#Coop : Crash when I enter the chicken coop

1 messages · Page 1 of 1 (latest)

untold atlas
#

Title : Crash when I enter the chicken coop

Reproduction Steps : I am the guest player in the game, which is played by two people. After three days, if I enter the chicken coop, the game crashes. This has been happening more frequently since the last update. The same thing happened to me once with the barn.

Repro Rate : After three days, Sometimes after 1 day since the last update.

Game Platform : Steam

Game Version : 1.2-1242

Input Mode : Controller

PC and GPU specs details : AMD Ryzen 9 7950X3D, 32Gb RAM, Nvidia RTX 4090

Crash log (Please copy paste the Unreal crash log content here before you 'Send and Close') : LoginId:eaef70344e81a484fe613585963095d9EpicAccountId:943ec5da95f643d88e341ca7cba814f9Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x000000000000005b

Attachment (Additional Image/Video, Crash log file)

quiet trout
#

Hello @untold atlas,
Thank you for bringing this to our attention, and I'm truly sorry for the inconvenience. 🙇‍♀️

#

Could you please let us know how many players are in the session and which platforms they are using?
Also, do you happen to have any screenshots or videos related to the issue?

untold atlas
quiet trout
# untold atlas

Hey Steven, thanks for the screenshot!

To help us gather more details, could you confirm a few things:

  • How many players were in your session?
  • What platform was each player using, and was the Host on Steam too?
  • What were you doing when the crash happened? Did it occur right after entering the Coop/Barn?
  • What were the other players doing at that time?

The details will be helpful for us to reproduce the issue. Thanks so much for the help!🙌

untold atlas
#

Hello,

How many players were in your session? 2
What platform was each player using, and was the Host on Steam too? Steam by steamdeck
What were you doing when the crash happened? Did it occur right after entering the Coop/Barn? Yes
What were the other players doing at that time? He is either harvesting or he may sometimes be in a building or in front of the chicken coop/barn.

quiet trout
# untold atlas Hello, How many players were in your session? 2 What platform was each player ...

Could you please help share the host's save file with us?

To find the file directly on Steam Deck, kindly follow these steps:

  • Open Steam Deck Desktop Mode
  • Go to: /home/deck/.local/share/Steam/steamapps/compatdata/
  • Inside this folder, you’ll see multiple folders with random numbers. Look for the Coral Island folder, which has the code 1158160
  • Open that folder and go to:
    pfx → drive_c → Users<your username>\AppData\Local\ProjectCoral\Saved\SaveGames

If there is any trouble finding it, kindly let us know! 🙏

untold atlas
quiet trout
# untold atlas Hello, this is the save game.

Hey Steven! Thanks for sending the files — I’ll share them with the team to take a look. 🙆‍♀️

Also, we just pushed a new hotfix! Could you let us know if the crash still happens when you enter the coop/barn?

If it does, a short video of it would be super helpful for us. You can use Steam’s built-in recording feature to capture it (here’s how: [Steam Game Recording](#1405500927292477561 message)).

Thanks a bunch for the help! 🙏

untold atlas
#

Hello,

Since the update, I still have the problem, but it happens less often. However, for the first time, it happened when I went to bed one night, so I didn't get the sales rewards.

quiet trout
# untold atlas Hello, Since the update, I still have the problem, but it happens less often. H...

Hello again Steven!

I'm really sorry to hear it’s still happening, and that you got another crash while going to bed.
Since the crash when entering the Coop or Barn isn’t consistent, it might be triggered by other activities too. 🥺

If it happens again, could you let us know your partner’s details and the steps you took before the crash?

For the crash that happened when sleeping, could you share:

  • The in-game date when it occurred
  • Your latest save game folder
  • The crash log from that session

We truly appreciate you taking the time to report this and help us gather more info! 🙏

untold atlas
#

Hello, just to let you know that I haven't had any problems for at least a week.