Can’t exit NPC dialogue (PS5)

[peak sand]

Just started playing the game and cant get past the start of it. Every time I go to the Carpenter to upgrade the house, at the end of the dialogue i cant exit it. Ive restarted it, re-downloaded it, started a new world, and tried online.

[inland stag]

Hi @peak sand , thank you for reaching out to us! Could you let us know your current game version?

[peak sand]

1.002.025. Or v1.2b-1245

[inland stag]

Got it, thanks for letting us know! Could you tell us if the issue only happens when you upgrade your house, or if it also occurs when building other types of farm buildings?

Also, if you’re able to replicate it, would you mind recording a quick video and sending it here so we can take a closer look? Thanks in advance

[peak sand]

It happens anytime i try to talk to other npc’s. And the roaming ones. I havent tried building anything yet but i will try. At the end of the dialogue, when it has the down arrow instead of the bubbles, it wouldn’t let me out of the dialogue.

Would it be ok if i sent it in the morning?

[inland stag]

Of course—that’s totally fine! You’re welcome to send it in the morning or whenever it’s most convenient for you. We really appreciate you taking the time to help us look into this 😉

When you do record the video, would you mind including the part where you purchase the upgrade as well? That way, we can see the exact steps you took before interacting with any townie. Thanks in advance

[peak sand]

Of course, i really these types of games and would love to help out Developers. I will send 2-3 videos cause it’s constant.

[peak sand]

A little explanation before i send the clips i made: i started the game and went to a created world, looked through my settings to show what i changed and have set already then decided to start a new world and go through the whole process again. The times where you see the down arrow i am spamming X before holding square to skip. Also forgot to include i went through the inventory space so yall knew thatcwas working perfectly too.

And it is 6 clips

[inland stag]

Thanks so much for sending in the video and for taking the time to test this on a new save file—we really appreciate the effort!

Just to check, have you always selected the same house style (Style 3) during the upgrade, and if so, have you tried choosing a different house style to see whether you still get stuck in the dialogue afterward? 😲

[peak sand]

Youre welcome. Yeah, i usually just select the first one, that was my first time selecting a different house style to see if the outcome would change.

[inland stag]

I see! Just to confirm, does that mean choosing any house style still results in getting stuck during the dialogue for you? And would you say that you usually follow the same routine before upgrading your house?

[peak sand]

I follow the same routine. I haven’t tried other house styles yet.

[inland stag]

Thanks for confirming! Just to double-check, were you able to skip the dialogue by pressing the square button, or did you remain stuck in the dialogue?

[peak sand]

I could skip holding the square.

[inland stag]

Got it, thanks for letting us know! When you have a moment, would you mind trying a different house style and recording the attempt, just to see if the dialogue still gets stuck afterward?

[inland stag]

Also, you mentioned that it has happened when you try to talk to other NPCs, could you let us know where it happened and who was the townie you interacted with?

[peak sand]

Yes ma’am.

[peak sand]

I interacted with the jogger, i forgot her name.

Im pretty sure it will happened with more than one NPC if i tried to talk to them.

[inland stag]

Oh, noted! Could you recall if it was around the Carpenter area? Or somewhere else in town?

And could you confirm if the dialogue happened after you got stuck in the carpenter dialogue? 😲

[peak sand]

It was near the Carpenter store and it happened after i reopened the game and i tried to see what would happen if i talked to a roaming npc

[inland stag]

Got it—so does that mean the issue doesn’t necessarily occur after upgrading the house?

[peak sand]

Not necessarily, but that is when i first spotted it. Im pretty sure it happens with all npc’s, for me at least.

[inland stag]

Hi there! From your video, it looks like the Advance Dialogue setting isn’t currently bound to any button. Could you try assigning it to the X button, or resetting your controls back to the default settings, and see if that helps resolve the issue?

[peak sand]

ITS FIXEEEEEEDDDDDDD. Thank you so much

I didn’t know that had to be a key bind. I thought it was for something else.

[inland stag]

I’m so happy to hear that you’re able to progress the dialogue now! 🥺

I’ll go ahead and close this post for now. If you run into any other issues or have more questions, please don’t hesitate to reach out—we’re always happy to help 😉