Crossover not showing on either game screen | Stairway Games | Page 1

cobalt pendant Dec 29, 2025, 4:18 AM

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this happens every time i open either game, its just gone! the coral screen used to show it but no longer does
i play on steam, and steam deck, it is not there on both devices
ive repaired both games on steam, and nothing shows, ive talked in the general chat a little bit about this and its showing for someone else and not me unfortunately

tawny sandal Dec 29, 2025, 4:41 AM

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Hello @cobalt pendant, thanks for the report! Have you tried verifying the integrity of the game files for both games to see if the crossover button appears? 😮

cobalt pendant Dec 29, 2025, 5:44 AM

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yes i have!

tawny sandal Dec 29, 2025, 10:32 AM

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cobalt pendant yes i have!

Ahh got it. I’ll need to check this with the team, but since we’re currently on a holiday break, it’ll likely have to wait until they’re back. I’ll get back to you once I have more information! approve2

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But just to confirm in the meantime: is this your first time purchasing one of the games (or both) and trying to redeem the code? 😮

cobalt pendant Dec 29, 2025, 10:09 PM

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That's fine! And I've had coral since early access! And I bought funguys yesterday! I havent played coral in about 2ish weeks, and then I opened funguys to try it out and play and realized the buttons for the crossover were gone.. the only thing I havent tried was a fresh install of both games, and even on my steam deck I only opened funguys and the crossover button is also missing.. I am in a steam family and I even removed both games from it just in case.. but I can confirm before I took a break from coral the button was there

tawny sandal Dec 30, 2025, 3:34 AM

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cobalt pendant That's fine! And I've had coral since early access! And I bought funguys yesterd...

Noted on all the extra details! That helps a lot. Hopefully we can get this sorted soon so you can meet and redeem Rusdy 👀
Really appreciate your patience in the meantime! goatlove2

cobalt pendant Dec 30, 2025, 4:55 AM

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of course! Llama_Saranghae_Emoji

tawny sandal Jan 4, 2026, 11:58 PM

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Hello @cobalt pendant @short chasm @elder ridge, thank you so much for your patience!

I’ve checked with the team, and they’d like to know if you were playing in co-op before the button suddenly disappeared? We’d like to see if this could be related to a firewall issue 😮

cobalt pendant Jan 5, 2026, 12:00 AM

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I personally was not playing co-op! I last played that when it was released

short chasm Jan 5, 2026, 12:11 AM

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I also have not played multiplayer since it's release. And funnily enough, I know the collab banner was still on the title page on December 18th. I had taken a screenshot of it and sent it to a friend who had asked me if the collab was still ongoing. It's only a couple weeks later that she surprised me with a gift copy of fun guys so that I could have Rudsy on my farm. And mysteriously the collab button was no longer there.

tawny sandal Jan 5, 2026, 12:27 AM

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Got it, thanks for sharing! I’ll pass this along to the team @cobalt pendant @short chasm 🚀

And no worries, the crossover isn’t over yet, so you should still be able to redeem it once we figure out why the button disappeared on your side approve2

tawny sandal Jan 5, 2026, 12:52 AM

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Sorry to ask again, would you mind trying co-op real quick? Just for testing purposes @cobalt pendant @short chasm

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Just so we can make sure you’re able to connect properly

cobalt pendant Jan 5, 2026, 12:58 AM

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sure can just give me a moment to get it running

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yes i can connect and seems to be working fine!

short chasm Jan 5, 2026, 1:05 AM

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I can connect to multiplayer! sorry for taking so long

tawny sandal Jan 5, 2026, 3:45 AM

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Okie dokie, thanks for confirming. Will relay this back to the teams! 🚀

tawny sandal Jan 5, 2026, 4:58 AM

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Hey again. Can you open this link and grab a screenshot for us? https://addon.chknpig.com/ @cobalt pendant @short chasm thanks! 😊

cobalt pendant Jan 5, 2026, 5:04 AM

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short chasm Jan 5, 2026, 5:10 AM

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tawny sandal Jan 5, 2026, 8:03 AM

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Noted, thanks! laugh2

tawny sandal Jan 6, 2026, 7:29 AM

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Hi again @cobalt pendant @short chasm, can you try launching the game as admin and check if the crossover button shows up? 😮

short chasm Jan 6, 2026, 7:54 AM

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tawny sandal Hi again <@188178628994007040> <@326972275968442369>, can you try launching the ...

Sadly that did not work :c

tawny sandal Jan 6, 2026, 8:54 AM

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short chasm Sadly that did not work :c

Could you please try the steps below instead?

