#Monitor switching refresh rate issue (SOLVED)

38 messages · Page 1 of 1 (latest)

twin spear
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When I try to switch the monitor's refresh rate to a higher refresh rate (from 60Hz to 100Hz) through the Display applet, my monitor ends up in a black screen and turns itself off. When I try turn it back on again.
It ends up in a cycle of turning itself off, and the only way for my screen to go back to normal is when I restart my PC.
Below I have provided information from 'xrandr' and 'inxi -Fxxxzr'

full delta
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First things first the monitor supports 100hz at that resolution both according to X and the specs no reason whatsoever it ought not wprk

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You have appropriate video drivers and kernel

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By display applet I'm assuming that you mean the display settings app that comes with cinnamon?

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Also is there anything between the computer and monitor like a KVM, adapter, switch etc?

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If not have you tried a different cable?

twin spear
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Yes, thats right
Theres nothing in between my hdmi cable, its directly connected straight into my GPU
Currently I dont have access to another cable

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The cable did work fine before i transferred to mint

full delta
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To switch to the higher refresh rate you can run xrandr --output HDMI-A-1 --mode 1920x1080 --rate 100

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if the behavior is the same you can get more info by running

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sudo get-edid | parse-edid

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You may need to install one or both of those

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To eliminate a software issue it might be useful to boot from a live environment like the installer and see if it displays the same issue

indigo dock
twin spear
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For the CLI command, the same problem occured, tho this time I didnt need to restart my pc, I got my screen back from a mouse click. I checked my refresh rate and it was still 60Hz. I tried swapping the HDMI port to my HDMI-0, same problem. Same problem when in live environment. This is what my edid says, I dont really understand since I'm new

twin spear
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Should I just get one from some random amazon link or do I need to be careful

indigo dock
twin spear
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This will restrict what kind of cable I can get, right?

indigo dock
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No, they are backwards compatible. You want a 2.0 cable, so the next monitor after this one will not be limited by it.

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Or at least 1.4 if the 2.0 ones are too expensive for your liking.

twin spear
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I dont plan on upgrading my system since I'll be moving out in a year anyway but thank you very much for the info

indigo dock
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Cables live long lives if they keep working.

twin spear
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Alright I'll return to this when I receive my cable and try it

lament musk
twin spear
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sadly no luck on wayland either

twin spear
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So my display port came and I immediately swapped out the HDMI cable and it's worked, I was able to increase the refresh rate

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Thank you all so much for your help

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However I found a new issue that's unrelated and my "Suspend" does not function properly

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When I suspend, my PC lights flicker off and back on without me moving any of my peripherals

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And my system doesn't wake back up when I click or press a button on my keyboard

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My monitor also says that there is no signal

indigo dock
twin spear
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Alright thanks

full delta
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Good call on the cable