#Please Help Co-Op Load In

1 messages · Page 1 of 1 (latest)

storm gulch
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I try to select a saved Co-op game file and it instantly takes me to the image attached saying error every time. I’ve deleted the app reinstalled it, rebuilt the data base, changed the network setting and nothing fixes the issue I’m starting to think Ive lost my file with soo much effort put in from my wife and I. Ive tried hosting other co-ops farms they work but for some reason our main farm wont work. Does anyone know how to fix this? Please help please

quartz marten
velvet tiger
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Hello @storm gulch,
I'm sorry for the crash, and thank you for letting us know. 🙇‍♀️

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If you had a chance to open the game again, could you record a video showing when you try to open your save file? This will help us to understand the situation better!

A phone-recorded video will be totally fine. Thank you!

storm gulch
storm gulch
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Title: I am not able to load into my main co-op saved file, it takes me back to error everytime.

Reintroduction Steps: I loaded into Coral Island, clicked on Co-op, chose the main file I usually play on, then got kicked off the app before it could even load the file.

Repro Rate: Happens everytime i press on that specific saved file in co-op.

Game Platform: PlayStation 5

Game Version: v1.2-1242

Input Mode: Controller

Pc and Gpu specs Details: AMD RDNA 2 with 36 compute units

Crash Log: Cant copy and paste due to console

Your save File: Cant attach because it is on console not sure how to