#Update Manager freeze
20 messages · Page 1 of 1 (latest)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.aptkit': no such name
Exit out of update manager and run it through the terminal using
mintupdate
command, see if it outputs anything when it get stuck.
Try reinstallling it with
sudo apt reinstall mintupdate
did this to
problem is with this
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.aptkit': no such name "org.aptkit" reinstall this but same problem
What are the output of
systemctl status aptkit
and
systemctl status dbus
adrian@adrian-huawei-d16:~$ sudo systemctl status aptkit
Unit aptkit.service could not be found.
adrian@adrian-huawei-d16:~$ sudo systemctl status dbus
● dbus.service - D-Bus System Message Bus
Loaded: loaded (/usr/lib/systemd/system/dbus.service; static)
Active: active (running) since Wed 2025-01-29 13:00:43 EET; 35min ago
TriggeredBy: ● dbus.socket
Docs: man:dbus-daemon(1)
Main PID: 1643 (dbus-daemon)
Tasks: 1 (limit: 18767)
Memory: 64.1M (peak: 112.5M)
CPU: 8.588s
CGroup: /system.slice/dbus.service
└─1643 @dbus-daemon --system --address=systemd: --nofork --nopidfile --systemd-activation --syslog-only
Jan 29 13:17:53 adrian-huawei-d16 dbus-daemon[1643]: [system] Activating service name='org.aptkit' requested by ':1.189' (uid=1000 pid=10686 comm="mintUpdate " label="unconfined") (using servicehelper)
Jan 29 13:17:56 adrian-huawei-d16 org.aptkit[10821]: Traceback (most recent call last):
Jan 29 13:17:56 adrian-huawei-d16 org.aptkit[10821]: File "/usr/sbin/aptk", line 37, in <module>
Jan 29 13:17:56 adrian-huawei-d16 org.aptkit[10821]: import aptkit.core
Jan 29 13:17:56 adrian-huawei-d16 org.aptkit[10821]: File "/usr/lib/python3/dist-packages/aptkit/core.py", line 64, in <module>
Jan 29 13:17:56 adrian-huawei-d16 org.aptkit[10821]: from .worker import DummyWorker
Jan 29 13:17:56 adrian-huawei-d16 org.aptkit[10821]: File "/usr/lib/python3/dist-packages/aptkit/worker/init.py", line 26, in <module>
Jan 29 13:17:56 adrian-huawei-d16 org.aptkit[10821]: import pkg_resources
Jan 29 13:17:56 adrian-huawei-d16 org.aptkit[10821]: ModuleNotFoundError: No module named 'pkg_resources'
Jan 29 13:17:56 adrian-huawei-d16 dbus-daemon[1643]: [system] Activated service 'org.aptkit' failed: Launch helper exited with unknown return code 1
adrian@adrian-huawei-d16:~$ sudo apt install aptkit
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
aptkit is already the newest version (1.0.4).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
See if
sudo apt install -f
gives you anything
and see if python3-pkg-resources package is installed
adrian@adrian-huawei-d16:~$ sudo apt install -f
[sudo] password for adrian:
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
adrian@adrian-huawei-d16:~$ sudo apt install python3-pkg-resources
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
python3-pkg-resources is already the newest version (68.1.2-2ubuntu1.1).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
adrian@adrian-huawei-d16:~$ sudo apt reinstall python3-pkg-resources
The following packages will be REINSTALLED:
python3-pkg-resources
0 packages upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
Need to get 168 kB of archives. After unpacking 0 B will be used.
Get: 1 http://ubuntu.mirrors.linux.ro/archive noble-updates/main amd64 python3-pkg-resources all 68.1.2-2ubuntu1.1 [168 kB]
Fetched 168 kB in 0s (1.055 kB/s)
(Reading database ... 682420 files and directories currently installed.)
Preparing to unpack .../python3-pkg-resources_68.1.2-2ubuntu1.1_all.deb ...
Unpacking python3-pkg-resources (68.1.2-2ubuntu1.1) over (68.1.2-2ubuntu1.1) ...
Setting up python3-pkg-resources (68.1.2-2ubuntu1.1) ...
ok, try restarting dbus now
sudo systemctl restart dbus
exit update manager and try again