Linux Mint Install - DELL G15 5511 - Graphics Driver Issue | Linux Mint Community🍵 | Page 1

static blaze Apr 4, 2025, 10:48 AM

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The problem: after completing the linux mint installation (using compatability mode), I get the Dell logo, the linux mint logo, black screen, linux mint logo, then grey/black screen.

The issue has been isolated to just the graphics drivers because when utilizing windows from scratch, if windows downloads updates regarding graphics drivers, it completely breaks and becomes unbootable. I utilized EndeveourOS and had the same issue and reproduced the same issue with the latest version of Ubuntu. It all seems to come down to the graphics drivers.

This is the output I get after running:
lspci | grep VGA

01:00.0 VGA compatible controller: NVIDIA Corporation GA107M [GeForce RTX 3050 Mobile] (rev a1)```

vapid folio Apr 4, 2025, 10:49 AM

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That sounds frustrating. How does your system look like rn? Just black screen?

static blaze Apr 4, 2025, 10:50 AM

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Im currently booted into linux compatibility mode with the option to install linux mint

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purely so I could run commands to give information

vapid folio Apr 4, 2025, 10:51 AM

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When you installed Ubuntu, were there any processes you did to configure device drivers?

static blaze Apr 4, 2025, 10:51 AM

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I mean, all I did was select the option to install 3rd party programs, which was for network drivers, graphic drivers, etc

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I also selected the codec option too if thats relevant

vapid folio Apr 4, 2025, 10:52 AM

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How about when you installed Linux Mint?

static blaze Apr 4, 2025, 10:53 AM

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I selected the codec option, but there was no specific options regarding graphics drivers

vapid folio Apr 4, 2025, 10:54 AM

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It's likely that you're using Nouveau drivers, the open-source implementation of Nvidia graphics drivers.

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Wait a minute, I suddenly feel nervous lol.

static blaze Apr 4, 2025, 10:54 AM

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all good lol, take your time

vapid folio Apr 4, 2025, 10:54 AM

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But my idea is that once you installed your system, we'd install the Nvidia drivers as they are.

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That'd require adding the Ubuntu PPA for those.

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I don't think there's anything much we'll do in a live environment, aside from checking whether things are alright as they are supposed to be.

static blaze Apr 4, 2025, 10:56 AM

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is there anything I can do to provide any additional information or

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should I go through with the install then go into recovery mode

vapid folio Apr 4, 2025, 10:56 AM

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static blaze is there anything I can do to provide any additional information or

I can't think of anything more for you to provide really

vapid folio Apr 4, 2025, 10:56 AM

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static blaze should I go through with the install then go into recovery mode

Yep, let's see what we could do. Hopefully, this one won't take much time.

static blaze Apr 4, 2025, 10:57 AM

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okay, first, should I connect to the internet?

vapid folio Apr 4, 2025, 10:58 AM

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Yes, you need to

static blaze Apr 4, 2025, 10:58 AM

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gotcha

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now, do I select the option to install multimedia codecs?

vapid folio Apr 4, 2025, 10:59 AM

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You can, I doubt it has anything to do with graphical issues.

static blaze Apr 4, 2025, 10:59 AM

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installing

vapid folio Apr 4, 2025, 11:00 AM

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No worries, do take your time. Ping me when you're done.

static blaze Apr 4, 2025, 11:08 AM

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question @vapid folio would there be a difference if I went with XFCE instead of cinnamon?

vapid folio Apr 4, 2025, 11:10 AM

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On the desktop experience primarily. I doubt it will change a thing about your graphics situation though.

static blaze Apr 4, 2025, 11:11 AM

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Something unique just happened

vapid folio Apr 4, 2025, 11:12 AM

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What about it?

static blaze Apr 4, 2025, 11:12 AM

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vapid folio Apr 4, 2025, 11:16 AM

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Force shut down your device by pressing that power button for around 10 seconds.

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Reboot once it's done completely shutting down and keep tapping the Esc key.

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That should bring you to Grub, which looks like a black menu with list of options (by default).

static blaze Apr 4, 2025, 11:17 AM

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yep, im on grub

vapid folio Apr 4, 2025, 11:17 AM

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From there, select Advanced Options for Linux Mint and select recovery mode.

static blaze Apr 4, 2025, 11:20 AM

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yep, on recovery mode

vapid folio Apr 4, 2025, 11:20 AM

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Drop to shell root prompt then run mount -o remount,rw /.

