#Freeze at match starting.

6 messages · Page 1 of 1 (latest)

ancient quiver
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I know there was a previous post about this.
But I don’t think this is fixed.

An hour and 43 minutes ago I updated the game, cleared the cache, restarted this phone, and even switched connections (ethernet) because I was genuinely trying to rule out every possible issue.

After losing an absurd number of games, right after finally winning a solo match after 3 months (latest mini solo match), I decided to play teams because one of my in-game friends invited me.

The moment I pressed play, the loading screen stayed until I died.

Yes — I literally died without being able to move, act, or even see the match.

Watching a loading screen while knowing you’re already dead is beyond frustrating.
I couldn’t record or screenshot this because I had absolutely no reason to expect the game to fail this badly.

I genuinely liked this game when I first played it in 2020, which makes this even more disappointing. Issues like this have completely ruined my experience and expectations for this game's future.

I didn’t want to report this, but this kind of unfair issue pushes players past their limit.

Device: [Oppo A 59 5G]
Game mode: Teams

limpid owl
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Hi Zoobster! 🦊
The issue has been fixed in version 5.39.1, which is now live on the app stores. Please check your app version and update the game to get the fix.
Thank you so much for your patience and understanding!
See you at the Zoo! 🐾

ancient quiver
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Care to explain this?

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And yea btw I'm still facing the freeze.

limpid owl
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Can you send me a video showing the app starting until the error happens? Also, send me your playerID

ancient quiver
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Sure