#cant start mint after installing it

464 messages · Page 1 of 1 (latest)

fallen torrent
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me and my friend are trying to install mint on my pc cuz i wanted to switch and we got the right iso, checked the hash and installed it but when i try to reboot it, it only shows hp logo without doing anything. can anyone help? pls quick 😭

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cant start mint after installing it

fossil mist
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Laptop specs?

autumn thunder
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not a laptop

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im the friend

fossil mist
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Pc specs

fallen torrent
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pc and i7-11700f (i think) and rtx3060ti

fossil mist
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Hmmmm

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Wait for a sec

autumn thunder
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he has the spec

fallen torrent
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16 gigs ram, 1tb ssd, 1tb hdd installed it on the ssd

fossil mist
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You have a bit latest hardware

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Do you want to try Fedora?

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I guess I may work good with latest hardware

autumn thunder
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@dire urchin help ples

fallen torrent
fossil mist
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Okay

autumn thunder
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32 g of ram

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2 tb ssd and 1 tb hdd

fossil mist
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@fallen torrent try edge iso

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Of Linux mint

noble rock
autumn thunder
noble rock
autumn thunder
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also the iso is downloaded and checksum is verified

noble rock
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A noble purpose, but feel free to rely on the handbook. Smart people wrote it, so all of us have an easier time.

fossil mist
autumn thunder
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i thing every disto does tbh

noble rock
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It is secret knowledge. Share only with the worthy.

autumn thunder
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Um @noble rock & @fossil mist Rufus pulled a balena etcher and bricked his drive I think

fossil mist
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Use ventoy

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It's best

autumn thunder
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It doesn’t show up at all even in any of the programs

fossil mist
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Have you tried ventoy?

autumn thunder
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👆this guy sounds like a distro hopper

fossil mist
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??

autumn thunder
fossil mist
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So?

noble rock
fossil mist
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It's better than Rufus and etcher anyways

noble rock
autumn thunder
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Ventoy isn’t working either

fossil mist
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Okay

noble rock
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They you are doing it wrong.

autumn thunder
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I said it pulled a balena

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The only drive that shows is his c

noble rock
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And you may have used the wrong mode: the options are UEFI/GPT and MBR/legacy/CSM

fossil mist
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Wilson basketball lol, I just realise now

noble rock
autumn thunder
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Wrong reply

fossil mist
noble rock
# autumn thunder Uefi and mir

If you want to do this right, forget MBR/legacy. Set the UEFI to boot UEFI-only, no CSM/MBR/whatever, and create the medium in UEFI/GPT mode. Then it should show up as a boot option (needs to be plugged before booting), unless the actual flash drive is broken.

autumn thunder
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No I’m tryna say it doesn’t show in Rufus/Belena

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Or even on windows create and format hard disk partitions

noble rock
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Then it is dead.

fallen torrent
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got another one, tried it with ventoy, didnt work, same results

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@noble rock

noble rock
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What do you expect from me? If you do not get the same results as everybody else, then you are either doing something wrong, or all your media are broken.

dire urchin
fallen torrent
dire urchin
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did you / do you have another operating system on that same HP computer?

fallen torrent
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but i deleted it when installing and restarting linux

dire urchin
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ok so the USB was able to boot and load the LIVE Mint session?

fallen torrent
dire urchin
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ok go into the BIOS setup

fallen torrent
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Ok

dire urchin
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check in the Boot category the order of things and list them

fallen torrent
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OS boot manager is on top and ubuntu is on top too

dire urchin
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only one on top

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put ubuntu to top

fallen torrent
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yeah the os boot system is ubuntu

autumn thunder
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os boot manager is an option where he picked ubuntu to be first

dire urchin
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k

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was secure boot put off pre-installation?

autumn thunder
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yes i made sure

dire urchin
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see if the BIOS has a fast-boot setting

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and disable it

fallen torrent
dire urchin
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either advanced, or boot

fallen torrent
dire urchin
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ok

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did u make any change AT ALL in the last 8 minutes in BIOS?