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That should mount the file system in read and write mode.

static blaze Apr 4, 2025, 11:20 AM

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done

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should I reboot?

vapid folio Apr 4, 2025, 11:22 AM

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Wait a minute.

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Run apt update && apt upgrade. After that, run add-apt-repository ppa:graphics-drivers/ppa.

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That should upgrade your system packages and add Ubuntu's graphics-drivers PPA, respectively.

static blaze Apr 4, 2025, 11:25 AM

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Got a few errors

It failed to fetch from different websites for packages
Some index files failed to download
And upgrade: command not found

vapid folio Apr 4, 2025, 11:26 AM

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Can you please show me a screenshot?

static blaze Apr 4, 2025, 11:27 AM

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Is it because I’m not connected to the internet?

vapid folio Apr 4, 2025, 11:27 AM

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Oh yeah, I forgot that.

static blaze Apr 4, 2025, 11:27 AM

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All good haha

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Do I reboot then press esc key repeatedly again?

vapid folio Apr 4, 2025, 11:28 AM

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Nope. Just type clear. After that, run systemctl start NetworkManager.

static blaze Apr 4, 2025, 11:28 AM

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Done

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Do I try the apt command again?

vapid folio Apr 4, 2025, 11:29 AM

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Run nmcli dev wifi list. Does it list WIFI networks around you?

static blaze Apr 4, 2025, 11:29 AM

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Oh gotcha

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Yep

vapid folio Apr 4, 2025, 11:29 AM

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nmcli device wifi connect "<SSID>" password "<your-password>"

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like nmcli device wifi connect "MyWifi" password "MySoSecurePassword1234"

static blaze Apr 4, 2025, 11:30 AM

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Wait, but it says my WiFi is in use

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it has a star next to my network

vapid folio Apr 4, 2025, 11:30 AM

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Can I see a screenshot?

static blaze Apr 4, 2025, 11:32 AM

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See? The star in the ‘in-use’ section

vapid folio Apr 4, 2025, 11:33 AM

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Try connecting to a network still. Then performing an upgrade.

static blaze Apr 4, 2025, 11:39 AM

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Ohhh, I realized the issue. I have an unstable connection so if other devices are downloading something, it bogs down the network.

I ran apt update && upgrade

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It’s currently running

vapid folio Apr 4, 2025, 11:39 AM

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I see now... that's great. I hope this goes smoothly 🙏

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-# To tell you, I'm honestly pressured to perform great on par with my fellow Helpful Citizen pals. I don't wanna embarass myself anymore in front of the wizards.

static blaze Apr 4, 2025, 11:41 AM

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I totally understand haha, you’re doing an amazing job!! Don’t sweat it.

vapid folio Apr 4, 2025, 11:42 AM

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vapid folio Run `apt update && apt upgrade`. After that, run `add-apt-repository ppa:graphic...

Going back to this, once you've successfully added the PPA over, perform another update.

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And then, run sudo apt install nvidia-graphics-drivers-535.

static blaze Apr 4, 2025, 11:44 AM

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Uhhhh, right, the update command worked, but it still says

'upgrade: command not found'

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Like it went through the whole shebang of downloading stuff, the command went through the whole thing, but apparently upgrade is not recognized?

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vapid folio Apr 4, 2025, 11:45 AM

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Oh sorry my bad, that's apt upgrade.

static blaze Apr 4, 2025, 11:46 AM

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it says the following upgrades have been deferred due to phasing:

libfprint-2-2
libfprint-2-tod1
rsyslog
ubuntu-drivers-common

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but everything else seems to be done

vapid folio Apr 4, 2025, 11:46 AM

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No worries, that's fine.

static blaze Apr 4, 2025, 11:46 AM

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gotcha! gonna run the next command

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which is this one

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add-apt-repository ppa:graphics-drivers/ppa

vapid folio Apr 4, 2025, 11:47 AM

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yes

static blaze Apr 4, 2025, 11:48 AM

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right, ran it

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what should I do next?

vapid folio Apr 4, 2025, 11:51 AM

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Run apt update and apt install nvidia-graphics-drivers-535.

