#Decorating issue

1 messages · Page 1 of 1 (latest)

red helm
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Every time me and my bestie try to decorate our house it starts to lag then freezes and immediately crashes. It’s been happening to us for the past 3-4 days now😭

tulip sentinel
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Hello @red helm, So sorry you and your bestie ran into those crash issues multiple times. 😢

Could you let us know if you're the host of the session and also each of the players' platforms (Steam PC/Deck, PS5, Xbox X/S)?

red helm
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My friends the host, we’re both on pc using steam!

tulip sentinel
# red helm My friends the host, we’re both on pc using steam!

Got it, thanks for confirming!

When you have a moment, could you please share the crash log from your side? It would really help us take a closer look.

You can find it by:

  • Copy-pasting this into the File Explorer address bar:
    %localappdata%\ProjectCoral\Saved\Crashes
  • Sort the files by Date Modified to find the most recent one
  • Look for a file ending in .xml and send that to us

Thanks so much.

red helm
tulip sentinel
# red helm I think this is it? its the most recent one

Yes, that’s the one - thank you so much for sharing the crash log!

Based on the log, this matches a similar report we already have in this thread https://discord.com/channels/623097219628662784/1462529060826644507.

The team is currently investigating and working on a fix. You’re welcome to add your details there, or simply follow that thread since we’ll be posting any updates in one place.

Thanks again for your help, and sorry for the inconvenience caused by this. We really appreciate your patience! goatlove2

red helm
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Okay bet! Thank you so muchButter_Saranghae_Emoji