Game crashed 3 times

[full shale]

After I updated my game yesterday, after a few hours of playing the game just decides to crash and my screen stops moving :( not sure if it's a storage thing

[dull epoch]

Hi @full shale , thank you for reaching out to us and we're truly sorry for the inconvenience! Could you let us know which platform you're playing from (Steam PC/Deck, Xbox PC/S/X, PlayStation 5) and your current game version?

[full shale]

I'm using steam PC and it's the most updated version (I forgot the numbers)

[dull epoch]

Noted, thanks for sharing the details! Would you mind letting us know what you were doing in the game before the latest crash occurred? Any detail you remember can help us further investigate the issue

[full shale]

Hmmm i think all times it crashed it was while i hit dash to make my farmer run

And it was after i had played for about 3-4 hours

[dull epoch]

Thanks for sharing those additional details! Could you please send us your crash log and save file so we can take a closer look? If you’re able to replicate the issue, or if it happens again during your next gameplay, it would be really helpful if you could also share a video of it here 😉

[full shale]

For some reason i cannot find the save file despite following the steps :/ i have a saved games file for hades but not coral island?? Very confused

I forgot to turn on the recording feature but it just crashed again while i was taking a ocean creature from those cage thingies ueueue

I’ll send a video next time it happens!

[dull epoch]

Hi there! Can you try to look for the Save File by copy-pasting the following file path into your Windows Explorer: %localappdata%\ProjectCoral\Saved\SaveGames? Then, for your convenience, you can compress the SaveGames folder into a ZIP file before sending it here

[full shale]

unfortunately this is what shows up!

[dull epoch]

I see, could you try finding it another way? Open your Steam app > Go to Library > Right click Coral Island > Manage > Browse Local Files > Project Coral > Saved > Crashes?

[full shale]

i couldnt find a saved folder but i did find something called "crash report client", could it be this one?

[ancient pond]

Try this - C:\Users\your PC name \AppData\Local\ProjectCoral\Saved\Crashes

Make sure you have your folders unhidden

[cerulean dune]

Hello @full shale,
Just wanted to follow up and see if you’re still experiencing the issue on the current version, and whether you managed to find the save file?

Let us know whenever you can - thank you! 🙏

[full shale]

Hii I never did manage to find the save file but my game stopped crashing somehow😭so I guess it's all good