Doesnt recognise mouse and keyboard or any other usb pheripiral | Linux Mint Community🍵 | Page 1

pliant token Mar 13, 2025, 3:34 PM

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So basically since Windows 10 is coming to an end and I kind of hate win11, I wanted to switch to mint a bit early so I can get to know it better before I switch to it full time. So I downloaded the cinnamon edition iso, used balena etcher (later also rufus, that made basically no difference). I boot from that USB drive, do click the first option and now I am in the live os and I can’t do anything because my keyboard and mouse doesn’t work or anything else. I even tried to plug in a different keyboard; that made no difference. Then I booted a few more times using Rufus instead of Etcher, different USB ports, neither keyboard or mouse were working. Also I saw some things on terminal when starting it; I will add a picture of that.

waxen plank Mar 13, 2025, 3:38 PM

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try a few things:
turn off Fast Boot in BIOS.
turn off Fast Startup in Windows.
verify the ISO image you downloaded and get new one if checksum mismatches

pliant token Mar 13, 2025, 4:46 PM

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waxen plank try a few things: turn off Fast Boot in BIOS. turn off Fast Startup in Windows. ...

tried that aldough i could find the Fast Boot in BIOS i ded the rest of the stuff that you said and nothing changed

waxen plank Mar 13, 2025, 4:54 PM

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did u verify the ISO you saved to your hard drive from the mint website?

pliant token Mar 13, 2025, 4:55 PM

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i tried to but i just didnt understand how to do it i tried to follow the instructions but some options where not here

waxen plank Mar 13, 2025, 4:55 PM

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have a look again in advanced or boot settings of BIOS. The thing that may be the issue is Quick boot

waxen plank Mar 13, 2025, 4:56 PM

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pliant token i tried to but i just didnt understand how to do it i tried to follow the instru...

you're working on the Windows 10 and it boots up fine right?

pliant token Mar 13, 2025, 4:56 PM

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yes

waxen plank Mar 13, 2025, 4:56 PM

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how old is the pc? know the release date to market?

pliant token Mar 13, 2025, 4:57 PM

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its cosutm build with an amd am3+ cpu and some gigabyte mobo

waxen plank Mar 13, 2025, 4:57 PM

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when built?

pliant token Mar 13, 2025, 4:58 PM

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im not sure i got it from relatives, but i can send you the mobo model cpu gpu etc if needed

waxen plank Mar 13, 2025, 4:58 PM

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first pop into BIOS

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in it's main screen it should list a BIOS or UEFI date

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or in an "information" category

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and dig thru again for "quick boot" "fast boot" something along that terminology

pliant token Mar 13, 2025, 5:50 PM

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rn_image_picker_lib_temp_305a5919-bd39-4629-a7d2-bf02904a768b.jpg

pliant token Mar 13, 2025, 5:55 PM

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waxen plank and dig thru again for "quick boot" "fast boot" something along that terminolog...

Okay i just cant find it, how about we hop into vc and i can screenshare the thing nobody has to speak maybe you can catch it

waxen plank Mar 13, 2025, 5:56 PM

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what's the firs thing show?M.I.T.

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and show BIOS features

pliant token Mar 13, 2025, 5:57 PM

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rn_image_picker_lib_temp_681fc7a8-16b0-4d73-9d7b-774f54c17210.jpg

waxen plank Mar 13, 2025, 5:57 PM

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and boot category if there is one

pliant token Mar 13, 2025, 6:03 PM

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pliant token Mar 13, 2025, 6:04 PM

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waxen plank and boot category if there is one

i belive that there is no boot category

waxen plank Mar 13, 2025, 6:05 PM

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what does Boot Option 1 say in full?

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beyond "UEFI: ...."

pliant token Mar 13, 2025, 6:05 PM

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waxen plank Mar 13, 2025, 6:06 PM

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mkay boot to Windows plz

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once at its desktop, do windows key+r shortcut, and run msinfo32

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then state what it says for BIOS mode:

pliant token Mar 13, 2025, 6:12 PM

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Legacy

waxen plank Mar 13, 2025, 6:13 PM

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ok next go to the place you saved the ISO

pliant token Mar 13, 2025, 6:13 PM

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alr im here

waxen plank Mar 13, 2025, 6:14 PM

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what is it $user/Downloads ?

pliant token Mar 13, 2025, 6:14 PM

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umm its in the downloads folder yeah

waxen plank Mar 13, 2025, 6:16 PM

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if u open powershell in Downloads

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you dont need to put -Path and the path. just the filename. (tab autofills long names)

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then compare hashed results. ensure a match.

pliant token Mar 13, 2025, 6:20 PM

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the one in the website
ccf482436df954c0ad6d41123a49fde79352ca71f7a684a97d5e0a0c39d7f39f

the one that i have
CCF482436DF954C0AD6D41123A49FDE79352CA71F7A684A97D5E0A0C39D7F39F

pliant token Mar 13, 2025, 6:22 PM

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waxen plank

they look the same to me

waxen plank Mar 13, 2025, 6:22 PM

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good then

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now open Disk Management

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I presume your "C:" drive is on a disk 0 , yes?

