Haunted House bug

[wispy falcon]

Steps: while doing the haunted house, I entered, door 2, then 1, and then on the door 3 I entered this bug. I had e different NPCs with me, the 3rd door that cause the bug, I was with Rafael.
Repo rate: only once, since it happened on the last door on the haunted house. Will try again next Halloween and update ticket.
Game version: v1.2b-1244
Platform XBOX
Input : XBox controller
I attached 1 video of how I ended up where I was, out of bounds, the game still worked, like I wasn't stuck.

To add, how i ended on that platform: I picked the key, and the same animation ( getting thrown in the air) happened, I could not get off the platform.

[polar leaf]

I had this happen to me except I got launched into the void

Every time I took a key I got launched

[uneven flax]

Hello @polar leaf thank you for the report! Could you let us know which platform you're playing from (Steam PC/Deck, Xbox PC/S/X, PlayStation 5) ? If possible, could you share a short video of the issue?

[uneven flax]

Hello @wispy falcon thank you for the report! Could you let us know which Xbox platform you're playing from (Xbox PC/S/X) ?

[wispy falcon]

It's the Xbox console.

[polar leaf]

Xbox, I have videos

[uneven flax]

Can you share it here @polar leaf ?

[uneven flax]

Hello @polar leaf @wispy falcon Can you confirm whether you're playing on Xbox Series X or Xbox Series S?

[wispy falcon]

I am on XBox series X

[uneven flax]

Noted, thanks for your confirmation! I'll relay this information to the team for checking. We truly appreciate your patience and understanding as we work to resolve this issue

[polar leaf]

Xbox x for me

It’s not a big deal for me at least, I found it funny

[round gust]

#1449958404154986549 message

same issue- figured to just link the stuff here.

I had Mark with me and I applied two videos choosing right or left key first respectively.

Got slightly different effects

[haughty sparrow]

Platform:
PC, Steam

Issue:
In the 3rd room, when choosing to interact with the keys, my character model was flung above the map, and eventually landed underneath the map. However, when continuing on with the script, the game reset my character model correctly to outside the haunted house. I was partnered with Yuri for this room.

[hollow wyvern]

Hello @round gust @haughty sparrow Thanks for the heads up!
We appreciate you sharing that this issue also happened on your end. The team is actively working on a fix for it.

Thanks for your patience in the meantime! 😊