Open your Steam Library and right-click on Coral Island.
Select Manage → Browse local files.
Open the folder: ProjectCoral → Binaries → Win64.
Take a screenshot of that folder and share it with us.

Thank you for your patience with us! 🙇‍♀️

cobalt pendant Jan 6, 2026, 9:06 AM

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heres mine! and its not a problem! it wouldnt let me run as admin

tawny sandal Jan 6, 2026, 10:28 AM

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cobalt pendant heres mine! and its not a problem! it wouldnt let me run as admin

Noted, thanks for sharing! 🙏

We noticed that the steam_app.id file is missing from the Win64 folder. Let’s try this to fix it:

Find the Steam shortcut on your desktop, or go to your Steam install folder and locate Steam.exe.
Right-click Steam.exe and select Properties.
Go to the Compatibility tab.
Under Privilege Level, check Run this program as an administrator.
Click Apply, then OK.
After this, the steam_app.id file should appear either in the Coral Island folder or the Win64 folder (If it shows up in the Coral Island folder, please move it into Win64).
Once that’s done, try opening Coral Island again and check if the crossover button appears.

cobalt pendant Jan 6, 2026, 10:36 AM

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The only steam.exe that I see says steam.exe.old but the application itself is set to run as admin

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I still did this either way and I do not see the id file in either of the folders

tawny sandal Jan 6, 2026, 10:43 AM

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Okie dokie, I'll let the teams know again! 🚀

cobalt pendant Jan 6, 2026, 10:46 AM

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Thanks for much for the help by the way! goatlove2 is it also safe to assume that when the fix is found ill do the same for funguys as well?

short chasm Jan 6, 2026, 6:46 PM

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tawny sandal Could you please try the steps below instead? - Open your Steam Library and righ...

Sorry for the late reply, I think we are in very different time zones 🙂 I also tried what you followed up with Beanie and having steam run as admin did not make a difference.

short chasm Jan 6, 2026, 6:47 PM

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cobalt pendant heres mine! and its not a problem! it wouldnt let me run as admin

I had to go into my steam games folder, find Coral Island and run the original .exe as admin. Apparently you can't run a steam shortcut as admin. But doing so didn't work for either game so I don't think it would've worked for you either.

short chasm Jan 6, 2026, 10:40 PM

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I'm not sure if this is relevant, but I tried to access multiplayer today and it says I'm in offline mode and can't do that. Steam is not in offline mode, and when I click the "go online" button that Coral Island prompts me with it says it says connection failed. This makes me wonder if the other night when you asked me to try MP if maybe I clicked my single player instead since it was really late at night and I was tired. I have no idea why this would effect Funguys, but I wanted to update here in case it helps. My firewall shouldn't be a problem, because I checked it and it says Funguys AND Coral Island are allowed through, and on top of that I've played the multiplayer in the past. So no idea what's going on. I'm really frazzled all this is happening over me just wanting to claim the collab code.

cobalt pendant Jan 7, 2026, 12:19 AM

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yeah now that im awake i tried and it didnt work for me either, its just weird to me that its effecting both games for me

tawny sandal Jan 7, 2026, 1:07 AM

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cobalt pendant Thanks for much for the help by the way! <:goatlove2:795962347499814912> is it a...

Yup yup! We’re working on a fix for both games ^^

tawny sandal Jan 7, 2026, 1:07 AM

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short chasm Sorry for the late reply, I think we are in very different time zones 🙂 I also ...

No problem, thanks for sharing this! approve2

tawny sandal Jan 7, 2026, 1:09 AM

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short chasm I'm not sure if this is relevant, but I tried to access multiplayer today and it...

This is great info, thank you! Would you mind trying that again and sharing a video with us? We’d like to see how it goes on your end 😮
Also for @cobalt pendant, could you please try the same steps and let us know if the result is the same as Beauty?

cobalt pendant Jan 7, 2026, 1:13 AM

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when i saw her message i did try with my partner just about an hour or so ago! for me MP works fine

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as for the other steps those did not work for me

tawny sandal Jan 7, 2026, 1:20 AM

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Ahh got it that multiplayer works fine on your end Duck_Saluting_Emoji

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Could you please try this next?

Open Command Prompt (CMD)
Type the command below and run it: powershell "( [System.Net.HttpWebRequest]::Create('https://addon.chknpig.com') ).GetResponse()"
Please send us a screenshot of the result, similar to the attached example.

Sorry for the extra steps, we’re still trying to narrow down what might be going wrong, and we really appreciate your patience and cooperation! 🙇‍♀️

cobalt pendant Jan 7, 2026, 1:25 AM

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should i run as admin instead?

tawny sandal Jan 7, 2026, 1:26 AM

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cobalt pendant should i run as admin instead?

