Game freeze on steam deck

[rough jasper]

I’m on my 10 hours of playtime, still early in the game. Within those 10 hours, the game freeze 3 times in total.

The first time, I use the default settings that steam deck comes with (high presset). In game fps setting is 60, steam fps cap is 60, It freezes while I open and traverse my inventory menu

The second time, I turn down the settings to medium, keep the fps in the settings 60 and cap the fps through steam to 45fps

after the quest about the lake temple starts and i pass the first sesajen, it freezes when i open the map and try to teleport (haven’t teleported yet, freezes before i can trigger the teleport on the map)

The third time, i change the compatibility to proton experimental, change all fps cap to 60, it freezes early in the morning on the day i got the sprinkles and just watering my crops.

Tbh i haven’t figured out the pattern that cause this yet. Since it seems so random.

The steam deck is not overheating. The first and the second time i run on battery, the third time I plugged it in. It’s not crashing so the unreal engine popup doesn’t show up

[stark vine]

Hello @rough jasper Thanks for sharing this with us — that’s really helpful info!
Could you let us know around what FPS you’re getting on the Steam Deck when this happens?

If possible, could you also share a short video showing the issue?

Thanks so much for taking the time to report this, we really appreciate it

[rough jasper]

Hello @stark vine
The freeze just happened again so, currently it freezes on 47fps, the backsound still running.

Normally in medium preset, the game runs around 50-57 fps, when on the menu it becomes 30-40 fps

Currently it freezes when i open my chest. I attached a short video showing it freezes and even the steam deck overlay got freezes too

[rough jasper]

I restarted the game again, currently testing with this settings:

preset medium
Shadow low
Motion blur low
Fps cap 30fps
Vsync Off
Compatibility proton experimental

I’ve verified the installation file to through steam menu, no corrupted or broken file found.

I’ll update this thread when it freezes again

[rough jasper]

It doesn’t take so long until it freezes again. The fps shows 31 when it freezes, i was just talking to the town folks

[spark silo]

Hey there, thanks so much for providing us with more details! I’m also part of the team and just following up on this issue. Would you mind sending over screenshots of your in-game graphics settings here? It’ll help us take a closer look, thank you

[rough jasper]

Hello, here is my in-game settings. I haven’t changed it since the last freeze

[spark silo]

Thanks so much for sending the screenshots over! 🙌

Another player mentioned that disabling the typewriter effect fixed the issue for them—could you give that a try and let us know if it still happens afterward?

[rough jasper]

Hi guys @spark silo @stark vine

A little update, so i’ve been playing the game in offline mode and haven’t got any freezes for days, compared to previously within 10 hours the game freezes 4-5 times

And I didn’t change the last settings I posted here, only activating steam’s offline mode

I’m curious, so I turn back the wifi on, within 3-4 hours of gameplay, it freezes randomly again

I don’t know if this is the right direction, but I think it’s worth to look at any network related processes that might’ve caused the problem

I’m playing and progressing fine now in single player offline mode, but it would be great if this problem got solved in the future

[spark silo]

Hey there, thanks so much for the update! We're glad to hear you’re finally able to play normally without any freezing. We really appreciate you sharing the workaround too — that’s super helpful in case other players run into the same thing 🙌

To help us gather more information, you mentioned you were around 10 hours of playtime when the first three freezes happened — could you confirm if that was all in one continuous session, or spread out across different days? Thanks you!

[rough jasper]

It was spread out into different days, each with a quite long play sessions, around 3-5 hours a day i guess? since it was on the weekend

Oh also, i remembered I quit the game only two times, the other time when i stop playing, i just put the steam deck into sleep

[spark silo]

Got it, thanks for confirming! Just to check, when the game froze, did you need to fully restart your Steam Deck to get it running again?

[rough jasper]

Nope, I just need to restart the game

[spark silo]

Just to clarify, when you said you restarted the game, were you able to go back to the title screen after it froze, or did you have to fully close it from the Steam Deck home screen and launch it again?

[rough jasper]

The game does not responding on anything, so i force exit it via steam