Hi there! I’m also part of the team and just wanted to clarify that you can switch between both merfolk and human forms while changing your wardrobe. Each form has three different zoom levels, so you can take a closer look at the clothing and see the details more clearly 😉
We’ve also included a video to show how the zoom option works. You should be able to use the right stick to scroll back down to the human form, since in your video, the selection seems to jump straight to the merfolk form when zooming in.
Could you please try this and let us know what happens on your end? Based on the video you shared, it looks like you exited the wardrobe after zooming in, so we just want to make sure we’re understanding what the issue is 🙇♂️