Can't hear anything in Linux Mint (device is not found in setting)

[violet plume]

i literally can´t connect one to the pc

the ports aren't working

[autumn meadow]

not working even in Windows?

[violet plume]

nop

at least with the headphones i tried back then

[autumn meadow]

all-in-one form factor pc. double check that you used the correct 3.5mm line out port. Often a pale green colour.

and check the Windows (or Linux) sound settings to ensure it's using Analog Output, not hdmi-out (or other)

[violet plume]

ok thanks i will check

[near jewel]

also, switch to pipewire and update your kernel

[autumn meadow]

I think most any recent kernel, including 5.15 would handle this fine. That model of xeon is from 2011. The audio driver shown in the info (snd_hda_intel) seems promising.

but if after checking ports, volume levels, and output profiles (including getting pavucontrol for easy configuring of config/sound profiles) and it still doesn't give at least analog sound output, then consider to switch fully over to pipewire. Details may follow for this.

[autumn meadow]

Hello. Any progress on this?

[violet plume]

i did check it but it didn't work, anyways my pc in which i was using linux mint is damaged

so i think i cannot use linux anymore

[autumn meadow]

buy this portable usb soundcard, it doesn't cost much.

[violet plume]

ok, thanks for the help btw

[autumn meadow]

I guess mark the ticket 'abandoned'