#No Audio on Mint 22 - Acer Swift Go 14

34 messages · Page 1 of 1 (latest)

mortal sky
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Description:
My computer does not output any audio following a Mint 22 install. No audio devices are found, only "Dummy Output." Initial investigation shows this is a problem with SOF configuration. I can confirm that all required firmware is in my /lib/firmware/intel/ directory, but it is not recognized.

Additional Information:
A complete set of diagnostic outputs can be found here: http://alsa-project.org/db/?f=a4463148a1450edac7e69f5a1171c3f73808fcbb

Highlights from standard questions are as follows:

!!Sound Servers on this system
!!----------------------------

PipeWire:
Installed - Yes
Running - Yes

Pulseaudio:
Installed - Yes
Running - No

!!Soundcards recognised by ALSA

--- no soundcards ---

!!PCI Soundcards installed in the system

0000:00:1f.3 Multimedia audio controller [0401]: Intel Corporation Meteor Lake-P HD Audio Controller [8086:7e28] (rev 20)
Subsystem: Acer Incorporated [ALI] Meteor Lake-P HD Audio Controller [1025:171f]

!!ALSA/HDA dmesg
[ 4.174586] sof-audio-pci-intel-mtl 0000:00:1f.3: SOF firmware and/or topology file not found.
[ 4.174592] sof-audio-pci-intel-mtl 0000:00:1f.3: Supported default profiles
[ 4.174594] sof-audio-pci-intel-mtl 0000:00:1f.3: - ipc type 1 (Requested):
[ 4.174596] sof-audio-pci-intel-mtl 0000:00:1f.3: Firmware file: intel/sof-ipc4/mtl/sof-mtl.ri
[ 4.174597] sof-audio-pci-intel-mtl 0000:00:1f.3: Topology file: intel/sof-ace-tplg/sof-hda-generic-idisp-2ch.tplg
[ 4.174599] sof-audio-pci-intel-mtl 0000:00:1f.3: Check if you have 'sof-firmware' package installed.
[ 4.174600] sof-audio-pci-intel-mtl 0000:00:1f.3: Optionally it can be manually downloaded from:
[ 4.174601] sof-audio-pci-intel-mtl 0000:00:1f.3: https://github.com/thesofproject/sof-bin/
[ 4.176131] sof-audio-pci-intel-mtl 0000:00:1f.3: error: sof_probe_work failed err: -2
[ 4.330146] spl: loading out-of-tree module taints kernel.

GitHub
GitHub - thesofproject/sof-bin: Firmware and topology binaries

Firmware and topology binaries. Contribute to thesofproject/sof-bin development by creating an account on GitHub.

undone merlin
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anything that ever gets the sofaudio driver is always a pain or impossible.

#

from my observations and experience.

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Mint 22 is on full Pipewire, so it "should" just work these days, but idk

#

is it a very fresh installation?

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show inxi -Axxx

mortal sky
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Very fresh, as of last night.

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Audio:
Device-1: Intel Meteor Lake-P HD Audio vendor: Acer Incorporated ALI
driver: sof-audio-pci-intel-mtl bus-ID: 0000:00:1f.3 chip-ID: 8086:7e28
class-ID: 0401
API: ALSA v: k6.8.0-40-generic status: kernel-api
Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active
Server-2: PulseAudio v: 16.1 status: off (using pipewire-pulse)

undone merlin
#

if it's proven to not work, get an external USB DAC and/or BT speaker.

mortal sky
#

linux-hardware exists though,

undone merlin
#

the one whose logo looks like a Ninja Turtle, but it's a penguin

mortal sky
#

And allegedly the sound card is supported in kernel version 5.18 and newer, so the basic compatibility is there

undone merlin
#

does it show a list of distros where it's not only 'detected', but 'works'?

mortal sky
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Nope, it's only detected in the 9 scans present

mortal sky
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well, at least i can confirm that my bluetooth speaker works. inconvenient, but could be worse. thanks!

undone merlin
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err: -2
[ 4.330146] spl: loading out-of-tree module taints kernel.
this may be due to secure boot being On. shrugs

mortal sky
#

That might be the case. I turned off secure boot since installing, but I think the damage may be done. I might try to reinstall to see if it helps

undone merlin
#

idk if u read that, but always wise to

mortal sky
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I did, but I couldn't actually get it to work.

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Got odd errors when I ran the install script

undone merlin
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idk double check secure boot didnt reactivate somehow. expecially if a Windows dual-boot scenario exists

mortal sky
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Well, I'll give it another shot

undone merlin
mortal sky
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Yes, I left a Windows partition in place just in case. I confirmed secure boot hadn't reactivated though.

undone merlin
#

ensure Fast Startup is disabled in Windows Control Panel: Power Options: Buttons

mortal sky
#

Will do next time I hop over to Windows.

undone merlin
#

that may cause Secure Boot to reactivate, amongst a host of other problems. so disable, then recheck BIOS on thr secure boot status. Then retry script. gl

mortal sky
#

I confirmed all that is off, re-ran the script, and still not working. I'm calling it for now.

undone merlin
#

can use this for mic/headphones, not expensive at all.

usb1.jpg