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Please do tell me when you're done 😄

static blaze Apr 4, 2025, 11:53 AM

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it says its unable to locate package nvidia-graphics-drivers-535

vapid folio Apr 4, 2025, 11:55 AM

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Have you performed apt update already?

static blaze Apr 4, 2025, 11:56 AM

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yep

vapid folio Apr 4, 2025, 11:56 AM

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Try 545, 550, or 560.

static blaze Apr 4, 2025, 11:56 AM

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Gotcha

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nope, it cant seem to locate that package

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is it really nvidia-graphics-drivers-535
couldnt it also be nvidia-drivers-535

vapid folio Apr 4, 2025, 11:59 AM

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Try the second one, the Launchpad listing got me tripping.

static blaze Apr 4, 2025, 12:00 PM

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nope, not the second one either

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should I try nvidia-driver-assistant?

vapid folio Apr 4, 2025, 12:03 PM

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nvidia-driver-535 no s sorry

static blaze Apr 4, 2025, 12:04 PM

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gotcha

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yep, it works, installing

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Done!

vapid folio Apr 4, 2025, 12:09 PM

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Reboot the system now. I hope this really works mate.

static blaze Apr 4, 2025, 12:10 PM

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Booted into the login, however it froze

vapid folio Apr 4, 2025, 12:10 PM

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Dear golly 😭

static blaze Apr 4, 2025, 12:10 PM

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I knooooow 😭

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I mean, it is progress though

vapid folio Apr 4, 2025, 12:13 PM

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Try going to a tty, Ctrl + Alt + F3.

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From there, run inxi -Gxxx. Please send a screenshot here.

static blaze Apr 4, 2025, 12:15 PM

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do I have to reboot or do it while the screen is frozen

vapid folio Apr 4, 2025, 12:16 PM

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Yes, do it while the screen is frozen

static blaze Apr 4, 2025, 12:16 PM

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ctrl + alt + f3 is not working

vapid folio Apr 4, 2025, 12:17 PM

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Try F4 or F5, onwards till 7.

static blaze Apr 4, 2025, 12:17 PM

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nothing

vapid folio Apr 4, 2025, 12:18 PM

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Wait a minute, I'll call some friends over.

static blaze Apr 4, 2025, 12:18 PM

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thanks so much 😭

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thanks for helping me all this time as well, really do appreciate the effort

prime cobalt Apr 4, 2025, 12:27 PM

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First disable secure boot in your BIOS. Secure boot + nvidia - wrong combo.

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You can see if it is enabled with mokutil --sb-state

static blaze Apr 4, 2025, 12:31 PM

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Secure boot is indeed disabled, it already was

river oar Apr 4, 2025, 12:40 PM

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vapid folio That'd require adding the Ubuntu PPA for those.

Isn't there a way for driver manager to install it on the system and not the live USB?

vapid folio Apr 4, 2025, 12:40 PM

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river oar Isn't there a way for driver manager to install it on the system and not the liv...

Not sure, I haven't played with the odds of such before.
I do most of my config stuff on the installation itself.

river oar Apr 4, 2025, 12:40 PM

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help them first with booting in nomodeset

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After that it won't freeze

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Also blacklist nouveau while you're at just to make sure

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Theoretically since they have an integrated GPU it should boot into the GUI

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And then they could use driver manager normally without messing with repos which is ideal

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I wish I could go through this thoroughly but someone else would probably have more experience with it, I leave it to them, the steps should be clear now tho

vapid folio Apr 4, 2025, 12:44 PM

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river oar help them first with booting in nomodeset

That's going back to Grub, pressing E to go to edit mode, and adding nomodeset as follows?

river oar Apr 4, 2025, 12:44 PM

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simple way of nomodesetting: look at the compatibility mode kernel parameters from the live use and add them

vapid folio Apr 4, 2025, 12:45 PM

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Then I guess blacklisting Nouveau goes like this?

river oar Apr 4, 2025, 12:45 PM

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vapid folio That's going back to Grub, pressing E to go to edit mode, and adding `nomodeset`...

Technically yes but I think some extra settings will be nice like nosplash and blacklist

river oar Apr 4, 2025, 12:45 PM

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vapid folio Then I guess blacklisting Nouveau goes like this?

YES THIS

vapid folio Apr 4, 2025, 12:45 PM

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river oar _simple way of nomodesetting: look at the compatibility mode kernel parameters f...

How does that look like? I haven't gone to do that before.

river oar Apr 4, 2025, 12:45 PM

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vapid folio How does that look like? I haven't gone to do that before.

Same way, E for edit, and just look at what they have in place

vapid folio Apr 4, 2025, 12:45 PM

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river oar Technically yes but I think some extra settings will be nice like nosplash and b...

nosplash targets Plymouth?

river oar Apr 4, 2025, 12:46 PM

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vapid folio `nosplash` targets Plymouth?

