I've never received my kickstarter key and nobody answers my emails.

[sweet lion]

So I backed the game on kickstarter a long time ago. I wanted a Switch key, but now since i'm not even sure the game will release on Switch, I'd like to get a Steam key.
I've contacted Stairway be email, but haven't received anything back yet.
Is there anyway someone from Stairway contact me through Discord so I can give them my information and we can sort this out?

Thanks!

[formal blade]

I am having very similar issues. As is my sister @velvet crest and my best friend @left mortar

I would like someone to get into contact with, as I can’t even get my thing switched over, considering a purchased the game on steam in the wait for the switch.

[slow zephyr]

Hello everyone!
Yes yes you can send us an email regarding this to [e-mail]. If you encountered any issue, feel free to DM me too!

[long saddle]

i sent an email over 2 weeks ago and haven’t heard back. it’s discouraging to know people have played it for a long time and the game has even gone on sale and i’m just waiting ):

[slow zephyr]

oh do you mind DMing me your email address so I can check it?

[sweet lion]

Same on my side. I'll DM you my email address too.