fallen torrent
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we cleared the secure boot keys ig

dire urchin
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and also, did u make it exclusively UEFI mode since pre-installation as curunir said?

autumn thunder
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we couldnt find legacy boot

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so idk

dire urchin
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so check the mode. it should say in either Advanced or Config or Boot categories

autumn thunder
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he says uefi

fallen torrent
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it says uefi hii config

dire urchin
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yes go in that

fallen torrent
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in there there is realtek and intel rapid storage tech but i can only see info in there

dire urchin
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is RST off?

fallen torrent
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whats that

dire urchin
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rapid storage tech

autumn thunder
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his drive is under non-rst devices idfk

dire urchin
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well that's good. if u easily saw the target drive during install

fallen torrent
dire urchin
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k and the installer saw that just fine?

fossil mist
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in order to install an OS, you must prepare your BIOS and the source media. you can use gparted live to prepare the target drive and properly format it then install mint. @fallen torrent

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that's where ventoy comes to play, as it allows to multiboot

dire urchin
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they managed to intall it, even shows ubuntu grub in boot list

fossil mist
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we need mint 22. been seeing a lot of issues with 21.3

fallen torrent
dire urchin
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it may help u boot the pc

fossil mist
dire urchin
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at least u will know then if it's just a bad bootloader or something else

dire urchin
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I'll wait til u get supergrub.

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after it's on ventoy usb, boot the usb up (should show as UEFI USB STORAGE DRIVE or very similar

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then choose the supergrub2 image in ventoy menu

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then in orange screen, pick search all OS; scroll to bottom and find UEFI grubx64.efi or very similar, and launch it, that should boot up Mint if all else is fine

autumn thunder
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he has super grub and has booted into it

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wdym search all os

dire urchin
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ya follow the above

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'detect and show all boot methods"

autumn thunder
fallen torrent
dire urchin
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either grub xxxxx.efi or ubunt x64.efi

autumn thunder
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grubx64.efi

fallen torrent
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got /efi/ubuntu/grubx64.efi

dire urchin
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careful to picck proper drive

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hd0 is the usb

fallen torrent
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i got hd2

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and gpt1

dire urchin
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good try that

fallen torrent
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ok now its just a black screen with no hp logo

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after is selected linux 21.3 cinnamon

dire urchin
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how long?

fallen torrent
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since i clicked on it like 1 min now

dire urchin
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is it an SSD?

fallen torrent
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yes

dire urchin
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K

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ya that's too long

fallen torrent
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what should i do then

dire urchin
fallen torrent
dire urchin
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try ctrl-alt-delete right now, repeat the supergrub thing, and try advanced option, and erase the words quiet splash and replace with nomodeset

dire urchin
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force reboot then

fallen torrent
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ok

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where is quiet splash

dire urchin
dire urchin
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ah

fallen torrent
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i see quiet splash

dire urchin
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oh ok

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because I dont

fallen torrent
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so i replace this and reboot?

dire urchin
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so try replacing that with nomodeset

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if that doesn't work, then try again, but put 'nomodeset' after the dollar sign symble where it currently shows gfxmode

fallen torrent
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now its stuck at the serial number

dire urchin
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give it another minute, if nothing, then try the gfxmode $ thing

fallen torrent
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do i force reboot?

dire urchin
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u may also erase the "quiet splash" thing on second attempt and leave it without that term so u can see text

dire urchin
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i guess its been a few minutes

fallen torrent
dire urchin
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ok my last guess is the gfxmode

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u can also try to get to the Advanced Grub menu by holding down shift key upon reboot with NO VENTOY USB connected

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cuz I'm thinking now it may not be the bootloader but something else

fallen torrent
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wait

dire urchin
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or if Shift key doesnt work, then repeatedly press the Esc key

fallen torrent
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its doing something

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its loading essential drivers

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@dire urchin

dire urchin
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well, did it load to desktop?

fallen torrent
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it says Begin: Loading essential drivers

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@dire urchin

dire urchin
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and?