Yup, can you try and see how it goes? 😮

cobalt pendant Jan 7, 2026, 1:26 AM

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tawny sandal Jan 7, 2026, 1:27 AM

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cobalt pendant

Okie dokie, lemme share this with the teams just a sec 🚀

cobalt pendant Jan 7, 2026, 1:27 AM

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okay! take all the time needed!

short chasm Jan 7, 2026, 1:33 AM

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tawny sandal This is great info, thank you! Would you mind trying that again and sharing a vi...

It must've been a hiccup with my internet at the time because multiplayer is now working fine. I'll try the command that you had Beanie try.

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Sorry for having to use a photo of it but for some reason my laptop wouldn't take a screenshot.

tawny sandal Jan 7, 2026, 1:50 AM

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short chasm Sorry for having to use a photo of it but for some reason my laptop wouldn't tak...

It’s totally fine, we can see it clearly! Time to share this to the teams, tysm!! 💖

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Could you please try running Command Prompt again using this command:
powershell -command "[Net.ServicePointManager]::SecurityProtocol = [Net.SecurityProtocolType]::Tls12; ( [System.Net.HttpWebRequest]::Create('https://addon.chknpig.com') ).GetResponse()"

Sorry about that, guys! 🙇‍♀️ @cobalt pendant @short chasm

cobalt pendant Jan 7, 2026, 1:57 AM

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its np! im willing to try anything thatll help

short chasm Jan 7, 2026, 2:15 AM

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tawny sandal Jan 7, 2026, 2:45 AM

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Thannk youuu!! I'll let the teams know ✨

tawny sandal Jan 7, 2026, 6:05 AM

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Can you take a quick look in the game and let us know if the crossover button appears now? Our team has made a small server-side change @short chasm @cobalt pendant 😮

cobalt pendant Jan 7, 2026, 6:08 AM

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i do not see it D:

tawny sandal Jan 7, 2026, 6:32 AM

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cobalt pendant i do not see it D:

Llama_Sad_Emoji got it thanks for confirming!

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Did you check only Coral Island or both with Funguys Swarm as well? 😮

cobalt pendant Jan 7, 2026, 6:34 AM

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just coral, i can check funguysd as well!

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just checked also not there for me

short chasm Jan 7, 2026, 6:35 AM

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I checked both and sadly still no collab buttons.

tawny sandal Jan 7, 2026, 6:41 AM

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Notedd!!

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Okay last command: curl -vI https://addon.chknpig.com and it'll be like this, can you try again? 🥹 @cobalt pendant @short chasm

cobalt pendant Jan 7, 2026, 6:44 AM

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tawny sandal Jan 7, 2026, 7:24 AM

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cobalt pendant

Got it, thank uuu~

clear meteor Jan 7, 2026, 8:31 AM

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Not a member of the team, but a hunch. @cobalt pendant @short chasm do both of you have windows 10 or windows 11?

cobalt pendant Jan 7, 2026, 8:32 AM

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i have 10, but its also doing the same on steam deck

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i do have a laptop that can run 11 though

clear meteor Jan 7, 2026, 8:33 AM

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cobalt pendant i do have a laptop that can run 11 though

If you can see on windows 11 laptop just to check. There have been MP issues with windows 10 players, so maybe the button is also that

cobalt pendant Jan 7, 2026, 9:38 AM

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clear meteor If you can see on windows 11 laptop just to check. There have been MP issues wit...

Unfortunately it doesnt show there either, im not sure what the issue is, but if its a file issue i have it along with most other games on an external ssd so nothing would have changes besides the os, but it was worth the shot!

short chasm Jan 7, 2026, 5:35 PM

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clear meteor Not a member of the team, but a hunch. <@188178628994007040> <@32697227596844236...

I have Windows 11. What's baffling about this whole thing is that the collab button was there on December 18th. I know because a friend asked me if the collab was still ongoing so I went and checked and I even sent a screenshot to her of it lol.

short chasm Jan 7, 2026, 5:37 PM

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tawny sandal Notedd!!

shell atlas Jan 8, 2026, 1:35 AM

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Hey, just adding to this that I don't have the button on either game. I'm playing on Steam with win 11, and on Funguys Swarm I'm 0.4.1-Early Access+173865 and my Coral Island version is v1.2b-1245. Don't know if this'll help at all but I did also have the buttons in the beginning, they only disappeared after the new items were added.

tawny sandal Jan 8, 2026, 6:20 AM

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shell atlas Hey, just adding to this that I don't have the button on either game. I'm playin...

