#Unable to mount external hard drive

10 messages · Page 1 of 1 (latest)

boreal raptor
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I'm trying to connect a USB NTFS external hdd but it gives this very vague error anytime I try to access the drive in the file system, the drive itself is fine as I can check it in windows and it works as expected, any ideas on how to fix this?

marsh star
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Open the Disks app found in the start menu, in Accessories

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click the external usb drive on the left

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click the NTFS partition in the middle

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click the gear icon beneath.

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choose repair filesystem

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once done, u may click the play button (triangle icon) and the partition should mount and be ready to use in the file manager

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next reboot, u can just click it also in devices section of file manager if it's plugged in

boreal raptor
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that worked, thanks :D