#Unable to mount external hard drive
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minor glitch in the recent version of Mint
Open the Disks app found in the start menu, in Accessories
click the external usb drive on the left
click the NTFS partition in the middle
click the gear icon beneath.
choose repair filesystem
once done, u may click the play button (triangle icon) and the partition should mount and be ready to use in the file manager
next reboot, u can just click it also in devices section of file manager if it's plugged in
that worked, thanks :D