Hello! Do you remember the last time (in real life) you opened Coral Island or Funguys Swarm and the crossover button was still there? 😮

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If you’re willing, could you try installing and using https://1.1.1.1/ before opening the game and let us know if the crossover button appears?
Also, have you tried using a different network, like a mobile hotspot? Sorry if you’ve already tested this!

@short chasm @cobalt pendant @shell atlas 🙇‍♀️

shell atlas Jan 8, 2026, 6:31 AM

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I can probably tell you if I can find out what day I hopped on before testing the new items. I'll see what I can find in my files. I'll also give cloudflare a try in a few. Uno momento

shell atlas Jan 8, 2026, 7:05 AM

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Hey! Just tried using cloudflare and it worked! The buttons have returned and I was able to generate my code and everything. To be honest it's looking like it could be a VPN issue. I had to turn mine off to use cloudflare so that may have something to do with it. I can say that the only times I played Coral Island this year though were July and the beginning of December (crazy year). I remember seeing the buttons recently before they disappeared so I think I can narrow down when I saw it to Dec. 4th and it being gone by the 18th. This is just a guess but I was having an issue where the game would crash anytime I right clicked whenever I was in the housing deco menu. I took a break after three crashes that day to let my system settle. (That issue is resolved, tested again today. If it happens again I'll report it.). That was around the last time I remember seeing it. I may not be exact but that's what I'm thinking. I hope it helps!

cobalt pendant Jan 8, 2026, 9:08 AM

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omg yay! both buttons appear for me with that! i also remember seeing the buttons around the 20th of dec bc it was my birthday, and i was going to get funguys after christmas and realized they were gone sometime during that time

tawny sandal Jan 8, 2026, 9:47 AM

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Yayyy! 🎉 Great to hear the button shows up after using Cloudflare, that means you can redeem and play with the Rusdy skin now! laugh2

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Just to double-check: if you turn Cloudflare off, does the button disappear again? Also, are you using any antivirus other than Windows Defender? 😮

cobalt pendant Jan 8, 2026, 12:22 PM

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i turned it off and the button is gone again, and no just windows defender

tawny sandal Jan 9, 2026, 1:59 AM

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cobalt pendant i turned it off and the button is gone again, and no just windows defender

Ahh, this is really helpful approve2 Just one more thing (sorry if we’ve already asked 😅): did the button disappear right after you got Funguys Swarm, or was it still there for a while before disappearing later on?

cobalt pendant Jan 9, 2026, 2:06 AM

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It was fine right after I got it, I hadn't played coral for a few days at that time so my timeline matches with the others around the 18th-20th, I'll look at when I bought it.. that was the 28th of December the button was never there for funguys but I do remember before around the 18th-20th ish the button was there for coral

tawny sandal Jan 9, 2026, 2:24 AM

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cobalt pendant It was fine right after I got it, I hadn't played coral for a few days at that ...

Noted, thank you for this I'll forward this info to the teams 🚀

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Thanks so much for all your help ^^

cobalt pendant Jan 9, 2026, 2:34 AM

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Of course! goatlove2

short chasm Jan 9, 2026, 3:25 PM

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Sorry I disappeared for a couple of days. I think I got a bit mixed up. What is cloudfare? Is it the link Dinda gave us to install? If it's a security thing I don't think I use that.

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I think I'm just not understanding something because I installed the thing Dinda sent and it still didn't work for me. I think my browser might have a VPN but I wouldn't have an idea how to turn it off if I'm correct on that.

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Nevermind, I messed around with a few things and it worked! Generated my code and got it redeemed on Coral Island! 😄 Thanks for all the help Dinda

cobalt pendant Jan 9, 2026, 8:32 PM

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So sorry I just woke up on this end but im so glad you got it working too! Butter_Saranghae_Emoji

tawny sandal Jan 12, 2026, 12:44 PM

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short chasm Nevermind, I messed around with a few things and it worked! Generated my code an...

Ah, so sorry for the late response! I’m glad to hear everything’s working properly now 😊
If you run into any other issues, don’t hesitate to reach out. Enjoy the game and the rewards! 👀 ✨

sharp smelt Jan 22, 2026, 10:54 PM

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I have just got funguys on 22nd jan and i also dont see anything on any of them is it still availiable 22nd jan 2026 coral island v1.2B funguys 0.4.1 early access+175444

tawny sandal Jan 23, 2026, 1:41 AM

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sharp smelt I have just got funguys on 22nd jan and i also dont see anything on any of them ...

Hi hi! If you’re willing, could you try installing and using https://1.1.1.1/ before opening the game and let us know if the crossover button appears? 😮

sharp smelt Jan 23, 2026, 7:20 AM

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yay it worked thank you

#Crossover not showing on either game screen