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confirm that

pliant token Mar 13, 2025, 6:24 PM

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based on this it is on disk 1

waxen plank Mar 13, 2025, 6:25 PM

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yeah but are u SURE c: drive is on disk 0 ?

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do sel disk 0

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then list volume

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or just show Disk Managment maximized. way simpler

pliant token Mar 13, 2025, 6:29 PM

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waxen plank Mar 13, 2025, 6:41 PM

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pliant token

ok, of these shown, which one were you planning on putting Linux on?

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note that since Windows is installed as Legacy, you will need to install Linux OS as legacy too if you want to more easily dual boot. (still possible thru boot key if u do it in uefi mode, but not via GRUB menu)

pliant token Mar 13, 2025, 7:05 PM

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no i am planning to enter the liveos install balena etcher clone the windows drive to my external harddrive and then just install linux mint on the whole drive because i am planning to switch there full time but keeping the backup on the extarnal drive just in case

waxen plank Mar 13, 2025, 7:17 PM

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try this: #1295816480256163892 message

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remake the usb. use gpt mode as per step 4b

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n put the known verified iso from Downloads on it

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if uefi usb boot doesnt wanna go, then try legacy usb boot

pliant token Mar 13, 2025, 9:28 PM

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waxen plank if uefi usb boot doesnt wanna go, then try legacy usb boot

the gpt just puts me in a weird screen that says something about bios things, so how do i do this exactly "then try legacy usb boot" from the rufus or in the startup device selection menu somehow or where?

waxen plank Mar 13, 2025, 9:29 PM

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hang on.. so u made a ventoy using the gpt option in its partition configuration menu?

pliant token Mar 13, 2025, 9:30 PM

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Umm could you explain this in more simpler terms

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this is my rufus configuration

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and this is the result

waxen plank Mar 13, 2025, 9:38 PM

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waxen plank try this: https://discord.com/channels/628978428019736619/1295816480256163892/12...

did u follow any of this?

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yah that picture is indicating in red writing exactly what the issue is.

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u set up rufus to make a UEFI-only boot thing

pliant token Mar 13, 2025, 9:40 PM

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Oh im so sorry i didnt read the whole message and i didnt see that i needed to use the ventoy. im gonna do it rn

waxen plank Mar 13, 2025, 9:40 PM

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so likely just use ventoy with all defaults, dont touch anything in its option menu

pliant token Mar 13, 2025, 10:15 PM

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waxen plank so likely just use ventoy with all defaults, dont touch anything in its option m...

okay im in linux mint live now and we are in the same place we started from the keyboard and mouse arent working

waxen plank Mar 13, 2025, 10:21 PM

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so it's stuck .

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did it eveen show the Linux Mint green big logo after u booted it from ventoy screen?

pliant token Mar 13, 2025, 10:26 PM

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it did when i picked the ueffi something in before the usb name but then it didnt show the logs but then i used the other one and it did show this and then booted into unresponsive linux mint os kind of because when i push the power button it offers me the shutdown menu

waxen plank Mar 13, 2025, 11:15 PM

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didnt quite understand all taht

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can u boot the ventoy up to its second white screen. then run checksum on the mint ISO from there.

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ensure it matches the website one. I am thinking your usb flash cells are broken

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@pliant token

pliant token Mar 14, 2025, 12:01 PM

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waxen plank ensure it matches the website one. I am thinking your usb flash cells are brok...

the checksum is the same as the one in the website

pliant token Mar 14, 2025, 7:50 PM

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sooo what do i do

waxen plank Mar 14, 2025, 8:16 PM

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well if you can't even boot the Mint ISO, there's nothing you can really do

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you verified it right on the stick using method above, my last pic

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right, @pliant token

pliant token Mar 14, 2025, 8:18 PM

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You might have misunderstood me i can boot into linux mint live desktop page but none of my usb ports are working, as a previously stated "and we are in the same place we started from the keyboard and mouse arent working"

waxen plank Mar 14, 2025, 8:18 PM

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from your PC's temporary (one-time) boot menu, you should see something like this

pliant token Mar 14, 2025, 8:19 PM

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Yes i see that

waxen plank Mar 14, 2025, 8:20 PM

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pliant token

I'd advise to research this. AMI (American Megatrends Gigabyte UEFI DualBIOS)

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and see how to turn FastBoot off

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aka Quickboot in some BIOS nomenclature

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that's what's likely blocking the keys/mouse/usb stick boot

#Doesnt recognise mouse and keyboard or any other usb pheripiral