Co-op crash

[orchid urchin]

My husband and I are trying to co-op on Xbox and we each can invite and only load about 5-8% into each other's sever then it crashes to the Xbox main screen.

[willow nimbus]

Hello @orchid urchin thank you for the report! If you get a chance to open the game again, could you please record a short video showing when the issue happens? It’ll really help us understand the situation better!

Thank you so much!

[willow nimbus]

Thanks for the video, really appreciate it!

Could you let us know which Xbox you and your husband are playing on (Xbox PC, Series X, or Series S)?

Also, just to confirm, is the video from the host’s point of view or yours as the guest?

[orchid urchin]

Both Xbox series s. And this is the guest view. It happens to both of us, whoever is trying to join.

[willow nimbus]

Thanks for the update! 😊

Just to confirm, have you not been able to reach the character creation screen at all? Or were you able to customize your character, but the game still crashed afterward?

[orchid urchin]

Only the host can create a character. Guest cant load in passed 5-8% before the character creation then it crashes.

[willow nimbus]

Thanks for confirming! 😊

Could you let us know which country or city you and your friend are playing from?

Also, have you tried creating a new save file where you host and your friend joins as a guest? If so, does the issue still persist there, or does your friend experience it as well?

[orchid urchin]

Cleveland, OH United States. It happens when either one of us hosts or is guest. The guest cant create a character and crashes shortly after attempting to load character creation.

[willow nimbus]

Could you let us know if you and your friend are both on the latest version of the game?
This will help us narrow down if it might be a version mismatch

[orchid urchin]

Yes we both have lastest version