#Freeze and crash (Xbox)

1 messages · Page 1 of 1 (latest)

obsidian solstice
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I know a lot of players on PS5 have been experiencing the same thing
It happened 3 times as of currently
1st time: Pressed b on the controller to sprint burst and dashed into the barn door. Thought that was the cause. Was about 7:30 no biggie. Shrugged it off we go again
2nd time: Around noon after breaking coffers and processing fossils and donating the new stuff to the museum. Ranking me up to town rank C, taking a brisk run through to forest for foragables. Boom character freezes mid step and game closes. Mildly annoying given I bought a bunch of clothes and adopted a new puppy (which I lost cause no save between) Was sad, but hey this time I’ll do the smart thing do all the things I planned and sleep to save
3rd time (this most recent): I woke up and left my house, went over to tend to my animals, as I go to pet Temmy the cow another freeze and the games closes yet again
Platform: Xbox Series X
Input: Controller

oblique silo
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same issue on my xbox too but before the update hotfix v1.2-1241, for the newest update i haven't try it yet

obsidian solstice
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Mine has been on newest update

hoary folio
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Hello @obsidian solstice ,
I'm so sorry for the crash, and thank you for letting us know about this. 🙇‍♀️

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Could you tell us what in-game date the issue happened on? And by any chance, do you happen to have any videos related to this issue?

obsidian solstice
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The first two were on the 19th of Spring Year 2

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The 3rd one and (there was now a 4th) have been on the 20th.

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I unfortunately don’t, Xbox doesn’t allow you to record outside of a game. And since it sends me to the home screen of Xbox I can’t record em

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I can try to get one though

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Not the easiest to determine but again I can’t record outside of a game. But the two seconds between my character stopping and then end of the video are the freeze. Then the video ends because the game closed

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I’ll take this 5th one as my sign to log off for the night sylveoncry

hoary folio
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Hi @obsidian solstice,
Thank you so much for the videos and for the details!

Just a quick update - the team has actually received a similar report here: ⁠https://discord.com/channels/623097219628662784/1429672369429024861. You can check it out for more details and see others experiencing the same issue.

Also just to share, some players mentioned that turning off Wi-Fi allowed them to play smoothly. We’ve also seen reports of a recent PSN outage, which might be related, so you’re welcome to give that a try. Thank you! Llama_Saranghae_Emoji

obsidian solstice
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Everything sorted itself out after the AWS servers went back online