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it should have loaded the desktop if it was just a graphics card issue

fallen torrent
dire urchin
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shucks. I'm out of ideas at this moment

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at installation time did you tick the box for 'install other proprietary drivers" (would have needed internet connected and working during install)

fallen torrent
dire urchin
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i think there's two tickboxes.. one for codec, and one for miscellaneous proprietary drivers. Unless they put both in one sentence

fallen torrent
dire urchin
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how fast is your internet download speed, if u know?

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@fallen torrent reboot the computer with the ventoy usb, and make very sure to pick it as a UEFI usb device, not just plain usb (if given the option via the temporary boot options menu)

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and choose Mint iso from ventoy screen, and boot normal mode. (and time it from the time u press enter at the 2nd ventoy screen)

fallen torrent
dire urchin
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from 2nd ventoy screen pressing enter, until you land on the live desktop fully loaded

autumn thunder
dire urchin
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ya pick that

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have a watch or timer ready

fallen torrent
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sry that it took so long we were trying to figure out what u meant

autumn thunder
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~40 sec from grub to desktop

fallen torrent
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also im up since like 14-16 hours lol

dire urchin
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your SSD home folder will be in path /media/mint/<ssd volume name>/home/$user/

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and take a landscape oriented clear photo of the "Disks" application, with the SSD having Mint selected, and the main big partition of it selected and mounted.

dire urchin
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ya

fallen torrent
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does that work out for u?

dire urchin
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yes can u send the picture too what I said?

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I'll read over the summary and leave you recommendations for tomorrow.

fallen torrent
dire urchin
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disks app

fallen torrent
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how do i take a screenshot?

dire urchin
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u can use alt-shift-print

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or to be quicker, just use ur mobile if ur already logged on discord via mobile

fallen torrent
dire urchin
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no, open the start menu, then go in Accessories, and launch Disks

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then pick the stuff i said

fallen torrent
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oh

dire urchin
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and do alt-shift-print so it captures just the window

fallen torrent
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is this what u want?

fallen torrent
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oh

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is this better now?

dire urchin
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choose main one and show

fallen torrent
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this is the main one isnt it

dire urchin
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main partition with mint on it is p2 there

fallen torrent
autumn thunder
autumn thunder
dire urchin
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that's the EFI System Partition (ESP) needed to boot the SSD up to its OS

fallen torrent
autumn thunder
dire urchin
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what's wrong?

autumn thunder
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idk you're the expert here

dire urchin
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no. i dont think so. SuperGrub was able to launch from it (albeit rather manuall)

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what is the 1 TB hard disk called? it should say in the titlebar when u choose it

autumn thunder
dire urchin
dire urchin
fallen torrent
autumn thunder
dire urchin
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the dev name please

autumn thunder
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@fallen torrent /dev/(name of drive)

fallen torrent
dire urchin
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sda, ty

autumn thunder
dire urchin
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alright I'll have a look thru the report and leave any reco's.

fallen torrent
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can i go to sleep now?

dire urchin
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perhaps before you go to bed, download the Ubuntu Cinnamon 24.04 ISO (just google it) that way if all else cant be solved, u can at least try that on the ventoy.

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like save the iso on ur working computer, not this live session

fallen torrent
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ill do that tmr

dire urchin
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alright.

autumn thunder
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"No boot loader is installed in the MBR of /dev/nvme0n1." @dire urchin i reckon this is an issue correct me if im wrong

dire urchin
autumn thunder
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ur more intelligent at this stuff

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there is a reason i added you to the thread

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reccomended fix in the file is reinstalling the entire bootloader

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thats crazy

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what did we do

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lmao

dire urchin
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Suggested repair: ______________________________________________________________

The default repair of the Boot-Repair utility would purge (in order to unsign) and reinstall the grub-efi of
nvme0n1p2,
using the following options: nvme0n1p1/boot/efi
Additional repair would be performed: **unhide-bootmenu-10s **use-standard-efi-file

Final advice in case of suggested repair: ______________________________________

Please do not forget to make your UEFI firmware boot on the Linux Mint 21.3 Virginia (21.3) entry (nvme0n1p1/efi//grub.efi (**** will be updated in the final message) file) !

