:02.0
chip-ID: 8086:7d55 class-ID: 0300
Device-2: NVIDIA AD106M [GeForce RTX 4070 Max-Q / Mobile] vendor: Dell
driver: nvidia v: 570.133.07 arch: Lovelace pcie: speed: 2.5 GT/s lanes: 8
ports: active: none off: HDMI-A-1 empty: DP-3,eDP-2 bus-ID: 01:00.0
chip-ID: 10de:2860 class-ID: 0300
Device-3: Realtek Integrated_Webcam_FHD

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driver: uvcvideo type: USB
rev: 2.0 speed: 480 Mb/s lanes: 1 bus-ID: 3-9:6 chip-ID: 0bda:557f
class-ID: fe01 serial: 200901010001
Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X:
loaded: modesetting,nvidia unloaded: fbdev,nouveau,vesa dri: iris
gpu: i915,nvidia,nvidia-nvswitch display-ID: :0 screens: 1
Screen-1: 0 s-res: 7040x1600 s-dpi: 96 s-size: 1863x423mm (73.35x16.65")
s-diag: 1910mm (75.21")
Monitor-1: DP-1-0 pos: center res: 1920x1080 hz: 60 dpi: 70
size: 698x392mm (27.48x15.43") diag: 801mm (31.52") modes: N/A
Monitor-2: HDMI-1-0 pos: primary,left res: 2560x1440 hz: 60 dpi: 93
size: 697x392mm (27.44x15.43") diag: 800mm (31.48") modes: N/A
Monitor-3: eDP-1 pos: right res: 2560x1600 hz: 240 dpi: 188
size: 345x215mm (13.58x8.46") diag: 407mm (16") modes: N/A
API: EGL v: 1.5 hw: drv: intel iris drv: nvidia platforms: device: 0
drv: nvidia device: 1 drv: iris device: 3 drv: swrast gbm: drv: iris
surfaceless: drv: nvidia x11: drv: iris inactive: wayland,device-2
API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: intel mesa
v: 24.2.8-1ubuntu1~24.04.1 glx-v: 1.4 direct-render: yes renderer: Mesa
Intel Arc Graphics (MTL) device-ID: 8086:7d55

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maybe the issue is the 2 gpus?
the hdmi and usb cable both go to the nvidia gpu

halcyon roost
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why's there 3 monitors showing... one on Display Port1

crude swan
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im not sure
i have the main laptop display, the monitor is hdmi, and the secondary is usb c
also my laptop has no display port

halcyon roost
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also, differing refresh rates are NOT supported

crude swan
halcyon roost
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no, the edp is at 240, and the two externals are at 60 Hz

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Put all to 60

crude swan
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only one external is 60, the main one is meant to be 144

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and the laptop is 240

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changing 'the hz to 60 didnt fix anything

halcyon roost
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so if you rerun last command, they all show 60 hz now?

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see if you can tweak the nvidia app settings, perhaps put it to fulltime

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n see if issue persists after that change plus a reboot

crude swan
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i disabled the intel gpu and now it just works

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so r u saying i cant have differing refresh rates?(bc it seems to work but im worried it will break)

halcyon roost
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it could give weird issues

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u can make a quick profile to doubleclick on when u want to run the laptop portably on max. 240 Hz

crude swan
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i wont be running the laptop screen, just the external ones
but what the profile?

halcyon roost
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Idk it from memory

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u can use the program Arandr to set an exact display mode how you like, then press the checkmark icon, the go to its Layout menu and do 'save' and give it a name. that produces a script you can later just put wherever

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or make a symlink to the script on the desktop