#PS5 streaming issue save data

1 messages · Page 1 of 1 (latest)

plucky turret
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Hi, I haven't had any problems with the ps plus streaming so far until tonight when the game loaded up and I clicked on my save and a message stated "save data from a newer version of the game, please update your game to the latest version" however I have no control over updating the stream version of the game as it loads directly from the server not my console. Is this a known issue?

When I try again it says the save crashed when loaded and would I like to load a backup of the previous day. Doing so gives me the same message as above.

It loads fine from my console with no issues.

terse portal
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Hi @plucky turret. Thanks for reaching out to us!

For this particular issue, we recommend contacting PlayStation Support directly through the following link: https://www.playstation.com/en-us/support/

Thank you so much for your understanding! 🙏

plucky turret
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Thank you!

bleak hedge
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Looks like it’s a waiting game until it rolls into PS Cloud Servers…

plucky turret
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This is good to know thank you.

terse portal
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Hi @plucky turret. Just checking, did your PS Portal finally get the update, or is it still showing v1.2-1240? 😮

plucky turret
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It looks like the streaming version works again now so this is resolved. I presume there's normally a delay of some kind with streamed versions so I'll just wait it out next time. Tbh I can do it either remote play or stream direct but I prefer the stream as the resolution is more consistent Vs mirroring my PS5 which is more easily affected by local network use like netflix