#Compatibility issues on Mint

169 messages · Page 1 of 1 (latest)

hazy halo
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Hey everyone.

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**Title: **
I have an issue with my graphics driver on Linux Mint

Description:
I recently installed Linux Mint 21.2 Cinnamon on my HP EliteBook 830 G5. Previously, it had stock Windows 11 on it (I dislike Windows but that's what it came with). I ran Minecraft on Windows 11, newest version, on low settings, and got around ~60-75 FPS, which is adequate for the processor (Intel Core i5-7300U).
After installing Mint however and trying Minecraft on both the latest and 1.8, I only got between 20-40 FPS which is not a normal value for my laptop.

Expected Behavior:
Receive 60-75 frames per second while running latest Minecraft

Actual Behavior:
I received 20-40 frames while running latest and v.1.8 (very old) Minecraft

Generally, animations do not feel smooth on my laptop (Google Earth runs like dboatsPoopCry )
This is why I believe I do not have optimal drivers installed. Could that be the case?

normal thicket
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Could you please share the output of inxi -Gxxz here?

hazy halo
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and if that is the case, how do I fix it?

hazy halo
# normal thicket Could you please share the output of `inxi -Gxxz` here?

There you go.

theo@HP-EliteBook-830-G5:~$ inxi -Gxxz
Graphics:
  Device-1: Intel HD Graphics 620 vendor: Hewlett-Packard driver: i915
    v: kernel ports: active: eDP-1 empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2
    bus-ID: 00:02.0 chip-ID: 8086:5916
  Device-2: Lite-On HP HD Camera type: USB driver: uvcvideo bus-ID: 1-9:5
    chip-ID: 04ca:706d
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting
    unloaded: fbdev,vesa gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96
  Monitor-1: eDP-1 model: Chi Mei Innolux res: 1920x1080 dpi: 166
    diag: 336mm (13.2")
  OpenGL: renderer: Mesa Intel HD Graphics 620 (KBL GT2)
    v: 4.6 Mesa 23.0.4-0ubuntu1~22.04.1 direct render: Yes
theo@HP-EliteBook-830-G5:~$
normal thicket
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Your Intel iGPU has the i915 driver, as it should. Have you rebooted since your last kernel update?

hazy halo
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I believe so. My system is almost always up to date.

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But if the driver is installed, and my installation of Linux Mint is relatively fresh (2 weeks old at max), what could cause the performance issues when running (specifically games)?

normal thicket
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I am currently scratching my head about that. The laptop only has the iGPU, no additional graphics chips?

hazy halo
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I bought it off a company sale for 200 buckaroos

normal thicket
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Ok, let's check the display then. Please have a look at display settings, specifically refresh rate. What is that set to?

hazy halo
normal thicket
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Can be found in the graphical menu > Display.

hazy halo
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I never touched the display settings (I only changed my font size because it was painfully hard to read)

normal thicket
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It all looks fine to me. Cannot find any reason why it should stutter. Perhaps @lucid herald has an idea.

hazy halo
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Also, may I ask why there is no 150% interface scale like in Windows?

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(without enabling fractional scaling)

normal thicket
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It will be there if you hit the switch for fractional scaling in the second tab.

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150% is technically fractional, since 1.5 is a fraction.

hazy halo
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I even ran the earliest version of minecraft to ever release (1.0) and it gave me 30 FPS

hazy halo
normal thicket
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Two common reasons for what you describe are driver not loaded or refresh rate set to 30Hz or something. That is why I asked for these two things. I cannot think of anything else right now. You could switch to a newer kernel via Update Manager, but that is at best a workaround - might solve it, might not.

hazy halo
normal thicket
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Wait, is the performance issue limited to Minecraft, or do videos and window dragging also stutter?

