Save file missing on PS5 | Stairway Games | Page 1

maiden drift Nov 8, 2025, 7:03 PM

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Hi, I already played for 140 hours, previously, I played for about 20 hour and my save file gone. So I started it over again for a second time. And just a few hours back, my save gone agin.

I'm on my year 1, 26 fall, town rank B.

I'm about to sleep and end the day, when the game crashed and my save file missing. I tried to sync from my ps5 cloud, but it didn't work. Also tried to deleted and reinstalled the game, and nothing works.

Could you help me get through this upsetting situation?

Here's the pict of home screen, and when I looked for a backup, my save file's not there either.

thick parcel Nov 9, 2025, 11:31 PM

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Hi @maiden drift! We’ve already replied to your other post https://discord.com/channels/623097219628662784/1436899190759489727, so we’ll continue the discussion there and close this one to avoid duplicates.

Thank you so much for your understanding, and sorry again for the inconvenience! 🙏

maiden drift Nov 10, 2025, 1:38 AM

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Hi, I read about same kind of trouble on XBOX in this Post, yesterday:

#1334594383638560840 message

And tried the solution you guys wrote, and it worked out for my game on PS5 too. I think everyone who play on console and experience the same issue can try this method.

Go to Settings and set Show Backup to "Yes."
Start a new game and play until the opening cutscene is finished.
Return to the main menu and go to the save list.
Toggle Show Backup (bottom left of your screen) to see if the backup appears.

#Save file missing on PS5