#Every time I want to decorate my house, the screen freezes
3 messages · Page 1 of 1 (latest)
heyas! the developers are gonna need a bit more information! Please follow the pinned post on bug reporting guidelines or check here! #1222877204233584722 message It has a template! Every bit of the information helps the developers out in fixing the issue! Please note that the use of mods or any type of file alteration will result in the developers not being able to assist you!
Hello @wheat crescent, thanks so much for the report, and we’re really sorry to hear that your screen froze while decorating your house, that sounds frustrating! 
Just a heads-up that the team is currently on a holiday break, so we won’t be able to investigate right away. For now, we’re gathering information so everything can be checked once the team is back 🙂
Since you’re playing on PC, could you please let us know if you’re playing through Steam? It would also help a lot if you could share your device specifications.
If you’re able to complete your report using the guidelines that VixiaChick shared above, that would really help us collect the necessary details. Thank you for your patience and support! 