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Because if it is only Minecraft, you may be running the wrong Java runtime. Most versions have been in need of a 1.8-branch version. Only very recent builds can tolerate new Java.

hazy halo
normal thicket
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That does point to the driver being the issue, specifically 3D acceleration. Without it, the CPU has to do all the heavy lifting.

hazy halo
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I loaded version 1.10 and my average is 38 FPS

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And also by the way Discord is also painfully slow on my device

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it takes 2 seconds to switch channels (and it's not network-related)

lucid herald
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unless u fully wiped it, then nvm

normal thicket
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That might actually do things like lock the GPU in its lowest power state. Could explain this.

hazy halo
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I dont have windows installed.

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Mint is my only running OS

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And it was a fresh install, about 2 weeks ago.

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My only background application is Discord.

normal thicket
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I do not know how to check the integrity of a graphics stack beyond very basic things. But I suspect yours is somehow broken.

hazy halo
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hm.

normal thicket
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You could sudo apt install cpu-x and look at the GPU page. I have an Intel iGPU as well, just somewhat newer. Looks like this on there.

Screenshot_from_2024-01-12_23-03-59.png
hazy halo
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Also by the way, why is Discord always loosing connection when I minimize it? I have to open it every time to check for messages. My tray icon is enabled.

normal thicket
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As I thought, this looks fine. I am beginning to suspect a hardware issue, or gremlins.

hazy halo
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Hardware?

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Nah, it ran just fine on Windows.

normal thicket
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Firmware then. HP is haunted.

lucid herald
normal thicket
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That is normal, it is the idle state.

lucid herald
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do something like play YT in background browser in 1080 FHD, then watch CPU-X clocks

normal thicket
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You could check in Power Options if you have it locked into extreme power-saving.

hazy halo
hazy halo
lucid herald
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better

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did cpu clk go up too?

hazy halo
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one second

lucid herald
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make sure yt in full HD

hazy halo
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dont worry about the black video i just did the screenshot during a cutscene

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it's on 1080p

lucid herald
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well... at least GPU clk went up

hazy halo
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xd

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my macbook air from 2015 on an i5 5th gen and i think a 1.1 ghz clock ran on ubuntu minecraft 1.20 and i got 60 fps straight

normal thicket
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You should make sure you are comparing apples to apples, so same scene, same view distance and so on. It is possible that you are not actually having an issue.

lucid herald
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see about some benchmarking software - it may help pinpoint the weakness

normal thicket
hazy halo
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I can do that, but can I come back to you tomorrow? It's kind of late where I am right now.

lucid herald
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anytime

normal thicket
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Sure, I am going to log off as well.

hazy halo
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Great. Talk to y'all tmrw.

hazy halo
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Hey everyone, I am back.

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I just updated to the new version of mint btw

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I have another question that I want to ask. My laptop has a fingerprint reader, how can I use it with Linux Mint? I don't see an option in the settings menu.

lucid herald
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i'd also recommend the app Hardinfo (also known as System Profiler and Benchmark)

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it shows a lotta stuff in a neat way

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if no mention anywhere of that reader, the kernel may not support it

hazy halo
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There's this unknown device in the "Input devices" section

image.png
lucid herald
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might be it. is the Touchpad and internal keyboard already accounted for?

hazy halo
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so if the reader shows up as device, is there a way of using it?

lucid herald
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if there's no driver being run on it, then no

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check via inxi -Fxxxz to see if that device is shown in the list n whether or not a driver of any sort is assigned

hazy halo
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it's taking ages

lucid herald
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k

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not there.

hazy halo
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Oh okay. So there is now way of me using my fingerprint reader on Mint?

lucid herald
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go in hard info, click generate report: then deselect mostly everything except in - Computer>Summary, Kernel Modules,

  • Devices > Usb devices, PCI devices
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then send it

hazy halo
lucid herald
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well.. I read it. only mention is that mystery Alp thing in the main summary

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you should save that HTML file, it is handy to know.

hazy halo
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Yes I saved it.

