Saved game can't load, computer freezes. Force restart, game freezes at opening saved game | Stairway Games | Page 1

distant stratus Dec 5, 2025, 12:12 PM

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Last night after the game saved I quit to title, put computer to sleep. The morning I click to open the saved game, the loading icon spins for a while, stops, and the whole computer freezes.

Forced a restart, go to start game again. After clicking on the saved game to open, the game freezes. Retried several times. Checked Steam and I have Build ID: 21017909. I verified the game's files and those are fine.

Processor Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz 2.40 GHz
Installed RAM 16.0 GB
Graphics Card NVIDIA GeForce GTX 1660 Ti (6 GB)
Edition Windows 10 Pro

acoustic crow Dec 6, 2025, 3:09 AM

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Hi hiii @distant stratus. So sorry you weren’t able to keep playing because of the constant freezing! 😔

If possible, could you share a video of the issue? If you can have Task Manager open while recording, that would be super helpful for us to see any performance spikes 🙏

P.S. If the video is too large, feel free to upload it to an external storage service and drop the link here

distant stratus Dec 9, 2025, 12:36 PM

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acoustic crow Hi hiii <@923751923801292850>. So sorry you weren’t able to keep playing because...

Hi @acoustic crow, after a couple retries it finally started and I haven't had an issue since. I had not seen your reply. If there's a next time, I'll get that information

#Saved game can't load, computer freezes. Force restart, game freezes at opening saved game