Yep, you'll get verbose output

vapid folio Apr 4, 2025, 12:46 PM

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That sounds more helpful

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Thanks a lot Neko!

river oar Apr 4, 2025, 12:47 PM

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You can also hit escape right after you start seeing the Plymouth screen to view the buffer ring (the kernel messages)

river oar Apr 4, 2025, 12:47 PM

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vapid folio Thanks a lot Neko!

Nppp <3

static blaze Apr 4, 2025, 12:48 PM

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Right, I’m not gonna lie, I’m a little lost

vapid folio Apr 4, 2025, 12:48 PM

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I'll simplify it in a bit

static blaze Apr 4, 2025, 12:49 PM

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What I gathered is

Boot into nomodeset
Blacklist nouveau

vapid folio Apr 4, 2025, 12:50 PM

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Go back to Grub, press E to edit.
Find the line that starts with linux, modify the splash keyword to nosplash.
Append nomodeset modprobe.blacklist=nouveau at the end of that line too.

vapid folio Apr 4, 2025, 12:50 PM

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static blaze What I gathered is 1. Boot into nomodeset 2. Blacklist nouveau

Yep, that's nice!

vapid folio Apr 4, 2025, 12:52 PM

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vapid folio Go back to Grub, press E to edit. Find the line that starts with `linux`, modify...

Please be careful about modifying those, and please do send us a screenshot here 😄

static blaze Apr 4, 2025, 12:59 PM

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@vapid folio do I need to add it to the other versions as well?

vapid folio Apr 4, 2025, 1:01 PM

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nomodeset

static blaze Apr 4, 2025, 1:02 PM

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Ahhh mb

river oar Apr 4, 2025, 1:02 PM

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Just the first entry since you'll be booting it

vapid folio Apr 4, 2025, 1:03 PM

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Just to be clear, this is under Advanced options. You're supposed to boot the one with kernel 6.8.0-57.

static blaze Apr 4, 2025, 1:03 PM

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Yep yep

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The other one is kernel 51

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What shall I do? Ctrl-x/F10 for boot?

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Or Ctrl-c/F2 for command line

vapid folio Apr 4, 2025, 1:05 PM

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I believe that'll be Ctrl + X, amirite @river oar ?

river oar Apr 4, 2025, 1:05 PM

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F10

vapid folio Apr 4, 2025, 1:05 PM

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Oh yeah, that, thanks!

river oar Apr 4, 2025, 1:05 PM

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Yep

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Pings are fine >.<

static blaze Apr 4, 2025, 1:06 PM

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It worked!

vapid folio Apr 4, 2025, 1:06 PM

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You're in?!

static blaze Apr 4, 2025, 1:06 PM

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I got the ‘welcome to Linux mint’ window

vapid folio Apr 4, 2025, 1:06 PM

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Let's go!!!!

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You can set up the drivers now 🩷

static blaze Apr 4, 2025, 1:06 PM

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Right, how do I do that now

vapid folio Apr 4, 2025, 1:06 PM

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If that's still necessary, I'm not sure, we've already done that

vapid folio Apr 4, 2025, 1:06 PM

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static blaze Right, how do I do that now

Check Additional Drivers, I think Welcome to Linux Mint also lists that

static blaze Apr 4, 2025, 1:07 PM

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Oh yeah the driver manager

river oar Apr 4, 2025, 1:07 PM

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vapid folio If that's still necessary, I'm not sure, we've already done that

It will be since they'd need to use the nomodeset each time otherwise plus the Nvidia card isn't in use rn

vapid folio Apr 4, 2025, 1:07 PM

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What is there to be done at this point? Just installing the drivers from Driver Manager?

river oar Apr 4, 2025, 1:07 PM

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Yup

static blaze Apr 4, 2025, 1:07 PM

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Should I select the latest?

river oar Apr 4, 2025, 1:08 PM

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this does not look good

vapid folio Apr 4, 2025, 1:08 PM

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This is from the Ubuntu PPA afaik

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The one we went with earlier

river oar Apr 4, 2025, 1:08 PM

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550 is the most stable I know of

static blaze Apr 4, 2025, 1:09 PM

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That I’ll go with, I’m sketched out with the term ‘open’ from 560 and above

vapid folio Apr 4, 2025, 1:10 PM

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Same reason I went with 535 earlier, I thought those newer ones are still in testing, like Launchpad tells me.

