I'm limited by the server because I'm new, And I don't understand why

[deep aspen]

For me it's the first time here, but before I was trying to help a guy who has grub problems, nothing was going well at a certain point every message I tried to send I got an error, That since I'm new I can't send you certain messages, my question is what kind of messages can't I send? It doesn't violate any rules that are written, so I'm trying to figure out, if anyone Can you explain it to me, then I know how to behave, thanks
I have screenshots of the problem if needed

[topaz brook]

as long as you're chatting/helping in a valid help thread it should be fine for most stuff. Still adhere to the Mint server guidelines

[deep aspen]

That's fine, thank you, maybe I'll try to reread the rules

[deep aspen]

@agile chasm

[deep aspen]

I actually also just got auto timed-out for saying smth. But i know why discord's scam detection flagged it (although it was too restrictive)

[deep aspen]

I understand the situation better, and it's only a matter of time then time disappears

[deep aspen]

Thank you

[agile chasm]

Hello, sorry about this, we can see the messages that get blocked, so you can be sure if something is false flagged, we will know and do something about it, need to give at least a day though.

The filters are keyword based, when some scammers use certain words, phrases and patterns often, we block them, not a perfect system but it works well most of the time.
For frequent false positives, we remove that keyword, and hope other redundancies work, for rare ones like your message, we just manually give you the role that you would get after a few messages, that excludes you from the filter, I have just done that, so you should not have to worry about this filter anymore.

You should have seen this block message.

New members are restricted from using certain keywords, e.g. '$50 gift', etc. Feel free to try after some more activity in the Chatrooms.

I know it is kind of vague, but there are character limits for the block message, for this one we have 13 characters to spare, while 60+/1000 keywords, 2/10 regex patterns and 20+/100 exclusions are used for this, not possible to specifically mention most things.

Lastly, for everyone in general, if you know you have not done something wrong, you should not worry too much, you can be sure it will be fixed in a day or so, and even if you did something wrong relative to the server rules, we would let you know before banning or similar.

[deep aspen]

Good evening, @agile chasm You were very clear in everything, and in fact I got exactly that message, however there is no problem it was just to understand what it could be, this system against scammers in my opinion is useful, And you did well to add him to this group, thank you very much for your availability