Game crashes and disables graphics card

[lime cosmos]

Reproduction Steps:
It seems to happen randomly in various places in the game play that doesn't seem to fit into a pattern. In the video I managed to take I was in the coop picking up an egg.

Repro Rate:
If I load the save file it can happen anywhere between an hour or the most 3 hours, it happens in both multiplayer and single player. It happens every time I try to play.

Game Platform:
Steam

Game Version:
v1.2b-1245

Input Mode:
Keyboard and mouse

PC and GPU specs details:
Processor: AMD Ryzen 7 9800X3D 8-Core Processor (4.70 GHz)
RAM: 32.0 GB (31.7 GB usable)
Graphics Card: AMD Radeon RX 9070 XT (16GB)
Hard Disk: 2tb SSD
Operating System: Windows 11 Home (25H2)

Game settings:
Display mode - Borderless
Resolution - 3840 x 2160
Render Scale - 70
FPS Limit - 60
VSync - On
Brightness - 5

Quality Preset - Custom
Anti-Aliasing - Temporal AA
Temporal Upsampling - Off
Anti-Aliasing Quality - Epic
Textures - Epic
Shadows - Epic
Post Processing - Epic
Visual Effects - Epic
Foliage - Epic
View Distance - Epic
Plants - High
Ambient Occlusion - Epic
Motion Blur - Epic

Additional Information:
I have verified the files via Steam. I have made sure my graphics drivers are up to date. I've reinstalled the graphics drivers fresh after a clean. I've run a hardware stress test on both the CPU+RAM and graphics card and had no errors. Other games such as Baldur's Gate 3, Hytale, Space Marine 2 are all fine and have no crashes even with up to 10 hours of playtime in one sitting.

I have reduced the graphics setting in Coral Island down to minimal and it still crashes.

I have attached the crash report and a video (this recording is from Sunday, I didn't get to record a video when the crash happened today and it looks exactly the same every time it crashes), as well as my save file. I hope you can help me. Thank you! 🙂

[buoyant berry]

Hello @lime cosmos Thanks for reaching out!! if you change the display mode to Borderless or Windowed, does the issue still happen?

Thanks again for taking the time to check this for us.

[lime cosmos]

Hi, thank you so much for responding! I'll try that now and if I experience another crash I'll let you know Thank you again!

[buoyant berry]

Hey, it's okay! Please take your time. We'll always be here when you're available

[lime cosmos]

Hi, thank you! All of yesterday the game was okay during my gaming sessions, but unfortunately it’s crashing again today even after I changed from borderless 🥺

[buoyant berry]

Could you copy-paste the crash log here for us? You can find it by pasting this path into Windows Explorer: %localappdata%\ProjectCoral\Saved\Crashes
Please filter the files by date to find the most recent one, then send the .xml file here

[lime cosmos]

Hi! Here it is (I hope I attached the correct file)! Thank you 🙂

(It crashed again just a few minutes ago so this should be the most recent one!)

[buoyant berry]

Thanks for the update!

If the game crashes again, could you please take a full-screen screenshot when it happens?
This will help us check the crash log and get a better understanding of what’s going on.

We really appreciate your help and patience. Thanks so much!

[lime cosmos]

I’ll try! My PC freezes every time and then the grey screen and blue lines appear as my graphics card gets disabled (just like in the video I sent the first time) 😅 If I can’t get the screenshot, will a picture using my phone work?

Thank you again

[buoyant berry]

No worries at all!
A screenshot or a short video is totally okay — whichever you’re able to get is already a big help.

If you happen to remember around what time it happened, that’d be great too.
Thanks so much for your help

[lime cosmos]

Thank you! I'll see what I can do - no crash today so far, but if it happens again I'll see if I can record it somehow (even though the PC crashes and freezes with it)