#Stucked in steps

1 messages · Page 1 of 1 (latest)

deft hound
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I realised my character was stucked in steps such as merforlk kingdom ( attached recording ) also the step in between hot spring and town.

Repro Rate : everytime

Game platform: Steam

Game version: v1.2b - 1245

Input Mode: controller

deft hound
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Bumping this up!

wise plover
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Hello @deft hound, thank you for the report!

We’ve actually received a similar report before (you can find it here: https://discord.com/channels/623097219628662784/1447450480241283203). We’ve already shared it with the team, but unfortunately we haven’t been able to reproduce the issue on our end yet Llama_Sad_Emoji

Could you let us know if you were repeatedly or spam-pressing any buttons on your controller before getting stuck? 😮

deft hound
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Hello! Mainly the joystick to navigate and the sprint button

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I followed the steps that were mentioned https://discord.com/channels/623097219628662784/1447450480241283203 and adjusted the frame rate, which resolved the issue.

However the path will be block again when the frame rate was being adjusted back to it’s default setting

I’ll send another recording of it once I have access to my computer.

wise plover
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Also, I’ve forwarded your report about getting stuck on the stairs near the school, and the team is already working on a fix! approve2

deft hound
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Sure let me send a recording to show

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here's the video
As you can see when my FPS was no limit, my character will get stuck in steps.
However as i adjust FPS lower to 60, my character able to move pass the steps

wise plover
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This will def helps the teams replicating it! approve2

wise plover
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Oh, one more thing: does this issue happen right away if you wake up and go straight to the stairs? We’d like to know if your actions earlier in the day might also be contributing to getting stuck 😮

deft hound
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yep right away

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Oh additional info if it helps
I went to load my older saves ( last played was 2024 🤣 ) I can get pass the steps the for the first few second and it get stuck again

wise plover
deft hound
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yep this was my super old save that i last played in 2024

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just loaded it just now to check if it also have the same stuck issue

wise plover
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Okay! I’ll take a quick look at the save file you sent earlier 👌

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Okay, so we tried to recreate your steps, but the issue didn’t happen on our end Llama_Sad_Emoji we also changed the FPS to No Limit, and everything still worked fine.

Could you take a look and let us know if we might be missing a step or two? @deft hound 😮

deft hound
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nope

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i did the exact same thing

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🥹

wise plover
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Hmmm 😔 if you don’t mind, could you try recording a video showing how you press the buttons? It might help us see if there’s anything we’re missing. That would be super helpful! 🙏

deft hound
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how i press the button?

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what you mean?

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the recording of my hand + controller?

wise plover
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Yeah, recording it with your phone while you go up and down the stairs using the controller would be perfect. I know it’s a bit extra to ask 😅 but it would really help the team a lot! 🙏

deft hound
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ah sure

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one sec

wise plover
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Okie dokie, please take your time! approve2

deft hound
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here you go
my another hand was holding the phone to recoord so using one hand to navigate the controller. Hope it helps 🙏🏻

wise plover
# deft hound

Thank you so much for your help! I’ll share both this and the latest video you sent with the team, and hopefully we’ll be able to replicate the issue 😊 🎉
Oh, one more thing: could you also share screenshots of your full in-game display and controller settings? We’ll try to match your settings when testing this on our side

deft hound
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here's the screenshot! i didnt adjust anything for the controller
Sticking to the default layout

wise plover
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Thanks a lot for all your help ❤️

wise plover
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Heyaa @deft hound, sorry for the ping again! We just need a bit more info since we haven’t been able to replicate this on our end yet sadly Llama_Sad_Emoji

If you don’t mind, could you share your device specs with us? (CPU, GPU, RAM, HDD/SSD, etc.)
You can check how to find them here: https://techguided.com/how-to-check-your-computer-specs/

We want to see if this might be related! Thank you goatlove2

deft hound
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Hello! Somehow recently suddenly the stucking in steps was randomly fixed by itself

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But I start to have semi blocking when I wanna get up the stairs from mid forest to deep forest

deft hound
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Let me know if you still need my computer spec

wise plover
# deft hound Hello! Somehow recently suddenly the stucking in steps was randomly fixed by its...

Thanks for getting back to us, and glad to hear it fixed itself! approve2

Quick check: another player mentioned that changing the FPS setting from No Limit to 60 solved the issue.
Would you mind checking what your FPS limit is in the in-game settings? We just wanna make sure! 😮

And yep yep, if you’re able to share your device specs too, that’d be super helpful for us to look into this further. Thanks a bunch! goatlove2