#Co-op crash
1 messages · Page 1 of 1 (latest)
Hello @orchid urchin thank you for the report! If you get a chance to open the game again, could you please record a short video showing when the issue happens? It’ll really help us understand the situation better!
Thank you so much!
Thanks for the video, really appreciate it!
Could you let us know which Xbox you and your husband are playing on (Xbox PC, Series X, or Series S)?
Also, just to confirm, is the video from the host’s point of view or yours as the guest?
Both Xbox series s. And this is the guest view. It happens to both of us, whoever is trying to join.
Thanks for the update! 😊
Just to confirm, have you not been able to reach the character creation screen at all? Or were you able to customize your character, but the game still crashed afterward?
Only the host can create a character. Guest cant load in passed 5-8% before the character creation then it crashes.
Thanks for confirming! 😊
Could you let us know which country or city you and your friend are playing from?
Also, have you tried creating a new save file where you host and your friend joins as a guest? If so, does the issue still persist there, or does your friend experience it as well?
Cleveland, OH United States. It happens when either one of us hosts or is guest. The guest cant create a character and crashes shortly after attempting to load character creation.
Could you let us know if you and your friend are both on the latest version of the game?
This will help us narrow down if it might be a version mismatch
Yes we both have lastest version