#Constant UE4 crashes

1 messages · Page 1 of 1 (latest)

willow nacelle
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My GF basically cannot play the game anymore since everytime before she sleeps ingame the game crashes removing all progress done so far.

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Reproduction Steps: There is not fixed action causing this, wether it be in the main menu or while playing it just crashes
Repro Rate: About 10-15min after starting the game
Game Platform: Steam
Game Version: v1.2b-1246
Input Mode: Xbox One Controller Wired
PC Specs: NZXT N7 650E Mainboard, Ryzen 9 7900X, Asus Rog RX580 GPU, 32 GB DDR5 RAM, SSD

signal hull
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Hello @willow nacelle Thanks for the report! 😊

Just to confirm, which GPU are you using?

Also, if possible, could you send us a screenshot of your Task Manager → Performance tab (like the example we shared)? That would really help us take a closer look

image.png
willow nacelle
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Hi, thanks for the response. The GPU is a Radeon RX580 by Asus, it may be a little old but should still do the job right?

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This is the performance tab while the game is running.

image.png
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Drivers are up to date of course.

signal hull
willow nacelle
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Its a Radeon RX 580

whole stratus
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Hello @willow nacelle! I'm part of the teams as well and yup Radeon RX 580 can still run the game fine supposedly 😮

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Can you try this instead? Changing the graphics card to High Performance for Coral Island, we noticed you have two GPUs in the Task Manager screenshots. Here are the detailed steps:

  • Type "Graphics Settings" in the Start menu
  • Click Desktop App
  • Select the Coral Island application
  • Click Options
  • Set the Graphic preference to High Performance
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Please let us know again ^^

willow nacelle
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Hey thanks for the replies but it seems as something else caused this problem. I updated my GFs BIOS yesterday (which was pretty outdated) and the game has not crashed since then. I apologize for any time I may have taken up for this error by my side! Thanks a lot and I wish you all a great weekend!