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After driver setup, what is there to do @river oar ? Reboot?

static blaze Apr 4, 2025, 1:12 PM

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I’ll download the driver, reboot, then check

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@vapid folio is there a way to get to grub without spamming the esc key

vapid folio Apr 4, 2025, 1:26 PM

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Probably this https://wiki.archlinux.org/title/GRUB/Tips_and_tricks#Hide_GRUB_unless_the_Shift_key_is_held_down

static blaze Apr 4, 2025, 1:26 PM

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Ah it’s fine, I just had to time the esc key press

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Because I kept escaping the menu

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@river oar @vapid folio is there any way for me to test my graphics card to see if it’s actually functional?

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When I run the command lspci | grep VGA

It still lists my dedicated graphics card as a VGA compatible controller instead of 3D

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I’m seeing conflicting info online saying if it’s an issue or not

vapid folio Apr 4, 2025, 1:31 PM

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See the output of inxi -Gxxx

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There should be a driver specified there afaik.

static blaze Apr 4, 2025, 1:32 PM

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yep, driver Nvidia v: 550.144.03

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Theoretically, everything should be fine then!

vapid folio Apr 4, 2025, 1:34 PM

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Yep, you can run things through DRI_PRIME if necessary to force your dGPU to render it.

river oar Apr 4, 2025, 1:34 PM

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glxinfo

vapid folio Apr 4, 2025, 1:34 PM

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glxinfo | grep "OpenGL renderer"

static blaze Apr 4, 2025, 1:35 PM

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Righto

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OpenGl renderer string: llvmpipe (LLVM 19.1.1, 256 bits)

vapid folio Apr 4, 2025, 1:36 PM

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Is that good?

river oar Apr 4, 2025, 1:37 PM

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Not the opengl renderer I forgot it so just run the full command

vapid folio Apr 4, 2025, 1:37 PM

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throws a long line of things

static blaze Apr 4, 2025, 1:37 PM

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Gives a ton of info

river oar Apr 4, 2025, 1:37 PM

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It's ok, search for either Nvidia or i915

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Ah.. grep nvidia :3
That works

static blaze Apr 4, 2025, 1:38 PM

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How do I search for in terminal?

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Gotcha

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No results

river oar Apr 4, 2025, 1:39 PM

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You wrote glxinfo right?

vapid folio Apr 4, 2025, 1:39 PM

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glxinfo | grep "nvidia"

river oar Apr 4, 2025, 1:39 PM

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Lemme get my laptop

static blaze Apr 4, 2025, 1:40 PM

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vapid folio Apr 4, 2025, 1:40 PM

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oof

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try piping it to more, like glxinfo | more

river oar Apr 4, 2025, 1:41 PM

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glxinfo | grep rendering

static blaze Apr 4, 2025, 1:41 PM

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river oar `glxinfo | grep rendering`

direct rendering: yes

vapid folio Apr 4, 2025, 1:41 PM

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Oh, direct rendering at the first lines...

river oar Apr 4, 2025, 1:41 PM

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glxinfo | grep -i vendor

vapid folio Apr 4, 2025, 1:42 PM

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is it the opengl vendor string?

river oar Apr 4, 2025, 1:42 PM

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vapid folio is it the opengl vendor string?

Yep

static blaze Apr 4, 2025, 1:43 PM

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Server glx vendor string: SGI
client glx vendor string: Mesa Project and SGI
Vendor: Mesa (0xffffffff)
OpenGL vendor string: Mesa

river oar Apr 4, 2025, 1:43 PM

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river oar `glxinfo | grep rendering`

Ah it's renderer, not rendering

vapid folio Apr 4, 2025, 1:43 PM

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The output goes kinda like this?
OpenGL renderer string: Mesa Intel(R) UHD Graphics 620 (WHL GT2)

river oar Apr 4, 2025, 1:44 PM

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static blaze Server glx vendor string: SGI client glx vendor string: Mesa Project and SGI ...

Well it's not Intel so that's good
Try to grep renderer instead of rendering

river oar Apr 4, 2025, 1:44 PM

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vapid folio The output goes kinda like this? `OpenGL renderer string: Mesa Intel(R) UHD Gra...