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So it's because of a missing driver then.

lucid herald
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the Alps glidepoint is definitely the touchpad... the "ALP0018:00 044E:121B UNKNOWN' is very likely the fingerprint reader

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and seems obv the kernel couldnt understand it, thus no kernel module loaded

hazy halo
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That kind of language is very foreign to me trololo

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mind telling me that in a simpler way lol

lucid herald
hazy halo
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hold on. my reader works on arch?

lucid herald
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it shows it as a touchpad

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can only speculate that it's meaning the fingerprint reader

hazy halo
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But how do I get it to work now? I just can't?

lucid herald
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i guess not

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i doubt even it's the kernel cuz that machine is around 2016/17

lucid herald
hazy halo
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Okay. Can you recommend me a manufacturer that has laptops with 100% Linux support?

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i'm sure there has to be one

lucid herald
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Slimbook, Tuxedo, System76 are the well known ones

hazy halo
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i heard dell too, right?

lucid herald
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im not sure tbh

hazy halo
lucid herald
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yes

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they build their hardware too

hazy halo
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Okay. I decided to install win 10 alongside mint so I can have one OS for Minecraft and one for everything else.

lucid herald
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ok

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you'll need to run boot repair with the mint stick if u do Windows after linux, just fyi

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unless u have a 2nd drive to install on, and unplug the first

hazy halo
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Actually? I flashed the stick with woeusb though

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Okay if I install windows 10 alongside Mint, I can't boot into mint anymore?

lucid herald
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correct. will need a software repair tool to fix

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again, unless you have two internal disks, and u disconnect the linux one first

hazy halo
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ChatGPT told me I have to boot into a live ISO and reinstall GRUB

hazy halo
lucid herald
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yeah that's what the boot repair tool does . Mint iso, and MX linux iso have it

hazy halo
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Okay.

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But that's only a one-time thing right?

lucid herald
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yes

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or until a particularly strong windows update undoes that

hazy halo
hazy halo
lucid herald
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lol

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idk if u can suppress Windows updates

hazy halo
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winaero tweaker can

lucid herald
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but it's a fairly easy fix as long as you keep a recovery iso of linux flashed to a usb handy

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can also use Ventoy if u have not enough usb sticks to spare

hazy halo
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Thanks for the guidance. I think I got it all sorted out. it'd be nice to get the reader working, but if that does not work - It's not that big of a deal.

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Anyways I really appreciate Linux Mint as an operating system, it has been great to me so far.
Really good support I got here.

lucid herald
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also if u do attempt to put Windows on the same drive, u have to (from live mode usb) SHIRNK ur current formatted space n leave a chunk unformatted. otherwise windows wont recognize the space to install onto

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and then lastly, once Windows installs and boots up to a desktop, u have to DISABLE fast startup in its power options

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else that will mess with the loader n linux side again

hazy halo
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Honestly I'll scrape the windows idea. It's not like my laptop can handle any serious gaming anyway

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I would actually prefer using windows as my main system, but I really do not trust Microsoft and their whole AI Copilot agenda they have going on. That's the whole reason I switched.

lucid herald
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plus the bloat

hazy halo
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I used Windows 7 until recently

lucid herald
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both on disk bloat, and mem-use bloat, and cpu-hogging

hazy halo
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But my apps wouldn't update anymore

lucid herald
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7 was ok. it still had some background shizz going on too

hazy halo
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Windows 7 was actually so great. It fast and came with only the essential apps.

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Yo, do you know a way to run Valorant on Linux?

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Like through Lutris or something?

lucid herald
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i dont no. ask in small questions

hazy halo
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Compatibility issues on Mint

hazy halo
lucid herald
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thanks. u too

hazy halo
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Why does discord keep on closing in background even though I only minimized it?

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Because, if I do not open it for ~10 minutes, it won't check for messages until I open it again and it loads again

lucid herald
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oh that's strange. idk. might be the silly app. u can try sending it to another virtual desktop n leaving it non-minimized

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right click the taskbar task "Discord" and send-to-desktop x

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err.. workspace.

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ctrl+alt+left/right arrow can switch which workspace you view.

hazy halo
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it was not that but thanks anyways. have a nice evening!