#Crash/Freeze report PC

1 messages · Page 1 of 1 (latest)

scenic cedar
#

Title: Game freezing up multiple times
Reproduction Steps: First freeze occured on progress screen after going to bed (summer 22 to 23, I think). I then made it to Summer 23, when the second freeze happened after leaving the house and again after quick traveling from farm to town.
It will pause itself when I hit the windows button, but will display over the Task Manager and not close.

Repro Rate: 3 times within about an hour

Game Platform: Steam

Game Version: v1.2-1241

Input Mode: Controller

PC and GPU: Intel i5-7600K;
NVIDIA GeForce GTX 1060 6GB

Crash log: Not provided by engine

Savefile attached

📎 DailySave_1.sav
carmine sigil
#

Hi @scenic cedar , thank you for reaching out to us! When you mentioned that the game froze, does the game gets stuck on black screen? Could you recall what you were doing on the day before (Summer 22)?

scenic cedar
#

I recieved a crash report after trying to see if the freeze also stops time. There's no black screen, it just freezes as is.
This last crash happened after hanging out with Leah baking at the Inn.
Here's what UE said:
"LoginId:a58096314547bc09fea357bac7ae7f1d
EpicAccountId:330be78e10de4f8b9d16d518cd6063f9

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000180"
I'll go find the files in a sec.

Now, the day before, the only unusual thing I did was Zarah's Heartevent (the one where we bring her the map pieces).

I'll be right back with the crash log

carmine sigil
scenic cedar
#

Good morning from germany. I'll gladly provide the backup files! Just from Steam? So I know where to look 🙂
I'll start the game now and record, let's see if it happens again. I see you guys pumped out another patch 🙂
I'll be back with video should it happen again, thanks for all your work 🙂

carmine sigil
scenic cedar