Game crashing when in decorating screen

[mortal linden]

Unsure about single player but when on the decorative part (where you're decorating your house) we have been crashing every time.
I am the host and I am on an Xbox one series X and it crashed on me twice and my brother whos on a ps5, has crashed too many times to count (over 10) when in decore mode in his house.

[hallow heath]

Hello @mortal linden thank you for the report! If you get a chance to open the game again, could you please record a short video showing when the issue happens? It’ll really help us understand the situation better!

Thank you so much!

[mortal linden]

I will tomorrow, done for the night 🌙

[mortal linden]

Unfortunately it cut off cause someone called but seconds after the screen turned black and took me to the main xbox page

[hallow heath]

Got it, thanks! Do you remember what your brother was doing as the guest while you were decorating?
And does it happen with all furniture or just certain pieces?

[mortal linden]

He was harvesting his crops and im unsure if its all pieces. Its more of if we lay down more than 5 pieces the games like "how dare you" and boots

[hollow belfry]

Hiya! I’m part of the team here 😊

Just to make sure we understand this correctly—does this happen with any 5 random furniture items that you place down? Also, if you log into the game and go straight into decor mode as soon as your character wakes up (while your brother is harvesting crops), does it still crash? We’re trying to narrow down whether decor mode itself is causing this, or if it’s being triggered by something done earlier 😮

[proper geode]

Hey! Im having this problem too. Sometimes it happens when I just open the decorating menu before I even get a chance to place or move anything.

[hollow belfry]

Hiyaa! Could you let us know which platform you’re playing on? Also, were you decorating your house or your farm when this issue happened? 😮

[mortal linden]

Xbox on S, and Playstation 5
Also in the house

[static swan]

Hey @mortal linden We just need a bit more info to help us narrow this down.
Does the crash only happen when you move more than one furniture item?
Does it trigger when you enter Decor Mode, or only after you finish moving something?

And if your brother is a guest but not harvesting anything while you’re in Decor Mode, does the crash still occur?

[mortal linden]

Happens when placing more than one item, it fluctuates between 3-5 items and yes he could just be standing there doing absolutely nothing and itll crash

[static swan]

Sorry for the late reply, and thanks for letting us know!
Could you tell us if there were any pets inside the house when you entered Decor Mode?

Thanks so much!

[mortal linden]

No pets were all outside