Yup

static blaze Apr 4, 2025, 1:44 PM

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river oar Apr 4, 2025, 1:45 PM

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Mesa is the graphics API but you can't know if it's Intel
But if it's explicitly Intel it would've said so, so I think you're good

static blaze Apr 4, 2025, 1:46 PM

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Is there any definite way for me to actually check if my Nvidia graphics card is being utilized

river oar Apr 4, 2025, 1:47 PM

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Does the resource manager show a GPU entry in mint?

static blaze Apr 4, 2025, 1:48 PM

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Okay so, I think me editing grub didn’t save or something, cause when I rebooted, the issue is back

This happened the second time now

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The first time being when I updated the drivers and had to reboot

river oar Apr 4, 2025, 1:49 PM

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static blaze Okay so, I think me editing grub didn’t save or something, cause when I rebooted...

It's supposed to
Ah that's why it was mesa

vapid folio Apr 4, 2025, 1:49 PM

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What I'm alarmed here is that the String shows llvmpipe.
Though that's not explicitly Intel or the CPU, that means it's fallback.

river oar Apr 4, 2025, 1:49 PM

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vapid folio What I'm alarmed here is that the String shows `llvmpipe`. Though that's not exp...

Yeah it's cause it's nomodesetting

vapid folio Apr 4, 2025, 1:49 PM

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Maybe sudo prime-select nvidia does it?

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Ohhhh

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Remove nomodeset then?

river oar Apr 4, 2025, 1:49 PM

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vapid folio Maybe `sudo prime-select nvidia` does it?

intel actually, since the issue is because of nvidia

river oar Apr 4, 2025, 1:50 PM

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vapid folio Remove `nomodeset` then?

It gets removed on reboot
The issue is that the Nvidia driver is still messed up

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This is actually really interesting cause I see no reason why it should happen now

vapid folio Apr 4, 2025, 1:50 PM

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I guess they have to edit /etc/default/grub then update it?

river oar Apr 4, 2025, 1:51 PM

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Or why the GPU is in VGA mode not 3D

river oar Apr 4, 2025, 1:51 PM

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vapid folio I guess they have to edit `/etc/default/grub` then update it?

Yep, tho they won't have opengl or vulkan if they nomodeset

vapid folio Apr 4, 2025, 1:51 PM

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Damn... that's confusing now

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What if we remove the PPA and install from the Mint repos? Would that help? I'm honestly pretty clueless now.

static blaze Apr 4, 2025, 1:55 PM

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😭

river oar Apr 4, 2025, 1:55 PM

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Booting into live mint on a very similar system this is how it should look like (it boots normally too)

static blaze Apr 4, 2025, 1:56 PM

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I could try mint XFCE

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not sure if that would make any sort of difference but

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We’re kinda running low on options

river oar Apr 4, 2025, 1:56 PM

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It shouldn't

river oar Apr 4, 2025, 1:57 PM

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static blaze We’re kinda running low on options

Try to edit the grub config again and this time choose nouveau

static blaze Apr 4, 2025, 1:58 PM

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Choose nouveau?

river oar Apr 4, 2025, 1:58 PM

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Yup

static blaze Apr 4, 2025, 1:58 PM

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How do I do that

river oar Apr 4, 2025, 1:58 PM

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static blaze How do I do that

Also from the driver manager, all the way at the bottom

static blaze Apr 4, 2025, 1:58 PM

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Ohhhh

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Select the nouveau driver

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Gotcha

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@river oar I’m downloading the xserver-xorg-video-nouveau driver

river oar Apr 4, 2025, 2:02 PM

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Yep that's the one

static blaze Apr 4, 2025, 2:03 PM

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Boots to this

river oar Apr 4, 2025, 2:04 PM

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:3

vapid folio Apr 4, 2025, 2:04 PM

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If things really get pretty rough and desperate mate, I suggest you check out PopOS.

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I'm sorry that it really have gone this way.

river oar Apr 4, 2025, 2:05 PM

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Have you tried booting an older kernel?

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There's still something completely wrong about your GPU configuration that shouldn't work in the first place

static blaze Apr 4, 2025, 2:06 PM

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river oar Have you tried booting an older kernel?

I don’t think I have

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What kernel should I even boot to anyways?

river oar Apr 4, 2025, 2:07 PM

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The oldest

static blaze Apr 4, 2025, 2:08 PM

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Uhh… I’m completely uneducated in running older kernels

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I wouldn’t even know where to start

vapid folio Apr 4, 2025, 2:09 PM

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advanced options in grub

static blaze Apr 4, 2025, 2:11 PM

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I’ll go back to 6.8.0-51 then?

