#External drive will not mount. Repair Filesystem in Disks is greyed out.
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bold aurora
Do this to the drive on a Windows computer, or use Hirens as shown: https://youtu.be/IsEKxJrmmy0?t=813
don't need /r unless it's seriously messed and needs recovery
and that takes very long
quick heath
Do this to the drive on a Windows computer, or use Hirens as shown: <https://yo...
Can this be done in Mint?
bold aurora
u can ofc make hirens usb in mint tho
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@bold aurora Just this one command, minus the /r? That's it?
bold aurora
from admin powershell or command prompt ya
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from admin powershell or command prompt ya
Done, thank you. Will switch back to Mint and see if it worked.
bold aurora
n be sure the drive letter is pertinent
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@bold aurora I'm sorry to say that did not do anything.
bold aurora
check it again
in Windows.
did u even use the right drive letter i specifically emphasized?
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check it again
By 'check it again', what specific actions do you mean?
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did u even use the right drive letter i specifically emphasized?
Please don't tell me the letter 'n' was the drive letter and not a shortening of the word 'and'.
bold aurora
see if it can see all the files in windows on it, note the precise drive letter, and run the command again properly
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@bold aurora Does that 'X' emoji mean that I'm wrong in that 'n' is the drive letter, or I'm wrong in that 'n' was actually a shortening of the word 'and'?
bold aurora
it meant 'and'
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Thank goodness.
Yes, I used the correct drive letter. Mine is F.
That's the letter Windows assigns to it.
bold aurora
did it scan ?
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n make sure u can see files
Please elaborate.
bold aurora
in windows
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I apologise if I sound brash, but I've been struggling with Mint issues for the past seven hours, and all I've wanted to do is run one game.
I even broke Cinnamon entirely earlier.
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Done. It shows the directory.
bold aurora
u in windows right?
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Yes.
bold aurora
in admin cmd
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`F:`
`cd nameofdirectoryinyourcase`
nameofdirectoryinyourcase?
The name of the drive itself?
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I never typed dir F:. I only typed F:, and then dir /p.
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what u get?
A list of the files and folders in the drive.
bold aurora
just do chkdsk /f again if ur logged into F drive
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Chkdsk cannot run because the volume is in use by another process. Chkdsk may run if this volume is dismounted first. ALL OPENED HANDLES TO THIS VOLUME WOULD THEN BE INVALID. Would you like to force a dismount on this volume? (Y/N)
bold aurora
what's ur prompt itself say?
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chkdsk /F
bold aurora
no, left of that
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F:\>
bold aurora
force a dismount thn
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Done.
bold aurora
also open Disk Management, and see if it mentions Bitlocker on that particular drive at all
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`Windows has scanned the file system and found no problems.
No further action is required.
1953512032 KB total disk space.
1386957384 KB in 383682 files.
193604 KB in 22433 indexes.
0 KB in bad sectors.
550016 KB in use by the system.
65536 KB occupied by the log file.
565811028 KB available on disk.
4096 bytes in each allocation unit.
488378008 total allocation units on disk.
141452757 allocation units available on disk.
Total duration: 1.11 minutes (67095 ms).`
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also open Disk Management, and see if it mentions Bitlocker on that particular d...
I see no mention of Bitlocker.
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Yes.
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do `powercfg /h off`
What does that do?
bold aurora
disables fast startup which inteferes in dual boots
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disables fast startup which inteferes in dual boots
Done, didn't say anything in response.
bold aurora
once done, reboot into Linux
.
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No, I mean the powercfg command.
bold aurora
it's fine
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it should show now n work
It does not.
bold aurora
open disks app
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open disks app
It is open.
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then the play button
Error mounting filesystem. Same as before.
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the gear options also all greyed out?
Most of them, yes.
bold aurora
was the drive preformatted as NTFS when u bought it?
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was the drive preformatted as NTFS when u bought it?
I have no idea. I bought it over two years ago.
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install gparted
With what method?
bold aurora
software manager is the typical way for everything
then choose the drive in that, then show a screenshot
with gparted open, go to its 'view' menu, and show device info
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Gparted is already installed.
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bold aurora
when you hover on the exclamation icon, what does it say?
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Unable to read the contents of this filesystem! Because of this some operations may be unavailable. The cause might be a missing software package. The following list of software packages is required for ntfs filesystem support: ntfs-3g / ntfsprogs.
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ok install those two
With Software Manager or in Terminal?
bold aurora
either
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either
If I were to install them through Terminal, would the command be sudo apt install or sudo apt-get install?
bold aurora
the former
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Installed ntfs-3g. No sign of ntfsprogs in Software Manager or Terminal.
bold aurora
alright close and reopen gparted
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It works now, though.
bold aurora
alright.
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I'm so sorry.
bold aurora
maybe some blunder from bfore had removed ntfs support
cuz it usually works straight out the box
link to NTFS advice for Steam games: #1247305637969399899 message
quick heath
link to NTFS advice for Steam games: https://discord.com/channels/62897842801973...
It wasn't a Steam game I was trying to run.