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yeah from what I gather, it might have been installed with Secure Boot ON, and signed, and now secure boot is off and it is confused possibly. Do the recommened repair. at least you'll get the Grub menu with 10 seconds in case to access the Advanced options if need be.

autumn thunder
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no?

===================================== UEFI =====================================

BIOS/UEFI firmware: F.21(15.33) from AMI
The firmware is EFI-compatible, and is set in EFI-mode for this live-session.
SecureBoot disabled - SecureBoot disabled - Please report this message to boot.repair@gmail.com.
dire urchin
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the rest of summary shows all is legit.

dire urchin
autumn thunder
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secure boot is off that is the first thing i told him to try

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i learned a thing or two from you

dire urchin
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like was it made OFF from the start?

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before any install attempts?

autumn thunder
autumn thunder
dire urchin
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ok. well tomorrow he'll find out. my guess is the video card or something. that's why I suggested Ubuntu Cinnamon as a possible alternative.

autumn thunder
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ubuntu cinnamon is acually gonna be worse

dire urchin
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what I find puzzling is the live system booted to desktop without complaint

autumn thunder
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ubuntu is dog

dire urchin
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but firing it off from Supergrub, the installed version hung partway

autumn thunder
dire urchin
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oh

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how new is the motherboard?

autumn thunder
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idk its an hp something or other

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judging by the rest of his pc its atleast recent

dire urchin
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needing compatibility mode to launch the live ISO is the first immediate red flag

autumn thunder
dire urchin
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we'll see tomorrow after boot repair I guess

autumn thunder
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if all else fails install it in efi/legacy and try that

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the problem would then be he cant boot from uefi

dire urchin
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i doubt it's that. if it was, then it wouldn't even begin loading at all from supergrub

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which we tried, and it got partway in

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i've seen others here have installed mint with a 3060 GPU (not sure if Ti or not) and it at least boots up .

autumn thunder
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i couldnt tell you the exact board but its a raptor lake hp board

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of some kind

dire urchin
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let me cross check that

autumn thunder
dire urchin
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I see raptor lake is pretty new. within the scope of the edge iso (unless it's the raptor lake refresh 14th gen)

autumn thunder
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I mis spoke

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It’s rocket not raptor

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@dire urchin

dire urchin
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mkay

autumn thunder
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11th gen desktop cpu

dire urchin
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yeah it should be fine. anyway im taking a break from this.

autumn thunder
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Specifically an 11700f

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i7

dire urchin
autumn thunder
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I’ll tell him ig cuz I remember exactly where secure boot is in his bios

dire urchin
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if Mint still refuses to boot up after the boot repair, and after adding even nomodeset to the gfxmode and/or the extra options text line in Advanced boot option of grub, then try EndeavourOS

autumn thunder
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the reason we picked mint is because its debian based and i know it well

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msybe straight debian?

dire urchin
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doubt it will be any easier. however Spiral OS (which runs on all the existing current Debian infrastructure) but having some handy custom usability tweaks, may be good.

autumn thunder
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whabout elementeryOS?

dire urchin
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nah limited

autumn thunder
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in my time with it on my laptop it has done everything i needed and he would need (e.g. launch steam and occasionally minecraft)

dire urchin
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also can run Mint off the ventoy stick, but enable the persistence plugin and use the SSD for persisence, (at least maybe til Mint 22 comes out and is smoothed out)

autumn thunder
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speaking of which he could try the 22 beta

dire urchin
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wouldn't really invest emotionally in a beta though

autumn thunder
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or maybe jump on the zorinOS train instead

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idfk

fallen torrent
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yo im back

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@dire urchin

fallen torrent
fossil mist
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Endeavour or fedora

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Fedora is very stable as well

dire urchin
fallen torrent
dire urchin
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just hit ok

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it may proceed

fallen torrent
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no it gives me a summary

dire urchin
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oh

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maybe Windows left it locked

fallen torrent
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how do i unlock it?

