#Game keeps freezing :(

1 messages · Page 1 of 1 (latest)

short cedar
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Reproduction Steps: Game was paused while I made lunch and is now frozen. This has happen 3 times since the update.
Repro Rate: Once daily
Game Platform: Steam PC
Game Version: Build version v1 .2b- 1244
Input Mode: Keyboard & Mouse
PC Specs: CPU- 13th gen intel (R) core (TM) i5-13400F. GPU AMD Radeon Rx6700 XT. Board- Pro B66oM-A wifi DDR4. Ram- 32.0 GB
Attachments (if available):

trail basin
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Hi @short cedar , thank you for reaching out to us! Could you let us know whether the game eventually crashes after it freezes, and approximately how long the freeze lasts? Your details will help us investigate the issue 😉

short cedar
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It hasn't crashed yet it only freezes so it lasts untill I force quit the game. 😊

trail basin
short cedar
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It was paused for a couple hours so not sure how long it was frozen but when i was playing yesterday for a few hours and it froze it doesn't unfreeze I have to force it to quit. Hope that helps

trail basin
short cedar
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It is on fullscreen

trail basin
# short cedar It is on fullscreen

Thanks for providing that information! When you have a moment, could you try switching your display mode to Borderless and see if the freezing issue happens again in the future? aww2

short cedar
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🙁 it was going so well, So i put it in Borderless like you said but for the first time it has frozen in a cut scene.

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even scott looks shocked 🤣

trail basin
# short cedar even scott looks shocked 🤣

Nooo! I'm sorry for the unpleasant surprise, Scott Scott_Crying_Emoji
Thank you for letting us know how it goes! Have you tried verifying your file integrity to see if it helps resolve the issue? To do so, please follow these steps: Go to your Steam Library > Right-click the game > Properties > Installed Files > Verify Integrity of Game Files.

short cedar
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I verified the file integrity and it froze earlier today. 😢

trail basin
# short cedar I verified the file integrity and it froze earlier today. 😢

Oh, I'm so sorry to hear that! Does that mean the game now frequently freezes without being paused at all?

And If you’re able to replicate the freezing issue, could you also open Task Manager while it happens? This will let us see how much memory the game is using when it freezes, which would be a big help Butter_Saranghae_Emoji

short cedar
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Yes it freezing anywhere here's the memory from task manager.

trail basin
# short cedar

Got it, thanks for letting us know! When you get a chance, could you try letting the game freeze to see how long it usually lasts?

If the issue happens again, it would be really helpful if you could record a short video showing what happens just before the freeze and share it with us here, so we can take a closer look. We really appreciate your help! approve2

young aspen
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Hey there, I've been having the same problem since the latest update ): it freezes mostly when I pause on ESC, also when I'm using other tabs and more rarely when I'm actively playing the game. Let me know if you need any other details about my pc, platform I use or even my save files, I'm happy to provide it. 😊

trail basin
young aspen