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Or the recovery version

river oar Apr 4, 2025, 2:12 PM

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Oh there is no older one?

static blaze Apr 4, 2025, 2:13 PM

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river oar Oh there is no older one?

I’m currently on 6.8.0-57

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The oldest I got is 51

river oar Apr 4, 2025, 2:13 PM

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Go with that ig

static blaze Apr 4, 2025, 2:13 PM

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Recovery or regular?

river oar Apr 4, 2025, 2:13 PM

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Regular

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If it doesn't boot normally go with recovery

static blaze Apr 4, 2025, 2:14 PM

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That just takes me to a black screen

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So I’ll have to go with recovery

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right, I’ve booted into the older kernel version

river oar Apr 4, 2025, 2:15 PM

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Can we get a look at the output of lspci | grep VGA

static blaze Apr 4, 2025, 2:16 PM

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Same output as I first started

river oar Apr 4, 2025, 2:17 PM

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I want to take time to research how on earth 2 VGA cards are connected to the same display....

static blaze Apr 4, 2025, 2:18 PM

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I mean, it’s a gaming laptop with both integrated and dedicated graphics

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Aren’t they usually weird to deal with when it comes to Linux? Or is my device an anomaly

river oar Apr 4, 2025, 2:29 PM

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Okay so... Potentially you can switch the GPU in your bios to be the integrated one
That's the only sane reason I can think of

river oar Apr 4, 2025, 2:30 PM

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static blaze Aren’t they usually weird to deal with when it comes to Linux? Or is my device a...

They are weird but this ....
I don't think I've ever seen this

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For now:
1- Try to search the bios to check if you can change the active GPU
2- if that's not a thing then boot in recovery mode and choose kernel manager and download an older kernel

static blaze Apr 4, 2025, 2:30 PM

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river oar Okay so... Potentially you can switch the GPU in your bios to be the integrated ...

Is it possible to make the switch without the bios, cause my bios is pretty terrible

river oar Apr 4, 2025, 2:31 PM

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Oh yeah it seems to be from the bios, I've looked up your model, it does have that feature

river oar Apr 4, 2025, 2:31 PM

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static blaze Is it possible to make the switch without the bios, cause my bios is pretty terr...

Unfortunately....

static blaze Apr 4, 2025, 2:32 PM

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Righto then, time to head to the bios

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Right

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Actually here is a better view

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river oar Apr 4, 2025, 2:35 PM

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Wha... This doesn't look my my Dell bios :3
There should be a video option

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Or advanced

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Or possibly in integrated devices

static blaze Apr 4, 2025, 2:36 PM

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The advanced setup is a toggle and it’s currently on

river oar Apr 4, 2025, 2:36 PM

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Ah

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Anything related to devices or video

static blaze Apr 4, 2025, 2:37 PM

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The options you see in the second image I provided is all that’s available

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This is why I hate Dell so much lmao

river oar Apr 4, 2025, 2:38 PM

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Yeah precision has a way cleaner bios wtf

static blaze Apr 4, 2025, 2:39 PM

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Is there a way for me to access the bios without the Dell crap in it?

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Like an actual proper bios with all the settings

river oar Apr 4, 2025, 2:40 PM

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Umm? Some other websites say you don't have that feature?
Aaaaaaa

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I hate the internet, the place I got that info to being with is DELL'S WEBSITE

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Seems like you don't have an option for that, sorry

static blaze Apr 4, 2025, 2:42 PM

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Seems like bios updates have been bricking Dell G15 5515 laptops

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Could this be a bios related issue?

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Maybe it is actually, the current bios version is 1.5, but im on 1.34

river oar Apr 4, 2025, 3:15 PM

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Honestly no idea

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My Dell has hybrid bios so it doesn't get bricked that easily dunno if they don't have the same elsewhere

static blaze Apr 4, 2025, 4:01 PM

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river oar Honestly no idea

never mind, 1.34 is the latest bios version

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im actually super stumped

fathom sigil Apr 4, 2025, 6:14 PM

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Anyone think the lts kernel could work?

river oar Apr 4, 2025, 6:16 PM

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fathom sigil Anyone think the lts kernel could work?