dire urchin
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ask cocogoat in some hours if he's around

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or go in BIOS, check secure boot settings and see if there's an option for OS-Type

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change from Windows to non-Windows OS

fallen torrent
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@leaden basin

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theres this

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platform key

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@dire urchin is that the right one?

dire urchin
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nah

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keep looking

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it may not be there but check everything

fallen torrent
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cant find it

dire urchin
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well leave it.

dire urchin
fallen torrent
dire urchin
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u can try it later perhaps in august on latest version

fossil mist
fossil mist
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As i said try endeavour or Fedora once

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If that didn't worked, switch back to windows

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What else can be done

dire urchin
fallen torrent
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Im gonna try spiralos first then endeavour then fedora

dire urchin
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aight

fossil mist
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Just get the cinnamon version of endeavour or Fedora if you really want Linux mint type experience

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fallen torrent
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no i think i'll use win10 until this next version comes out from linux mint in august

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if that's a good choicr

fossil mist
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Why hard on Linux mint?

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Any reasons?

fallen torrent
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cuz when i wanted to switch on linux, i wanted linux mint and my friend ( @autumn thunder ) also has linux mint so he can help me, also i went and researched for linux mint, any other name feels like an uneasy choice ig

fossil mist
fallen torrent
fossil mist
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From the core they are almost same

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Even Fedora is used by founder of Linux,linus torvalds

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Not every distro works for everyone

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Everyone try different things until it starts to work

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That's how people explore Linux

fallen torrent
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ill do windows tho till the new update comes out

fossil mist
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Ok that's also fine

autumn thunder
autumn thunder
autumn thunder
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@fallen torrent heres a direct download link

fallen torrent
autumn thunder
autumn thunder
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join dev vc

fallen torrent
fallen torrent
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my personal opinion why it wont work is that i have intel cpu

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amd cpu betta

fallen torrent
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@dire urchin when linux mint 22 releases, can we go into vc and we'll try together again to get linux installed?

dire urchin
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sure

fallen torrent
dire urchin
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alright

autumn thunder
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@dire urchin I’ve narrowed it down to not a kernel issue by getting a neofetch

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The cpu and gpu show up

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And it’s kernel 6.8.0

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at least the installer

autumn thunder
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He deleted it off his drive 😭

dire urchin
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mkay

dire urchin
deft schooner
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@fallen torrent what is the exact laptop model?

autumn thunder
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Put it on the root of the drive

autumn thunder
fallen torrent
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why beta tho

autumn thunder
fallen torrent
deft schooner
autumn thunder
deft schooner
deft schooner
autumn thunder
fallen torrent
deft schooner
fallen torrent
deft schooner
fallen torrent
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idk

autumn thunder
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From hp

deft schooner
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prebuilt or custom built?

fallen torrent
autumn thunder
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Prebuilt hp pavilion

deft schooner
# fallen torrent pre

okay. please record a video on what happens when you power on your pc and when you try to boot mint or windows. and I want your exact model for a reason

autumn thunder
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/nick sudo apt purge apt

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Bro what

autumn thunder
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test

autumn thunder
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His neofetch is 5 messages above urs

fallen torrent
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should i try reinstalling windows

deft schooner
deft schooner
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and press arrow down or something so that it doesn't automatically boot, and show me a picture of what you see

autumn thunder
dire urchin
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to provide full system information for guidance and help,

  • boot the mint live iso, reach the live desktop then open System Reports in Mint menu, click the system info tab, then send report here.
dire urchin
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this can also be saved by the owner for their own reference in the future.

autumn thunder
deft schooner
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@fallen torrent you there?

fallen torrent
fallen torrent
dire urchin
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hang on, that system report u sent was from the live desktop?

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@fallen torrent

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I know that is what I said to do, but what is this black screen pic now?

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type exit there, then press Enter, and see what happens

deft schooner
dire urchin
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the big hurdle here is the boot process from the SSD (and that crazy Intel RAID thing I saw in the system info) It boots and runs from the USB just fine.

deft schooner