Hey I'm streaming from PS portal but after the new update (v1.2-1242) my ps5 version shows that its updated. But when I stream from the cloud on my ps portal it shows v1.2-1240 and this does not allow me to connect to my co-op farm as my wife plays on the ps5. Any guidance to help remedy this?
#Ps portal
serene phoenix
unkempt fiber
Hi @serene phoenix. Thanks for reaching out to us!
For this particular issue, we recommend contacting PlayStation Support directly through the following link: https://www.playstation.com/en-us/support/
Thank you so much for your understanding! 🙏
unkempt fiber
Hiya @serene phoenix. Does your PS Portal finally have the latest update now, or is it still stuck on v1.2-1240?
serene phoenix
Yes it did update, thank you
unkempt fiber
Yes it did update, thank you
Ah, thank you for confirming! If possible, could you also let us know your region (Americas, Asia, Korea, Japan, or Europe)? It’s just for our notes in case something like this happens again 📝
serene phoenix
Americas