At this point I'm not sure what the issue could even be
I'll leave this message here with my concerns and findings for the next person who want to help:

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User has an Optimus laptop, aka a laptop with both integrated Intel graphics and dedicated Nvidia GPU

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User attempts to install and use mint

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They need to boot into compatibility mode
(Here I will explain why this is a very weird part so when a PC uses Optimus technology it will render the graphics using the integrated Intel graphics and it will not touch the Nvidia GPU meaning that there should be zero case where they need to boot into compatibility mode since the Nvidia GPU must be at all times in 3D mode not VGA)

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User boots into recovery mode and shows us the output of lspci | grep VGA
Both the Intel and Nvidia cards are labeled as VGA

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Also tried both nouveau and proprietary drivers

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And no option in the bios to change the GPU configuration

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This concludes my findings

vapid folio Apr 5, 2025, 2:15 AM

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If this is on Ubuntu, as far as I'm aware, there is a single command to configure the proper drivers: sudo ubuntu-drivers autoinstall.

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During installation, Ubuntu lets you install the proprietary Nvidia drivers since 19.x.

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I do not think you can use it on the live media, but while installing put a checkmark in Install third-party software for graphics and Wi-Fi hardware ... It comes right after selecting the keyboard layout.

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On PopOS, this entire Nvidia thing should be ready out-of-the-box. You're stuck with 22.04 for now though.
-# Do keep in mind that 22.04 will be EOL'd by April 2027. 24.04 will be EOL'd by April 2029.

vapid folio Apr 5, 2025, 2:54 AM

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I uh, forgot about this one.

river oar Apr 5, 2025, 4:38 AM

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vapid folio

You can use prime-switch for this in the cli
Actually I don't think we tried this have we?

vapid folio Apr 5, 2025, 4:40 AM

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I don't think we haven't yet. You said because it was nomodesetting

river oar Apr 5, 2025, 4:43 AM

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It will switch even so, tho you won't be able to use it with nomodeset

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Hopefully it switches to Intel

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The issue here is that you won't be able to use the Nvidia card due to the issues

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Potentially:
Set it to hybrid and see if it works, if not then set to Intel

prime cobalt Apr 5, 2025, 9:26 AM

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Try to turn off performance mode for nvidia driver too. That seems to create some problems too.

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Boot with nomodeset, open nvidia panel and try to turn off performance mode.

glass pebble Apr 5, 2025, 4:02 PM

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From @static blaze

Hey guys, so I took the laptop to the repair shop to see if its an hardware issue, and apparently, it very much is one. I really do appreciate all of you guys trying to help me

Triggered a filter for trying to ping too many members. sweatcat
For future, anyone you see in member list to the right can see when there is a new message, no need to ping everyone.

static blaze Apr 5, 2025, 4:04 PM

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my bad, and thanks again!

vapid folio Apr 6, 2025, 1:50 AM

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I'm curious, what hardware issue was it?

river oar Apr 6, 2025, 5:25 AM

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Getting recognized as VGA :3

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Perhaps heat killed it

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Or a faulty bios update?

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Oh wait.... We could've used the diagnosis tool to get some insight... Sorry I forgot to mention that :'3

vapid folio Apr 6, 2025, 6:11 AM

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Which tool? In the BIOS?

river oar Apr 6, 2025, 6:23 AM

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Yep

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F12
Diagnosis

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at least that's what my model has
Their bios is so weird which ig is because it's a consumer model

vapid folio Apr 6, 2025, 6:35 AM

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river oar F12 Diagnosis

I'm also a Dell user so I'm kind of ashamed that I missed that one too.

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Dell Latitude 5300, specifically.

river oar Apr 6, 2025, 6:36 AM

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Aw, dw
Both of us forgot :3
Dell precision 3541 user here

static blaze Apr 8, 2025, 7:39 AM

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@river oar I've ran diagnostic tool, says no issues

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apparently what the issue was, there was some overclocking?

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the graphics card was being overclocked, causing instability issues

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Ill be collecting the laptop today, so ill ask for more specific information

river oar Apr 8, 2025, 7:47 AM

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Seems like the issue sounds bigger than that
It might've been heating to a point it caused hw damage and when it cooled down the issue went away

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Overclocking by itself won't really do much

static blaze Apr 8, 2025, 7:51 AM

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river oar Overclocking by itself won't really do much

Maybe a voltage issue?

river oar Apr 8, 2025, 7:57 AM

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If it's a hardware issue we can't really diagnose it

static blaze Apr 8, 2025, 10:11 AM

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Yeah so, I got the laptop, did some tests on it (on windows), there is something definitely up with the graphics card

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and its a hardware issue so, it is what it is! Thanks again guys for trying to help

#Linux Mint Install - DELL G15 5511 - Graphics Driver Issue