Steam, server not found | Stairway Games | Page 1

lofty kraken Jan 4, 2026, 7:41 PM

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Bought the game in november, 25, to play with my wife. Tried installing again, checking the firewall, updating Windows 11. Used NordVPN as BR, USA, and Indonesia. Never been able to connect to a multiplayer game. We always get the text [server not found]. Honestly, we felt robbed. Tried lots and lots of weekends to do everything in my power to play the game and it just does not work. We are playing at home, using the same wi-fi, but I tried dedicated IPs and also it did not work.

It is really a shame.

tawdry cradle Jan 4, 2026, 10:04 PM

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Hello @lofty kraken thank you for the report! Could you please provide a screenshot of the error message you received and provide more information there? It'll help us keep everything organized and make sure we can address the issue more efficiently. Thanks so much for your understanding goatlove2

lofty kraken Jan 4, 2026, 11:56 PM

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I think is a well know error. No need for a screenshot, every other MP game in steam is working with us. Theres a lot os people talking about the same problem.

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It would be better if Stairway would adress this open and talk about the status of the servers, they just dont work

tawdry cradle Jan 11, 2026, 9:12 PM

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lofty kraken I think is a well know error. No need for a screenshot, every other MP game in s...

Thank you for sharing that with us, we really appreciate it. We apologize for the inconvenience this is causing.

Could you please confirm whether the issue is still occurring at this time? This will help us assess the current status.

tawdry cradle Jan 28, 2026, 3:25 AM

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Hello @lofty kraken Just to confirm, does the issue still persist in your game now?

#Steam, server not found